Nissan Motor Acceptance Corporation Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Nissan Motor Acceptance Corporation Consumer loan department,

Vehicle lease Managing the loan or lease California

After paying all my - lease payments on time to Infiniti Financial Services I returned the car to the dealer. Later, I received a final bill of $3300.00. I do not dispute the final bill and just before its due date I mailed them $1100.00. I called their - number to inform them that I was going to pay this bill in - equal payment. No body answered the phone. So I wrote a note and included that with my payment. They sent me another bill for the balance. Again I tried to call them but no one answered the phone. Shortly after that I received phone call from a company named - - - '' claiming they have my account for collection. I explained to them that the account is current and Infiniti had a responsibility to inform me if they wanted me to pay someone else for the balance due. I told them that I do not know who they are and refuse to send them any money because this may simply be another scam. I asked them to inform Infiniti that they must inform me in writing new payment address and company. So far I have not heard anything from Infiniti but the collection company, -, keeps calling me with intimidating messages. I do not know who they are and why a current account was referred to a collection agency.

Nissan Motor Acceptance Corporation customer in California
Apr 22, 2015

* Source: CFPB Complaint Database

Nissan Motor Acceptance Corporation response to complaint:
Closed with explanation

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