Loan Care Mortgage department,
Other mortgage Loan servicing, payments, escrow account Pennsylvania
LOANCARE HAS REPORTED our LOAN PAYMENT as LATE to the credit reporting agencies. My wife and I would like this removed, as this is through NO FAULT of ours. TRIED to file - complaint against Loancare but - system continually says : Error : Connection timed out The server is currently unavailable. Please try later. I have contacted Loancare directly via phone and was given the email address, --, to resolve the issue, as the csr on the phone said he could not help. We have filed a complaint to - on this regard against - -.
The closing documents were then sent via - overnight to - -. The tracking number to prove they were sent and received is -. - - address and Phone number is : - - - -, - - - - - -, NV - Ph : - I have also been in contact with - - of - -. His phone number is -. - - states, " a wire went out. We 're not sure if there was a shortage or what, we 're trying to track it down. '' - was the settlement company.The information I have for - - - - -. -, Pa - - : - It would be greatly appreciated if LOANCARE could investigate this matter and remove the negative reporting behalf of my wife and I. Mail Delivery - & lt ; -- & gt ; - - to me This is an automatically generated Delivery Status Notification THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipient has been delayed : -- Message will be retried for - more day ( s ) Technical details of temporary failure : The recipient server did not accept our requests to connect. Learn more at https : - [ loancare.com - : socket error ]
Loan Care customer in Pennsylvania
Oct 11, 2016
* Source: CFPB Complaint Database
Loan Care response to complaint:
Closed with explanation
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