Flagstar Bank Mortgage Complaint

Flagstar Bank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Michigan

This has been an ongoing process, but, we have a mortgage with Flagstar that we fell behind on in -. After a modification nightmare, we finally had it modified and brought current in - -. I had made some payments that had bounced out of my checking account. Some of those payments were my fault, with not having my checking balanced correctly, and some were not, such as multiple payments on the same day being made. Anyway, on - -, -, we were due for -, -, with - being due by the end of the month. I made - 's payment on - 1. I was in contact with - - from Flagstar 's contracted mortgage servicing company in -, and told him when I would be able to catch all of it up, before the end of - -. On - -, Flagstar had reversed all of my payments that had cleared my checking from checking dating back to - -, -. They also reversed some of the payments 2 times. This had brought me back to - -, owing, when this was not correct. I have been trying to work with - -, and his supervisor -,


another payment by - -, and thought it was applied, only to find out a week later that it was returned. We are at a loss, since I am only able to speak to those - people. Here are the dates and the amounts that were reversed, which should not have been, because they have cleared my account. I have also included the date that it had cleared my account. - $1200.00 cleared - -, - - $1100.00 cleared - -, - - $1100.00 cleared - -, - - $1100.00 Cleared - -, - This should bring me to being due for -, - and -. I have tried to make the - and - payments and those were not accepted. I still have the funds for them. None of these funds were credited back to my checking accounts, and they are not letting me know where they have been applied to.