Loan Care Mortgage department,
Other mortgage Loan servicing, payments, escrow account Georgia
My mortgage was transferred to LoanCare LLC about 6 months ago and I have an issue with a $10.00 fee that I am being charged every month. They charge this fee depending on when you pay your mortgage during the month. I have been paying on the - of every month due to my pay cycle at work and I am forced to pay an extra $10.00 because of this. According to all my documents and closing papers this fee is being wrongfully charged. Before it was transferred I made my payments in a similar fashion and was never charged a fee. Is this legal? I would like to stop paying this fee and would also like to get my fee payments back.
Loan Care customer in Georgia
Jan 28, 2016
* Source: CFPB Complaint Database
Loan Care response to complaint:
Closed with explanation
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