Vehicle lease Managing the loan or lease
Nissan Motor Acceptance Corporation Consumer loan department,
Vehicle lease Managing the loan or lease California
After paying all my - lease payments on time to Infiniti Financial Services I returned the car to the dealer. Later, I received a final bill of $3300.00. I do not dispute the final bill and just before its due date I mailed them $1100.00. I called their - number to inform them that I was going to pay this bill in - equal payment. No body answered the phone. So I wrote a note and included that with my payment. They sent me another bill for the balance. Again I tried to call them but no one answered the phone. Shortly after that I received phone call from a company named - - - '' claiming they have my account for collection. I explained to them that the account is current and Infiniti had a responsibility to inform me if they wanted me to pay someone else for the balance due. I told them that I do not know who they are and refuse to send them any money because this may simply be another scam. I asked them to inform Infiniti that they must inform me in writing new payment address and company. So far I have not heard anything from Infiniti but the collection company, -, keeps calling me with intimidating messages. I do not know who they are and why a current account was referred to a collection agency.
Nissan Motor Acceptance Corporation customer in California
Apr 22, 2015
* Source: CFPB Complaint Database
Nissan Motor Acceptance Corporation response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |