Review and analysis of over 124 Vehicle Lease complaints against Nissan Motor Acceptance Corporation
Nissan Motor Acceptance Corporation consumers have reported over 124 official complaints related to Vehicle lease. Out of the 124 consumer complaints against Nissan Motor Acceptance Corporation, 27% were disputed by the consumer (i.e. the consumer was not happy with how Nissan Motor Acceptance Corporation responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against Nissan Motor Acceptance Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease June 2, 2016 - Nissan Motor Acceptance Corporation ( " NMAC '' ) incorrectly reported a 30-day late payment to Experian credit reporting agency for -/-/2015. This error of late payment is reflected on my credit report and has unjustly affected my " Fico Score - '' credit score. Upon learning about this incorrect reporting, I spoke with - NMAC Representatives ( - and her supervisor - ) on Thursday, - -, 2015. Both representatives referenced the account and insisted that the payment was received 30 days late. This is not correct. The payment was due - -, 2015 - the payment was receive... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 29, 2016 - Unfair negative credit reporting. I initiated a 39-month lease on an Infinity J- 35 -/-/-, financed by NMAC. I managed the payments on with an automated withdrawal from my checking account. This led to a perfect payment history with NMAC. All of my payment communications were via email. After lease end -/-/-, I only became aware of a balance due of $410.00 when I noted a negative report on my credit. I found out that this was a disposition fee. I was told that statements were sent to me via mail. They were sent to an old address. I inquired why I had not received any communication ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 28, 2016 - I received a notification from - stating that my credit score dropped from - to -. When I further investigated the matter, I found out on my own that Nissan stopped withdrawing my auto pay unbeknownst to me. Apparently, I am two months behind without any notice from Nissan. I believe that they are in direct violation of the FCRA.... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 18, 2016 - I ended my lease with Infiniti -/-/2016 through a trade into -. - paid off my final 4 payments and disposition fee for a total of $2000.00 on -/-/2016. This included 4 payments@- for - - - 2016 and a disposition fee of $390.00. I had ACH on this loan and additional payments drafted on - & - as I did not cancel the ACH to avoid any potential credit issues if - did - close my lease on time. I contacted Infiniti in - to see what the hold up was with ending my lease and to seek a refund for the 2 additional payments tha were drafted after the time of - ... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease April 28, 2016 - In - 2015 we agreed to a vehicle lease with Nissan Motor Corp ( dealership in - - CO ), and were told we would have to pay $400.00 for tires on the vehicle that we turned in due to its lease ending. This was a key part of the deal and primary reason for agreeing to the new lease terms. After closing, we received a bill for $700.00 for various charges not related to tires. Essentially they told us a lie to close us, then just billed us for whatever they wanted. We did speak with the dealership and they sent us a check for $300.00 so we would only be liable for the $400.00 origi... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease April 18, 2016 - I turned in my leased Infiniti G37 to Nissan on - - 2014 as part of my agreement to lease a new Nissan Altima. The car dealership did not return ( ground ) the car to its parent company until - 2014. Resulting in false missed payments and serious delinquencies reported on my credit report. ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 24, 2016 - I took a leaser from Nissan motor acceptance corp in 2006. - - and I agreed to a 36 month lease with me -/-/2006. - Dealer - lied and deceived me wrote the contract at 42 months and did not notify they changed the terms based on what we agreed to verbally. Even though I only agreed to 36 months at $430.00. I paid all 42 months and they told me when I moved to - - forced me to double pay upfront taxes I had already paid at the beginning of the loan and now pay $560.00 per month which was not in my written contract. I was over charged and lied to on this loan. Then a... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 21, 2016 - I continue to be overcharged on my monthly payment by $27.00. Rep states they need the - County Appraisal Districts Affidavit, which I have filled out and have had notarized, then mailed to them via certified mail four times since -, 2016. Then, my next statement shows the $27.00 overcharge again. I was told each previous time that the charge would be reversed and a credit to my account would appear. Never happens. I have spoken with multiple supervisors and have gotten nowhere. These people have no regard or respect for their customers time as I sit on hold over and over again, spe... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease February 10, 2016 - On -, we were sent an email from - advertising their current promotional pricing and lease specials. In this email, there was an - - priced at $43000.00 inclusive, with a lease deal of $ - month with $0.00 down. On -, we were prequalified through our credit union to purchase with a qualifying credit score of -. On -, I purchased the - and advised the sales staff that I did not want any optional addons, and requested the exact money factor for the lease deal from the finance manager - -. - advised us that the money factor was -. - then stated to me ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease February 9, 2016 - We leased - from the local dealer for 2 years and returned it several days before the end of the lease in prefect conditions. The local dealer failed to report on time the end of the lease to Nissan Motors Acceptance Corporation and reported it only 3 month later. As a result of that we have been hit with late charges and late payment was also reported to the credit bureaus. We have found out about that when we applied for the mortgage refinancing and our credit was pulled out. We have all the supporting document with us and both dealer and NMAC admit that the situation was created due to t... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease February 8, 2016 - NISSAN MTR ACCEPTANCE, AFTER MANY DISPUTES FILED BY US, TO CORRECT HAS NOW REENTERED A CHARGED OFF DEBT VIA A COLLECTION CO. " - FOR -. THIS WAS - - TOTAL LOSS PAID BY - AND THE GAP INSURANCE WE PAID FOR.2010 JUST SURFACED NOW. ALSO - IS RUINING MY CREDIT THEY WERE PAID OFF BY - DEALER IN - WHEN WE TRADED IT IN. THEY ARE SAYING THEIR PAYOFF WAS NOT RIGHT, AND WE STILL OWE -?. I WANT THESE NEGATIVES DELETD TILL RESOLVED. PLEASE HELP - - ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease February 8, 2016 - -/-/- my - year old father got - into renewing his lease on a Nissan Altima that was about to expire and the local Nisan dealership contacted him with a year end leasing deal on a - Nissan Altima without taking into account that he was only driving - miles a year. As soon as he drove the new ( the - 's were already being sold ) off the lot he lost about $2500.00 which was not accounted for in his lease. I took over his finances in - as he was diagnosed with - and tried to renegotiate or get out of the Lease which was for 39 months at $410.00 per month and allowed ... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease February 3, 2016 - In - - I leased a - Nissan Rouge for a term of 39 months. I returned the vehicle in - - with - miles under the allowed amount of - miles, and the vehicle passed the end of lease inspection without any damage. The vehicle has since been sold by the dealer - Nissan as it was in excellent condition and had very low miles, -, so - Nissan has made a very significant profit on this lease, as well as Nissan Motor Acceptance Corporation, -. - -. -, Texas -. Recently I received an Invoice for a Disposition Fee plus Disposition Fee Tax for a total of $430.00... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease January 13, 2016 - On -/-/- I called Nissan Motor Acceptance Corp. ( - ) and spoke with -. I informed him that I made two payments of $390.00 which came out of my checking account on -/-/-. He advised that I need to wait until the payments were posted ( meaning on Nissan 's side ). I understand completely and asked if I should call back tomorrow -/-/-. He said yes. On -/-/- around - - EST I called back and spoke with -. I reiterate the same information I gave from the previous night ( which he saw in all the notes and stated to me ) so - proceeds to confirm... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease January 12, 2016 - -/-/- I leased a Nissan Leaf ( all-electric vehicle with an - mile range per charge ) from - Nissan for a 3 year term. In -/-/- my wife filed for divorce and I decided to move to Oregon. Driving the car to Oregon was out of the question. My attorney requested I find what the " walk-away '' value of the lease would be. In -/-/- the dealership calculated the final lump payment to be $6200.00. In -/-/- I requested information from the dealership on how to return the vehicle. I was instructed to contact Nissan. I did so and was first referred to an independent evaluatio... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease January 4, 2016 - Grounded an Infiniti Lease -/-/- early, though due back -/-/-. Leased a Nissan this time around, - - ( Mgr-- ) contacted Nissan-Infiniti to make sure I would be able to qualify for the " Pull-Ahead '' program. I did the same thing, not taking his word, to make sure and he also provided me with the terms of that " Pull-Ahead '' Early Lease Turn-In, prior to finalizing the new Nissan Lease. After calling Nissan-Infiniti Lease/Finance Customer Care multiple times to verify this would not be an issue turning in an Infiniti to lease a new Nissan, and was informed that I did in fa... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 27, 2015 - Dear Consumer Financial Protection Bureau, My vehicle was recently evaluated by the lemon law. A case number was generated " - ''. The car has had several lengthy repairs while the vehicle was not in my possession. Ultimately Infiniti has settled a claim and sent me a check for the damages. During the period while I was not in possession of the car, payments were not made. There was no communication between Infiniti and Infiniti financial. As a result of this the late payments were placed on my credit report. I have recently disputed the inaccuracies on my credit report posted by Infiniti... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease taking out the loan or lease November 24, 2015 - I LEASED THIS CAR - AT - INFINITI. AT THE DATE OF LEASE AGREEMENT -, THE TOTAL MARKET VALUE OF THE CAR WAS $30000.00. AT THE END OF THE LEASE AGREEMENT, THE REMAINING BALANCE/ RESIDUAL PAYOFF WAS $24000.00 TO PURCHASE THE CAR. I HADNT DECIDED IF I WAS GOING TO PURCHASE THE CAR OR GET A NEW LEASE SO I E-TENDED MY LEASE. THIS E-TENSION WAS VERBAL AND PER INFINITI FINANCIAL SERVICES ( IFS ), I NEEED TO PAY THE MONTHLY NOTE AND IT WOULD BE APPLIED SO ONCE I PAID THE REMAINING BALANCE, THE TITLE/PINK SLIP WOULD BE SENT TO ME. I DID N'T HEAR ANYTHING FURTHER FROM IFS REGARDING THE LEASE... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease October 9, 2015 - I have been having multiple uses with Nissan/Infiniti Finance. They have reported multiple late 's on my credit report that were no accurate. They have removed - of the incorrect items, but as of today they have falsely reported me again. I have reached out to their team once again, but each time they do this I have to spend weeks trying to correct. On - - 2015, I made a full payment and their bill matrix billing system did not give me full credit for my payment and again they marked me late. This is separate incident from the previously mentioned false reports, but nonetheless is ano... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease October 7, 2015 - I called Nissan - to make payment I requested automatic payment they told me there setting up automatic payment they did n't set up automatic payment instead they put - late fees on my credit report ... |
Nissan Motor Acceptance Corporation Consumer loan shopping for a loan or lease September 24, 2015 - I traded in a vehicle with the intention of getting $1500.00 back from the car that was traded in. The sales manager, - -, guaranteed that my funds would be available by Friday - or Monday - at the absolute latest '', presumabley to deter me from going to a different dealership where I could get the funds same day. I have called multiple times for the past week, and could not get returned phone calls or emails from - or the GM, - -. I filed a corporate complaint as well to no avail. - finally began communicating with me on Wednesday - stating that I could come pic... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease July 14, 2015 - payment not late, creditor calls - a day starting at - to -. ... |
Nissan Motor Acceptance Corporation Consumer loan taking out the loan or lease May 26, 2015 - I returned my leased vehicle. I was informed there would be a balance. I never received any documentation. I find out that the account has been reported as delinquent to the credit bureau. I immediately paid it because I do n't want to have bad credit and asked them to remove this derrogatory information from the credit bureau. They agreed to do so but it has not happened. ... |
Nissan Motor Acceptance Corporation Consumer loan taking out the loan or lease May 15, 2015 - Infiniti / Nissan finance offers a lease transfer. A fee of $250.00 is paid to transfer the lease and ensure the credit worthiness of the new leasee. However, if the lease is transferred, Nissan / Infiniti will still report the outstanding lease amount to credit bureaus in the name of the original leasee. This does not appear to align with Regulation M and the Fair Credit Reporting Act. ... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease April 22, 2015 - After paying all my - lease payments on time to Infiniti Financial Services I returned the car to the dealer. Later, I received a final bill of $3300.00. I do not dispute the final bill and just before its due date I mailed them $1100.00. I called their - number to inform them that I was going to pay this bill in - equal payment. No body answered the phone. So I wrote a note and included that with my payment. They sent me another bill for the balance. Again I tried to call them but no one answered the phone. Shortly after that I received phone call from a company named - - ... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease March 24, 2015 - I leased a vehicle in - 2014 from -. The current fair market value of my lease is less than the residual value of my automobile as listed on the lease. There is still 26 months left on the lease. The residual value of the vehicle as documented on the lease appears to be inaccurate based upon current - by - - - and other requested trade in values. The inaccurate and misleading information regarding the residual value has left me with a vehicle that is worth less after 14 months than it was advertised to be worth after 39 months. ... |