BB&T Financial Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

BB&T Financial Mortgage department,

FHA mortgage Loan modification,collection,foreclosure North Carolina

I got a loan modification on my house and I thought the bank put the money that was owe on the end of my loan but they actually put a lean on my house. The company that the back out source my loan with went bankrupt. The bank claim that they do not know anything about lean. I want the lean removed and the debt cleared.

BB&T Financial customer in North Carolina
Jul 20, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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How BB&T Financial handles Loan modification,collection,foreclosure complaints

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/20151/20164/20166/20168/201611/20161/20173/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialLoan modification,collection,foreclosure87.5%0.7%1.8%3.2%6.4%0.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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