Flagstar Bank Fha Mortgage Complaints

Review and analysis of over 449 Fha Mortgage complaints against Flagstar Bank

Flagstar Bank consumers have reported over 449 official complaints related to FHA mortgage. Out of the 449 consumer complaints against Flagstar Bank, 27% were disputed by the consumer (i.e. the consumer was not happy with how Flagstar Bank responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

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New Fha Mortgage Consumer Complaints


Flagstar Bank Mortgage application, originator, mortgage broker

February 3, 2017 - I summit a application for a loan modification loan that was suppose to take only 3 months, after summiting different documents that was requested by flagstar bank for nearly a year, and I was told to not make any monthly payments until instructed to do so .well after 1 year I was told that my home was in forclosure and I had 30 days to moved or my furniture will be place outside, so I moved out, after complaining to - and credit consumers trying to get help, I received a letter from attorney that my home was never in forclosure, they classified it as loan modification fraud and I needed to...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

September 29, 2016 - i had to refinance my home loan that i had with flagstar due to poor servicing on their part. now they are refusing to return - dollars that my new lender overpaid to them in my settlement statement.flagstars payoff was for - and my new lender paid them -.this of course came out of my pocket.yesterday when i called them they told me that they were charging fees unknown to me thus i wasnt entitled to the overpayment.its my understanding that the payoff included all the fees associated with the loan to be paid off. finally theres the matter of - dollars in escrow money that they ar...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

September 10, 2016 - In - I refinanced my mortgage loan with Flagstar with a balance of - around or about in - - to lower my interest rate. After that I got sick at work, I was able to make my payments but got behind about 3 months. But made consistent payments while my loan modification was in process. I was approved in -. But later on in - my payments got behind about 60 days, then I applied for a modification since it was about 30 months since the last one. It took from -/-/- to -/-/- to get my modification, my issue is all the late fees should have been removed from my account duri...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

September 9, 2016 - This has been an ongoing process, but, we have a mortgage with Flagstar that we fell behind on in -. After a modification nightmare, we finally had it modified and brought current in - -. I had made some payments that had bounced out of my checking account. Some of those payments were my fault, with not having my checking balanced correctly, and some were not, such as multiple payments on the same day being made. Anyway, on - -, -, we were due for -, -, with - being due by the end of the month. I made - 's payment on - 1. I was in contact with - - from Fl...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

July 29, 2016 - I filed bankruptcy in - to re establish my credit after having - where there were excessive hospital bills and I was laid off in - from - - and could not recover. My intentions were to reestablish my credit with hopes of gaining credit worthiness. My mortgage was reaffirmed in the - on - - and bankruptcy was discharged in - of - I just became aware that my mortgage company Flagstar Bank has not been reporting my monthly payments since - and has the mortgage listed in the Bankruptcy which has affected my credit score and worthiness immensely. I am now on a missi...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

July 29, 2016 - I see that you took action against Flagstar bank in 2014 for their loan practices. I have read their violations and they are still doing this to me. They have done exactly the same things that you stated they were doing in 2014. They have delayed approval of my loan modification requests repeatedly, most of the time stating they did n't receive something, delayed responses to me, rejected payments from me, denied my applications for reasons unknown, never told me about appeal rights, and many other issues. At one point I was approved for a three month modification, during the third month I con...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

July 25, 2016 - My wife and I submitted paperwork to have an Short Sale/Cash for Keys done. We received a letter dated - -, 2016 from Flagstar stating it was complete. Just this weekend we found out the Property was in Foreclosure Sale and that it closed on -/-/16. This as a shock to us since we have only been getting payment notices since we received the letter in - - indicating the short sale/cash for keys paperwork had been received and further notification would occur before anything happened with the house/property. We have never received any documentation confirming a Foreclosure. Bill...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

June 7, 2016 - Due to family medical issues I did not make monthly mortgage payments for about a year. Recently, I was able to find a buyer on the home and the only thing delaying the closing is the payoff statement. Twice the bank provided an expired payoff statement, which I can not use. I called the Bank 's attorney and the direct me to the Bank. I call the Bank and they direct me to the attorney. I would think not being paid for a year, the Bank would be eager to get its money. ...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

June 1, 2016 - The mortgage company that we had filed a prior case about in - - due to not assisting us with a modification/refinance. Is now Inaccurately reporting on our mortgage to the - major credit agencies. We have submitted documentation showing we were not late from - - to YTD but have not received resolution and because of the inaccurate reporting we may not be able to get financing on a new home. I truly thought that after the multiple errors that we have experienced with Flagstar that we wouldnt be dealing with another issue with the same Lender. I will NEVER ever again do business ...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

May 24, 2016 - Flagstar Bank is my current mortgage servicing company and they are showing me as having made late payment during -/-/- and -/-/2016. I have received a letter from Flagstar Bank research department in which they state this was a mistake on there part. I would like Flagstar to resolve this issue ASAP and report my payment history to reflect as current and no late payments. Thank You. ...

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Flagstar Bank Mortgage application, originator, mortgage broker

April 26, 2016 - I purchased a house on - -, 2015 - financed through - - - out of - -, CA. I obtained a FHA fixed rate loan - payment $2100.00 mo. I received a notice from my bank a couple of weeks ago stating that my payment is going up $ - month!! This raise is due to insufficient impounds. I am short $4500.00. In addition, my payment will not be $2100.00 a month, but $2400.00. In reality, my payment was NEVER going to be the $2100.00 a month I had agreed to. Although I know that taxes can change when you buy a house, this amount is unreasonable. Also, my country tax assesso...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

April 20, 2016 - - - I put my house up for sale, and immediately moved out with my - kids, due to a divorce. I moved down the street to an apartment, pending the divorce decree and the rights to the home turned over to me. My lender Flagstar Bank has denied every short sale, deed in lieu of foreclosure, and offer that my realtor submitted. My - year old aunt took ill this - -, so I had to get rid of my mortgage attorney. The lender is not allowing me to refinance or do anything to save my property. I now have a $ -- deficit with the lender. The house has been on the market for two year...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

April 15, 2016 - refinanced my house and ended up with flagstar Bank who let me ins. policy lapse and put forced placed ins. on which increased our payment over - dollars a month, fell 2 payments behind, called and made arrangements and they refused to accept our payment.got attorney general involved and they sold our house at sheriffs sale behind our back.i wentr to a HUD approved housing counselor and the mortgage company refused to speak with them because the call was being recorded got .HUD involved and they said mortgage company had to rescind sale and do loan modification, they rescinded sale and turn...

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Flagstar Bank Mortgage credit decision / underwriting

March 20, 2016 - Flagstar Bank has taken so long to fulfill each step of the process in my short sale, that I have been in short sale for more than 15 months, have lost - buyers ( the last buyer in - - ) after Flagstar refused to respond to my Short Sale Team at - - -. Arizona for mroe than FOUR months. I have now been sued by my HOAs attorneys and have received a letter of intent to wage garnish, while I struggle to keep the electricity on, deal with medical testing, and to keep up a house I can not sell because of Flagstar 's Negligence. Also, -/-/-, before I put my house up for sale, ...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

January 27, 2016 - I have applied for a Home Affordable Modification Program ( HAMP ) to my mortgage. I have faxed all the required documents exactly as requested by Flagstar bank and was contacted by - - - with a request for Thirty days consecutive pay stubs ( Emails are attached as proof ) to complete my application package. Ive sent those documents to her however I received mail from Flagstar requesting some of the documents that were sent in with the original package. I have applied for a HAMP in the past ( -/-/- & -/-/- ) and was met with the same issue. I was asked to provide documents...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

January 20, 2016 - Flagstar Bank denied me a loan modification or hardship. I was unemployed for almost 2 years and tried to get loan modification and did n't hear from them and when I did I was always missing documents even though I did send them. No emails, No phones call and especially no help from them to work something out. It seen they just wanted me to get more in the hole so I could lose my house. I file for bankruptcy to tried and save my house and the fell into - do to a work injury. First my Job relocated and that cut my income and then - I should been eligible for a hardship plan never got the ...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

January 8, 2016 - Follow up to previous issue. Today I tried to make 5 payments + late charges by phone. This is before the -/-/- deadline that was outlined in the servicer response to me and the CFPB drafted by - -. Despite 3 attempts to make this payment by phone, no agent would accept it. Further, each agent told me they could not see the letter I am referencing. ( This letter is the response attached to my previous complaint ). When I requested a supervisor, I was refused. I requested a call back, which the agent indicated they would send an email to their supervisor but could n't guarantee a c...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

January 6, 2016 - Do to health issues, loss of employment and a divorce I fell behind which sent me in to the foreclosure process. This started in -, I made every attempt to get a loan modification. I was assigned a Single Point if contact, - throughout the 3 yr process. I 've never spoken to - them. I 've spend over 40 hrs on hold, being transferred to n fro from Dept to Dept. I ended up having to file bankruptcy to get them to work with me. This entire bankruptcy cost me more than my arrears. I finally got my loan modification in - of -. Thank you. But because I was still in the bankruptcy proc...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

December 29, 2015 - Yes, I have an on going issue with FLAGSTAR BANK, for 5+ years. I received a loan modification offer on -/-/-. The paperwork was dated -/-/- [ see attached ] saying first modification payment due date -/-/-. This paperwork was signed and returned on -/-/-. After only a brief time to review offer. Was not given the proper time to review and question the offer. I called Flagstar bank asking why there was an increase in the principle balance [ $6000.00 ] of my mortgage before and after modification? I was told by a man calling himself " - '' [ refused to g...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

December 22, 2015 - I had previously filed a complaint against Flagstar Bank back in 2014. You should have that complaint on file. Since that time we have gotten no where with the bank. The home was vacated in 2014, we tried to do a cash for keys, a deed in lieu of foreclosure, and a short sale. No one from the bank would answer me, the realtor selling the home or our attorney. We had - offer and the bank would not respond. They just continued asking over and over for the same documents. Once they were sent they would wait a few months and then say they needed new ones or claim they were never relieved. These ...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

December 21, 2015 - Flagstar Bank has violated the terms of the settlement with CFPB. I have not been turned over to another servicer. I have an FHA mortgage with Flagstar, and tried to get a DEED IN LIEU and FHA moving expenses approved, but Flagstar ignored my request repeatedly. We winded up moving out of the home and into an apartment for one year. Because of the refusal to advise and/or work with us, I filed a Chapter - Bankruptcy. Home was discharged - of -. Flagstar Bank kept sending the normal letters of " HOW TO SAVE YOUR HOME FROM FORECLOSURE '' - with no mention of the discharge or anything. F...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

December 14, 2015 - On - -, -, I filed for bankruptcy chapter - which included my mortgage company Flagstar Bank as a creditor. I never reaffirmed any debt with Flagstar Bank as they did not attend the meeting of the creditors. My chapter - was discharged on - -, -. In - -, I contacted Flagstar Bank to request a loan modification, which at this point I was only month behind in payments because of lost wages due to - and prior injuries. I submitted all requested documents to Loss Mitigation at Flagstar. I resubmitted other documents as requested to Flagstar along with current bank ...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

December 7, 2015 - To Whom It May Concern : I was put on a loan modification in -/-/2014. I paid - payments. The second payment was a partial payment. I spoke to Flagstar Bank representative - - in your - Florida Call Center. I told her it would be paid from my next paycheck. She said do n't worry about it. I 'm going to work on something else for you to lower your payment. I filled out all the required paperwork. When - - came, instead of receiving a lower mortgage payment, I received a payment schedule to start in - - raising my mortgage payment by $400.00. We have a unique situatio...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

November 19, 2015 - My servicer left a blank envelope at my door with only the words confidential and an - number to call. I called the - # the same day I received this ambiguous notice. The rep advised me I was due for -/-/-, -/-/-, and -/-/- on my mortgage. I offered to make one full payment now for the following business day, with the entire balance of the arrears to be paid at the end of -/-/-. The representative, and the supervisor that followed my conversation, both refused to take the payment because a demand letter had expired the day before. Instead, they are requiring the full ...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

November 17, 2015 - Flag star bank took over a year to give us a modification. It caused us to go from being only - pmts behind to over - pmts behind. Therefore the modification pmt they gave us is higher than our original payment was. Now since I had a - and went on - I lost almost all my income. How do you make a higher pmt with less income. In a years time we had to submit a whole package twice due to their Neglegance. They are not giving us a reasonable payment and it 's because of them taking over a year to give us a modification payment with higher principal balance because of them. I need someo...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

November 16, 2015 - I have went through the entire process of the loan modification making the test payments required submitting all documents they requested and at the end of the process they send me the paper work for me to sign and its incorrect. Flagstar bank is refusing to give me a loan modification because of incorrect paperwork that they sent out for me and my estange wife to sign that she will not sign. She is not on the loan nor the property deed and she refuses to sign the paperwork because Flagstar has her listed in the documents as being responsible for the modification. I have called them several ti...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

November 13, 2015 - Today -/-/15 I received a call from Flagstar mortgage company stated that are returning my check for $75.00 due to me being delinquent on my mortgage. The young lady on the phone stated that it is there police to not accept partial payment on delinquent accounts. I have been delinquent since -/-/- and during this time they have accept partial payment up until -/-/2015. This issue is only one of the issues I am having with Flagstar. this is the second time since -/-/- I am filling for lost mitigation with their company. First they denied me because that stated my unemplo...

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Flagstar Bank Mortgage credit decision / underwriting

November 13, 2015 - I applied for the FHA Streamline Refinance because I was looking to lower my fixed rate mortgage from 4.75 % to 3.5-4.25 % fixed. I called and spoke with - - in the Direct Lending Department. I advised him I am a former beneficiary of the Federal Emergency Home Loan Program and the FHA HAMP. At first I asked him if Flagstar Bank would subordinate to - - who had already preapproved me for a lower rate ; however, - said that I could get a lower rate through Flagstar. - - had made me believe that it would be worth pursuing an FHA Streamline Refinance. Ultimately he said I do ...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

November 10, 2015 - My family was a victim of Flagstar Banks mortgage servicing tactics. Our initial modification application took 20 months to process. I recently learned that there was a settlement made with people in our situation and I had no knowledge and was not included in this settlement. My belief is that they sold our loan right before they made this settlement to avoid responsibility. ...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

November 8, 2015 - I 'm trying to get a loan modification or payment relief to avoid foreclosure my sale date is - -, 2015. The lender is telling me that there is no sale date and to turn in the missing paperwork I 'm been missing .I was told by them I was going to receive a email with all the missing items never did. Then the lender is telling me verbally what items I 'm missing. I will be done with uploading the items I 'm missing by tomorrow. Then I receive a letter from - - - a letter of Trustee Sale for - -, 2015. So I feel that there just not trying to help and they want to loose my Ho...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

November 6, 2015 - Submitted hardship packet to Flagstar on -/-/15 thru a HUD approved housing counselingageny -. I received an acknowledgement of receipt of my hardship packet and a misisng document letter dated -/-/15. It indicated my lender ( Flagstar ) required updated pay stubs and 6 months of the most recent business bank statements for all accounts evidencing continuation of a business. I responded to the lender thru my housing counselor via fax with updated pay stubs on -/-/15. Also on the same day, my counselor confirmed with a lender representative verbally that the authorization s...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

October 22, 2015 - My mortgage was at - now my new mortgage is - starting - 2015. The reason for this is because my escrow was overdrawn for home insurance with Flagstar. Not sure for how long but, I came up with my own home insurance. I have recently returned a check to Flagstar in the amount of -. I am trying to bring down my payment back to - and pay for my own home insurance since my escrow keep being overdrawn. The way Flagstar explained to me is that out of the $550.00 paid monthly $70.00 will be put back into my escrow. I have attached information on my account with Flagstar since - ...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

October 17, 2015 - On - -, 2015, I contacted my lender, Flagstar Bank to inform them that my loan payment would be 4 days late due to being unemployed. I did the same thing in - and they were very helpful, did n't charge me a late fee, and did n't abuse me verbally. This time when I called, the agent, named - was horribly rude, repeating himself to me as if I was a child. I told him he was being rude and asked to speak to his supervisor - -. She got on the phone and began telling me I had a chapter - bankruptcy on my account that I had n't reaffirmed on, and they could n't talk to me about m...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

October 6, 2015 - I have a home loan with Flagstar Bank.I got behind on my payment.I was told to ask for Help from The Loss mitigation Dept. They assured Me They would Help. I did everything asked of me to Help with the modification.after a year of mailing check stubs and Bank statements.I was told they lost my File and I had to start over.I had no other Choice but to resubmit All the papers again.I called almost every day Worried about loosing my home.They kept reassureing me everything will be ok.They told me my Payment would be Modified so I can afford my Payment. There was no Modification to lower my paymen...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

September 1, 2015 - I have a mortgage with Flagstar Bank, I have had this loan with them for three years now and I have never been late on a payment. I use the system of payment that they recommend to their consumers online, and in -/-/- their system had an error. I made my payment through their online system on -/-/2015 and the payment in their system showed me it went through. I had funds in my bank account there was no problem processing the payment on my end. But their system had an error and did n't process the payment correctly, or that is what I was told. Their system shows the payment as being ...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

August 25, 2015 - In - 2008 when I bought my house that was listed for $190000.00 the bank told my real estate agent that in order for me to secure the house I will have to over bid and offer $210000.00, the bank mislead me to offer $18000.00 over the listed price, when home prices were actually dropping and no raising, and the bank knowing this approved the loan, after about 4 years my home value went down all the way to about $130000.00, at the time when the economy was really bad my employer changed my salary status from $- yearly to $- hourly. I took about 35 % pay cut and I was struggl...

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Flagstar Bank Mortgage settlement process and costs

August 21, 2015 - I am selling my house, set to close on - -. I have an insurance claim out due to hail damage and am getting a new roof and gutter, which needs to be complete before the house closes. The contractor and I followed all the mortgager rules to the T '' to get the insurance check to them including a pre paid envelope to ensure the check to the contractor and I gets back to us in 5 days. We were ensured everyday that is would be mailed to us on -/-/15. That did n't happen, we have called everyday since and someone says it 's going out today you 'll have it tomorrow to we ca n't use the ...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

August 13, 2015 - My Mortgage loan is serviced by Flagstar. When I fell behind I began working with - and was also assigned a Single Point of Contact ( - - ) at Flagstar. I have several recordings with Flagstar trying to get in contact with my - - - yet after numerous calls, request for a direct email, or a direct contact number I have been told that anyone in customer service could help with my loan. I had filled out Loan Modification Documents and mailed them back to the specified address yet the documents were never received. I would have Flagstar customer service then mail out new modifica...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

August 8, 2015 - Flagstar bank did not pay my home owners insurance from escrow account for 2014. The only way I found that out, having to file a claim on house damage. Instead of assisting to get the damage fixed, they assigned me forced insurance, and I have been denied from their insurance company, while I would have had it taken care of with my original insurance company. Now, no one will answer e-mail or phone calls and my house has - of dollars in damage. ...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

July 22, 2015 - I requested an appraisal from Flagstar Bank, my mortgage company on my primary residence, in order to ( almost certainly ) eliminate the Private Mortgage Insurance of nearly $200.00 per month from our mortgage. They indicated in a letter dated - -, 2015 that this would cost $420.00 through their appraisal service-. I sent the request and a check for $420.00 back to Flagstar, which Flagstar cashed on - -, 2015. After no contact from them, or the appraiser for nearly 2 weeks, I called Flagstar only to be told that cost was now $670.00 They tried to say that perhaps I had a...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

July 17, 2015 - illegal foreclosure ...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

July 14, 2015 - Flagstar Bank is reporting a 30 day late payment on my credit report that is not accurate. Currently, I am seeing 30 days past due as of - 2013 which can not be true. I have disputed this account several times and see that they are in violation of the Fair Credit Reporting Act by not reporting the account as in dispute which entitles me to $1000.00 per violation. ...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

June 25, 2015 - I am currently working through the process of getting my home out of foreclosure. I am working with a Housing Counselor that is helping me mediate a loan modification with my mortgage company, Flagstar Bank. I was instructed to begin dialogue with - point of contact person at Flagstar Bank. A letter was sent to me -/-/-, notifying me whom my contact person would be, - -. Since that time, over three months now, I have been unable to reach - -. I am often directed to an automated message or an associate who is unfamiliar with my loan circumstances. I have been given incorrect...

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Flagstar Bank Mortgage loan servicing, payments, escrow account

June 25, 2015 - Became over 30 days past due on my mortgage loan. Wanted to make a payment online through the bank 's internet portal, which does not carry a fee - but was restricted from doing so due to the past due status. Called in to make the missed payment and was assessed a $15.00 fee for doing so. Blocking delinquent customers from free payment options and forcing a $15.00 fee on them for essentially the same service with an agent - with no other free electronic payment options - strikes me as the imposition of an additional late charge beyond what the contract allowed for. Additionally, the bank o...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

June 24, 2015 - In -, and -, I suffered - difficult pregnancies both cost me tens, of - of dollars. In - my child was involved in a - car accident which required - surgery. In -, the last of my hardships, was when my transmission died and had to be replaced. I have tried to reach out to Flagstar Bank for help with a modification but they have been delaying the process on each and every occasion. I even had to file bankruptcy. For many months I have been desperately seeking a modification. I have received lots of expert help from several resources. To no avail each time I got a DENIED! ...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

June 17, 2015 - I bought home in 2007 and financed with first and second mortgages from Flagstar. I decided to short sale home in 2011. Flagstar dragged out the process and now I know why because of the fine assessed by CFPB for illegal practices last year - just read. Anyway, Flagstar eventually after about 6 months of haggling ( losing mulitple buyers etc ) approved my short sale. One stipulation of their approving my short sale was that they forced me to sign a promissory note to continue paying about 60-65 % of - mortgage back ( & gt ; $ - ). I would like to know if I have 1 ) any rights to the orde...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

June 8, 2015 - My wife and I have been trying to get a short sale approval since - of 2014 for a home we rented out but due to the disrepair the tenants left it in we could not afford to fix it nor could we continue to pay on it as we had another home we were living in and had a child born in - of 2014 in which my wife quit working to take care of. We contacted our mortgage company about it and they sent us paperwork and we had to resubmit it numerous times due to them claiming they did n't receive it or not giving us the proper forms and having to submit more. It took them 5 months to finally approve ...

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Flagstar Bank Mortgage credit decision / underwriting

June 2, 2015 - I applied for an FHA refinance on my home with possible cash out for home improvements at the end of - - through - - -. I currently have a land contract which has a balloon payment due in - -. It took until - - until I was approved for the refinance. Then we had to get the approval for the cash out. The underwriters through Flagstar Bank started to ask for clarification and more paperwork, some of which had already been explained and/or sent to them. This went on for - months. On - -, -, - - - advised us that Flagstar Bank had denied our refinanc...

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Flagstar Bank Mortgage settlement process and costs

April 24, 2015 - we applied for streamline refinance with - - -, at the present time our loan was with Flagstar Bank. They sent us a payoff statement, which was paid by - - to the penny, now they are saying there was a - short. We had - in our escrow account. the closing was handle by a lawyer. How can they say there is a shortage after the loan has been paid in full according there letter of payoff. At this point they have taken the - out of our escrow account without our permission. Our lawyer has written them - letters which at this time he has had no response. In -/-/- they ...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

April 16, 2015 - Hello, About almost - years ago my husband and I lost our home that was financed by Flagstar bank. We tried for about a year to try to modify our home with unanswered questions. They asked for paper work, we sent it. They kept asking for the same information over and over and over. They seemed to want to help us but once they received everything they asked for they said it was too late. I have faxed papers over and over and over and even had different agencies trying to help me modifiy my loan. Nothing was done and my home was foreclosed on. We did not want to lose our home and tried everyt...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

April 1, 2015 - In -/-/- and as of today Flagstar Bank holds my mortgage. In -/-/- Flagstar Bank placed my property into foreclosure after making my timely payments under their loan modification ( see attachment ) and referred the matter to their Attorney 's -, -, - - - ''. In fear of losing my property I hired - - - - '' to whom I paid over $5000.00 in fees, only to learn from their website they was doing foreclosures for Flagstar Bank. I brought this to their attention and they quickly removed it. To no avail with - - - - '' and Flagstar Bank charging me...

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Flagstar Bank Mortgage loan modification,collection,foreclosure

March 26, 2015 - Our house is in forclosure but it is on hold. We have been trying to work with our mortgage company since -/-/- trying to get a loan modification. Our paper work has been lost, missed placed over looked, we have been told the wrong information and cant talk or do n't get calls back from anyone. Just since -/-/- we have had - modification turn downs because paper work was missed placed or over looked and we were told to disregard any letters we get because it was there fault and it will be resummited to under writing. This was wrong and a lie. All these delays have cost us time and...

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