Review and analysis of over 78 Fha Mortgage complaints against BB&T Financial
BB&T Financial consumers have reported over 78 official complaints related to FHA mortgage. Out of the 78 consumer complaints against BB&T Financial, 15% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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BB&T Financial Mortgage loan servicing, payments, escrow account March 29, 2017 - After being accepted for a loan modification I was instructed to make payments directly to BB & T Lost Midigation Dept NOT my regular Mortgage Dept. Asking the loan dept why my payments were not showing up on my statements I was told they knew about the modifacation and not to worry. So far disputes with the bank and breaus has had no effect. -, FL - Home phone - S.S. # - BB & T Mortgage : # -... |
BB&T Financial Mortgage loan modification,collection,foreclosure January 19, 2017 - I can not begin to tell how frustrated I am. For the last 3 years I have been affected by health issues related to multiple back conditions. These conditions impacted my ability to continue to earn a living.. My family and my performance suffered. - I was diagnosed with - .I tried to avoid - to no success. I began to default in my mortgage when the condition preventing me from - etc.. -/-/- I had no other choice then to have the -. I was out of work I spend four months recovering. I return to work -/-/-. Shortly after I was laid off.. I immediately continue to panic a... |
BB&T Financial Mortgage loan modification,collection,foreclosure October 27, 2016 - Hello I have been trying to work with BBT on a loss mitigation package for assistance. However, it seems that they are intentionally failing to log in received documents and failing to follow through with return phone calls. For example they called and asked for profit/loss statement, then asked for it to be for the 3 months prior which would be -, - - 2016, then asked for it to be individually stated. Each time I give them what they asked for and it was never acceptable. Then the next step it was n't received. Every time you speak to someone its a different request. Then they stated ... |
BB&T Financial Mortgage loan servicing, payments, escrow account October 9, 2016 - My mortgage had remained with BB & T Bank since early - when they bought my mortgage from another institution.I pay $1100.00 as my mortgage and an extra $100.00 that goes to my principal.My payment period starts - day to - day of every month which BB & T draws from my Account with the bank ( bb & t ) automatically.Incidentally, my - - mortgage was deposited into my BB & T account ( $1300.00 ) cash around - on - -, which is within my payment period.Surprisingly, BB & t slammed $47.00 late fee, $36.00 for belated automatic withdrawal on -/-/- and anothe... |
BB&T Financial Mortgage credit decision / underwriting August 23, 2016 - PURCHASED HOME - - 1. RECEIVED FHA LOAN FROM - -. 2. NOT LONG AFTER CLOSING - - SOLD LOAN TO BB & T 3. A FEW MONTHS LATER I REFINANCED THE INTEREST RATE ONLY TO ANOTHER FHA LOAN ( APPRAISAL WAS NOT REQUIRED FOR THIS LOAN ) 4. AROUND A YEAR LATER - DUE TO REDUCTION IN INCOME - I BEGAN STRUGGLING MAKING MY MORTGAGE PAYMENTS. - WAS & STILL IS OUR MORTGAGE SERVICER 5. WE HAVE STRUGGLED & CONTINUE EVEN WITH MORTGAGE MODIFICATION TO MAKE THE PAYMENTS. IN AN ATTEMPT TO BE PROACTIVE IN HOLDING ON TO OUR HOME WE ARE DOING THE ONLY THING WE CAN DO WHICH IS WE ARE ROBBING - TO PA... |
BB&T Financial Mortgage loan modification,collection,foreclosure July 20, 2016 - I got a loan modification on my house and I thought the bank put the money that was owe on the end of my loan but they actually put a lean on my house. The company that the back out source my loan with went bankrupt. The bank claim that they do not know anything about lean. I want the lean removed and the debt cleared.... |
BB&T Financial Mortgage loan modification,collection,foreclosure April 25, 2016 - I have been behind in my mortgage 2 - 3 months on occasion due to lack of income. I have several times requested loss mitigation help. I just need to have 1 or 2 payments deferred to the end of the loan so I can get caught up with my loan payments. They will not help me. I 'm not sure why they would not help me and just want me to continue to be behind instead of deferring the payments. WHY would they want me to continue to struggle and be behind? I need help and hope you can help me to get back on track with my mortgage payment. Thank you - - ... |
BB&T Financial Mortgage loan servicing, payments, escrow account April 9, 2016 - Please see attached documentation. BB & T claims to have received an incomplete Loss mitigation package on -/-/15. I have a fax confirmation that it was received -/-/15 and sent through mail and received -/-/15. I have a copy of the faxed / mailed and it was not incomplete nor received on -/-/15. Furthermore, BB & T stated this should be judiciated outside of Civil Circuit court since it was a " Federal Issue, '' did not wait for the court to rule on any of the objections / motions and proceeded without adherence to Federal law. BB & T had been notified on separate occa... |
BB&T Financial Mortgage application, originator, mortgage broker March 16, 2016 - A few months ago, we ran into some medical and other hardships, that put us at a financial disadvantage. While trying to do a refinance with BB & T, in -, we followed the instructions given by the company only to be told something different. Our loan was rejected by the mortgage company and its backers. They are now asking for an insane amount of money, using scare tactics, misleading proposals, and fraudulent accusastions as to repay the loan. My husband is on medical - and had to have a couple of procedures due to - issues. We also faced auto repairs which were unexpected but neede... |
BB&T Financial Mortgage loan modification,collection,foreclosure January 28, 2016 - STRAP : - BB & T violated many Federal Regulations Including TILA, Regulation Z, Dual Tracking ( as they were informed I was working on a Loss Mitigation Package with Neighborhood Home Solutions well within foreclosure deadlines, failed to send me their Loss Mitigation package within a timely fashion, exploited my lack of knowledge of the law and claimed they would " work out a solution during my first trial when my complaints should have been raised, and gave me a predatory loan as I was below the poverty line with - dependents. The Civil Court could not adjudicate these claims and BB &... |
BB&T Financial Mortgage loan servicing, payments, escrow account December 28, 2015 - My first home mortgage from BB & T bank was a short sale transaction. The bank accepted less then the mortgage. I signed the - form in - of 2014 selling the home to another individual. BB & T bank then reported the loan delinquent 180+ days for the next 20 months. I have tried to dispute this information - in which I have included the lawyer signed documents showing the home was sold in - of 2014. - has not taken proper actions to fix my credit report. ... |
BB&T Financial Mortgage credit decision / underwriting November 10, 2015 - I applied for a home mortgage with BB & T on -/-/2015. My settlement date was scheduled for -/-/2015 - a significant amount of time for a mortgage lender to provide a credit decision. This contract period was designed specifically to allow the lender time to complete extra due diligence for the type of loan program I was pursuing ( - ), as well as alleviate any challenges they could possibly face by having an end-of-month rush -/-/-. I have previous experience as a Mortgage Loan Originator, so I understand what documentation and promptness it requires on the borrower end t... |
BB&T Financial Mortgage loan modification,collection,foreclosure October 13, 2015 - Branch Banking & Trust Company is my client 's lender. I am a - -. They requested more document 's without on -/-/- - and Denied him -/-/- -, less than 24 hours. I received the document 's later that afternoon. The document outstanding was for food stamps transactions. We provided them information of the account being an open status and that was insufficient. Homeowner is not computer literate and we struggled to get the statements as we could n't reset the password during our appointments because he did not have a smart phone we had to wait for his daughter to access his... |
BB&T Financial Mortgage settlement process and costs September 22, 2015 - The closing papers that were sent me are dated -/-/15. That means that I contacted BB & T before that, to start the process and I do remember that it took some time for me to get the closing papers sent to me. With that being said, my original call was around or before -/-/15 to the loan officer at BB & T. I can not prove what the exact date is because it was a phone call and I did not think that I would have to create a history log. Around -/-/15 I called BB & T - office to complain and got what they call the chairman 's line ''. This is when a manager above my loan offi... |
BB&T Financial Mortgage loan modification,collection,foreclosure September 10, 2015 - BB & T foreclosed on my home despite many attempts to work with the lender. The Plaintiff is in violation of Dual Tracking in that I have not been allowed ample time to execute all actions to avoid a Foreclosure. My modification was declined -/-/15 and the auction proceeded on -/-/15 leaving little time to explore other options such as the HARP program or Short Sale. Furthermore, I had asked for assistance before ( in BB & T 's ) records yet no record of sending a Loss Mitigation package was unable to be produced. The lender has not been able to provide an original contract. The tr... |
BB&T Financial Mortgage loan modification,collection,foreclosure September 8, 2015 - REF : Case No : SERVICE OF COURT DOCUMENT - CASE NUMBER - foreclosure auction is being conducted illegally as the plaintiff, BB & T has violated Federal Law regarding Dual Tracking. I was not given ample time to come to an amicable agreement with the plaintiff and their services. I was not given time torefinance or use the HARP program or Short Sell. Furthermore, the plaintiff took the case out of the hands of the civil circuit court saying they were unable to judicate thecase and proceeds with the auction. I will be persuing several agencies regarding the legal conduct of BB & T and suing ... |
BB&T Financial Mortgage loan servicing, payments, escrow account August 17, 2015 - Our account is in foreclosure with BB & T bank, this is a FHA loan and they are the servicer, we have had nothing but headaches trying to work with this company to try and resolve our account, from them offering unaffordable modifications to them telling us we have a credit on the account, when in fact we do not, this is the - time they said we had a credit and in reality, we did not, which brings me to this complaint ... ... ... .... On - -, 2015 we received a re-instatement letter from their law firm the - - -, telling us if we pay $1700.00 by - -, 2015 our loan wou... |
BB&T Financial Mortgage application, originator, mortgage broker July 6, 2015 - Branch Banking & Trust denied my residential loan application even though I withdrew my request for the loan before completing it because the mortgage officer would not answer basic questions regarding the terms of the loan. This application was never completed and I asked that it be withdrawn before completion because the terms that they had set forth changed dramatically from what they originally proposed. ... |
BB&T Financial Mortgage loan servicing, payments, escrow account June 4, 2015 - BBT sent you a false statement regarding my complaint on behalf of my parents. BBT has on file a certified copy of POA in which I have the ability and legal option to take care of and handle this matter. Therefore, my complaint still stands.I made a - part payment to BBT totalling the loan amount. Instead they did something different. When I contacted them in person, BBT was to have reversed the payment, I have forwarded you copy of their statement of intent to correct, reverse the misapplied funds made to them in which it was to have been be applied to loan. Instead they applied it in erro... |