Loan Care Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Loan Care Mortgage department,

Other mortgage Loan servicing, payments, escrow account South Carolina

This company has taken our dream and crushed it beyond repair. They have misapplied all my payments. The taxes were incorrect on our property. I started in -/-/- submitted the corrected bills, they still did nothing. Now it is -/-/- and we are still at square one. Total, I have submitted the needed paperwork - times. They have the account so twisted, I am not sure what kind of money I should have in escrow and what should have been paid back to us. Please help us. They are trying to take our house away. We are - time homebuyers and wish we could just get some help. I contacted the - and this company has not responded to them either. Please please please we beg you to help us.

Loan Care customer in South Carolina
Jun 01, 2015

* Source: CFPB Complaint Database

Loan Care response to complaint:
Closed with explanation

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