Empowerment Ventures, LLC Prepaid Card Complaint

Payroll card Unauthorized transactions/trans. issues

Empowerment Ventures, LLC Prepaid card department,

Payroll card Unauthorized transactions/trans. issues New York

Rushcard ruined my finances and caused me so much struggle for about two weeks without a penny to my name. I am a single parent and - kids and i just could not figure out how to feed my kids day by day. I was devasted and cried daily. The need to pay for what they did to us. They conducted a server change, my card would not work, embarrassed to find out after food shopping my card declined on $ -+ in groceries. They would not answer phone, either ring or hung up but not a soul to tell us what was happening with our funds. My sons - birthday party cancelled and rescheduled cause i had no funds. My bills not paid and cell and - turned off cause pmt arrangement i had. I was disgusted how they treated us without a care that we live check to check and had no other means for cash. I fed my kids cereal and milk during this time. It was nutts.

Empowerment Ventures, LLC customer in New York
Oct 27, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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