Review and analysis of over 91 Other Mortgage complaints against Loan Care
Loan Care consumers have reported over 91 official complaints related to Other mortgage. Out of the 91 consumer complaints against Loan Care, 13% were disputed by the consumer (i.e. the consumer was not happy with how Loan Care responded to their complaint) and 98% were processed in a timely manner. 2% of consumer complaints against Loan Care resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Loan Care Mortgage loan servicing, payments, escrow account January 13, 2017 - Home mortgage in - Georgia was financed thru - - -. In the beginning of -, 2016 - - - notified me that my monthly payment was reduced by $300.00 due to a reduction in the property tax escrow amount ... ..the escrow payment for taxes caused the payment to go from $920.00 to $620.00. I also received a refund from - - - for the excess money that was in the tax escrow account. Shortly after all of this - - - sold the mortgage to Loan Care. I was notified of the transfer in -. Their records did not reflect the reduction in the payment due to the pr... |
Loan Care Mortgage loan servicing, payments, escrow account October 11, 2016 - LOANCARE HAS REPORTED our LOAN PAYMENT as LATE to the credit reporting agencies. My wife and I would like this removed, as this is through NO FAULT of ours. TRIED to file - complaint against Loancare but - system continually says : Error : Connection timed out The server is currently unavailable. Please try later. I have contacted Loancare directly via phone and was given the email address, --, to resolve the issue, as the csr on the phone said he could not help. We have filed a complaint to - on this regard against - -. Complaint # - EMAIL was sent and returne... |
Loan Care Mortgage loan servicing, payments, escrow account September 26, 2016 - I am writing to request an investigation into mortgage servicing practices by LoanCare financial products. I originally purchased a mortgage on my house with - - -/-/-. I purchased a USDA loan which was explained to me at the time of settlement as having a higher interest rate than an FHA mortgage, but did not include any type of PMI in that particular type of loan for the life of the loan. Additionally, I find nowhere in my agreement where a PMI/- fee may be instituted upon purchase by a new servicer. However, at settlement I paid $3200.00 towards - fees/PMI at the monthl... |
Loan Care Mortgage loan servicing, payments, escrow account September 17, 2016 - I have - issues with Equity Accelerator program offered by LoanCare : Issue # 1 : I closed my account with LoanCare on -/-/2016 ( see first enclosed letter ). When I closed my account, there was a remaining account balance of $3200.00. According to a LoanCare customer service representative, a check for this amount was mailed to me on -/-/2016. The customer service representative said the check should arrive in 7-10 business days. It has been over 10 business days, and I have not received the check. I contacted LoanCare again on -/-/- to ask for a status on my check. The customer... |
Loan Care Mortgage loan servicing, payments, escrow account September 2, 2016 - I purchased my home in - - and had my loan serviced thruogh -. I had set up automatic payment to come out the - of every month and had no problems or missed payments. On - - - I received a packet in the mail stating starting that day my loan will be serviced through Loan Care. I never received anything from - saying they were selling my mortgage. I contacted Loan Care to find out how to pay my -/-/- mortgage since it was due that day. When I contacted Loan Care they were unable to tell me anything because it would take some time for my account to be loaded into the... |
Loan Care Mortgage loan modification,collection,foreclosure August 5, 2016 - We have provided everything and we are being dual tracked. We respectfully request that the CFPB let the lender know that we have provided all of the information and we need the same date removed until the modification process has been completed... |
Loan Care Mortgage loan servicing, payments, escrow account August 3, 2016 - I bank with -. They set up an electronic payment to make my mortgage payment to my lender. But they set up wrong information and sent the payment to Loan Care - - - -. I contacted them on - -, 2016 and got a ticket number. I called them on - -, 2016, and the money still had n't been refunded. I sent them all the paperwork from my bank proving that the money went out to them and they are still refusing to refund the money. I do not have any loan with them. Can you please help me?... |
Loan Care Mortgage application, originator, mortgage broker July 28, 2016 - in -/-/- I paid off an old charged off debt made by - and serviced by loancare service center, account -, it continues to show up as an open account with $31000.00 unpaid, I have not received a statement for over five years.... |
Loan Care Mortgage loan servicing, payments, escrow account January 28, 2016 - My mortgage was transferred to LoanCare LLC about 6 months ago and I have an issue with a $10.00 fee that I am being charged every month. They charge this fee depending on when you pay your mortgage during the month. I have been paying on the - of every month due to my pay cycle at work and I am forced to pay an extra $10.00 because of this. According to all my documents and closing papers this fee is being wrongfully charged. Before it was transferred I made my payments in a similar fashion and was never charged a fee. Is this legal? I would like to stop paying this fee and would also ... |
Loan Care Mortgage loan servicing, payments, escrow account June 1, 2015 - This company has taken our dream and crushed it beyond repair. They have misapplied all my payments. The taxes were incorrect on our property. I started in -/-/- submitted the corrected bills, they still did nothing. Now it is -/-/- and we are still at square one. Total, I have submitted the needed paperwork - times. They have the account so twisted, I am not sure what kind of money I should have in escrow and what should have been paid back to us. Please help us. They are trying to take our house away. We are - time homebuyers and wish we could just get some help. I contacted ... |