Review and analysis of over 124 Fha Mortgage complaints against Caliber Home Loans, Inc
Caliber Home Loans, Inc consumers have reported over 124 official complaints related to FHA mortgage. Out of the 124 consumer complaints against Caliber Home Loans, Inc, 19% were disputed by the consumer (i.e. the consumer was not happy with how Caliber Home Loans, Inc responded to their complaint) and 99% were processed in a timely manner. 2% of consumer complaints against Caliber Home Loans, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 2, 2016 - I am working with a lawyer to attempt a loan modification and the most recent documents from the mortgage company states " account was reviewed and denied for loan modification on -/-/2015 due to debt to income ratio out of acceptable guidelines. Account currently no longer being solicited due to Cease and Desist placed on the account ''. Neither my lawyer or I am aware of where this statement originated from because I have been working with them for months to resolve this modification issue. Any assistance you can provide would be very helpful in working with my lawyer to acquire a loa... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 26, 2016 - I filed a home modification with Caliber Home loans - - due to falling behind on my mortgage. I filled out the paperwork and submitted by email and fax. Several days later I call and they ca n't locate the paperwork, next time I call they have all the paperwork and the modification dept was going to review. I receive a letter stating I needed to send more information and I email the information and receive another letter not enough information- this has been ongoing for a year now. Same story they received the requested documents and then I receive a letter that they need more. I hired a... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 25, 2016 - -/-/-, I lost my husband to -. Until that time, we had - incomes and decided we wanted to buy a home, both of us in our - 's, decided it was time and coming into the age of retirement. I worked for - for 15 yrs. and my husband worked as a -. In the course of my job, I got injured on the job, and had - -, which left me declared - my Social Security and my -, who represented the courts. My job was unable to accommodate me anymore, and was forced into an early retirement. My husband passed in - -, and we had discussed that we wanted to live and retire where I... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 25, 2016 - I was approved for a short sale and my lender approved it. I was just told that my home will be foreclosed on after I was already approved and now it was denied. ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 18, 2016 - To Whom It May Concern, This letter is to inform of misconduct and poor business practice on the part of our mortgage company, Caliber Home Loans. Three years ago, new to the area, we chose Caliber as our mortgage company on the advice of our realtor. At the time they had an office locally where we could have any questions resolved without incident. Our checks were due on the first of the month but not considered late until the - of the month. In - 2016, we received word that Caliber Home Loans was incorporated and we were to hence forth send our checks to - Texas. The local office w... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 13, 2016 - I had a job loss and could no longer make my mortgage payments. Before I was even - payment behind I contacted my lender to ask for help. What I got instead was a lot of false miss leading information and false hope which landed me very behind in my mortgage and facing foreclosure. I desperately need help to save my home. ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure March 23, 2016 - Requested assistance on a modification for Making Homes Affordable program due to foreclosure sale date -/-/2016, denied stating documents were not received 15 days prior to sale date, when complete package was submitted to lender same day as third party authorization which was - -, 2016 ( 20 days prior to sale date ), spoke to rep on - - stated on TPA on file. informed rep how do they only upload - document out of many, Sale date approaching fast, rep informed me if complete package send again. Re faxed modification documents again on -/-/2016, rep stated on documen... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure March 18, 2016 - I was on - and applied for a loan modification -/-/-/-/-/- to get the payments of 3 months attached to the back of the loan. The company would take 5-7 days to process any documents that were uploaded and then send out a letter taking another - days asking for more documentations. I called several times asking for a list of everything they needed so that I could get it all done at once. It is now -/-/- and the company is still asking for more documents. on -/-/- Caliber stated the last thing Underwriting needed was an updated - which was completed and uploaded ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure March 12, 2016 - Reference Caliber Home Loans # - - - - -. - - - - -, T- - On -, - I had originally called and requested assistance with my mortgage due to falling behind on my mortgage. I was sent paperwork that I original signed and filled out with the original requirements. I was told that I was going to be placed in a forbearance workout and not a modification. Since then, I had a change in circumstances in income. My spouse that was bringing in the additional income had left the home. I lost the additional income to meet the deadline of the agreement. I called -/-... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure March 12, 2016 - I am very fustrating with Caliber home loans they are not given me the most important imformations about my property i am living in i have a child my wife we are going true a lot please help me i do n't have place to go i need time i meed they dend me the papers for modification they say they sent to me but i have n't resive nothing please help me ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure March 8, 2016 - I fell behind on my mortgage after lay-off. I soon learned I would need - before returning to work. I had the surgeries and was unable to return to my work as - and now have been - for a new occupation at less than half my former income bracket. I have applied for a Short Sale but still have a forclosure sale date. ... |
Caliber Home Loans, Inc Mortgage settlement process and costs February 18, 2016 - I contacted Caliber Home Loans last week & asked them to send me a copy of my original mortgage note. Upon my 1st call on -/-/16, I was told that it would take a month to be received. I spoke to my legal council, was told that I was provided false information, & encouraged to call them to escalate the concern. By -/-/16, I had a manager on the phone who tried telling me the same month time frame, but I shared with her the statues & laws they were breaking by not providing me a copy of my mortgage note upon my immediate request. Notes were then made on my account that I would finall... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account February 13, 2016 - I keep getting monthly statements that say the amount due is $2000.00 every month. I modified my loan and have not missed a payment thereafter. My payments are $360.00 per month. I call into customer service and the automated system tells me the amount due is $360.00. BUT I still receive monthly statements every month that say I owe $2000.00 which is very unsettling, nerve racking, and intimidating. I am being harassed by these monthly statements that say the amount due is $2000.00 every month. I am never able to talk to a live person because it takes so long to get through and they ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account February 12, 2016 - I have been fighting in court now for 8 months over major and clearly illegal discrepencies in my home mortgage. The Lenders involved are - and Caliber home loans, while some of my complaint happened while my loan was under -, caliber is doing the exact same issues. I am going to attach evidence I am submitting to the courts tomorrow, I have been working with an attorney, but if I had not been under the protection of a chapter - bankruptcy I surely would have lost my home. I can not believe that the CFPB has not stepped in at this point to do something about this account, undisputed e... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account February 11, 2016 - I was a customer of the - - program where they submitted payments to the mortgage company on your behalf in an effort to pay off your mortgage earlier. The program worked great until they were sued. - sent me an email letting me know they had been shut down but they already had my funds and they would make my payment. - never made the payment and before I realized they did n't I was reported 30 days late with Caliber Home Loans. I have tried to dispute the charge but they refuse to remove it from my credit report. They said it is my fault I used a - party company. I have filed -... |
Caliber Home Loans, Inc Mortgage settlement process and costs December 17, 2015 - My mortgage loan was transferred over to another service, it went from - to Caliber, when the mortgage was still will -, I signed an Deed in Lieu of Foreclosure agreement, that said I would vacate the property on - -, 2015, in return I would be paid $10000.00 to help in relocation expenses. In good faith, I vacated the property on the given day and left the house in broom swept condition, I took photos for proof. Then a few weeks later I received a letter from - stating that my loan was being transferred to Caliber and that they would be handling the loan from now on. I was as... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure December 14, 2015 - I originally had a mortgage with -, and requested a modification, after numerous conversations and requests for paperwork I was working with a specific person, we spoke daily, and suddenly I got a letter that my loan was then with Caliber, after sorting that all out, I had to begin the mod process all over again with them. I filled out the application and sent the documents they requested. shortly after I received a letter that the request was received and is being processed, after that almost daily and sometimes - a day, I would receive letters from Caliber, some saying everything was r... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account December 7, 2015 - I had a Real Estate mortgage with - in -. In - I filed for Chapter - Bankruptcy. In the Chapter - Bankruptcy I surrendered the Real Estate Property to -, the bankruptcy was discharged in -, -. In - Caliber Home Loans, Inc. bought the Real Estate Loan from -. In -, - I began receiving late statements from Caliber Home Loans. I had contacted Caliber asking that they stop sending me statements, that the loan was surrendered in Bankruptcy. I had gone to court on one occassion and informed the representative of Caliber Loans that we had surrendered the property. ... |
Caliber Home Loans, Inc Mortgage application, originator, mortgage broker November 16, 2015 - My wife and I submitted an offer on - - -, -, FL, -. We already had financing in place and submitted our pre-approval letter with our offer. However, in order for our offer to even be considered, Caliber Home Loans required that we get pre-approved through them. I was not comfortable with this as I know RESPA strictly forbids mortgage steering even if it is for pre-qualification. We cave to their request because we absolutely love the home and wanted to start our family there. It went to a highest and best offer scenario, which the listing agent, - -, contacted my agent o... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure October 20, 2015 - I paid my mortgage in full. My mortgage was sold right under my nose and then Caliber who have my mortgage is telling me that I now owe -. I they raised my payments to - after paying - all of those years. My mortgage is a - account. They are stealing!!! There is no recording of the sale of my home and no promissory note. Now Caliber has been reporting a 120 day late payment on me every month and I have made payments that I do not owe every month. I have all of my bank statements showing that I have made payments every month and finished paying for my home and now Caliber who has no... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure October 8, 2015 - To avoid foreclosure -/-/- Caliber Home Loans offered us a loan modification contract in which we had to pay 3 monthly trial payments of a certain amount, on time every month. We made our payments on time and the modification never happened. They sent us another agreement and another and another over the course of a year. When we went to make our payment for -/-/-, the person on the phone said that the home had been foreclosed on and sold on -/-/-. We had been led to believe that we were making monthly payments and working towards a modification when in reality CaliberHome Loans... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure September 30, 2015 - I have been trying to modify my home loan with Caliber Home Loans and they have ignored me and moved my file to foreclosure and now I have a foreclosure scheduled for -/-/2015!! I do n't know what to do because I want to keep my home. ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account September 26, 2015 - I had a negative experience with Caliber Home Loans. I first received a notice of delinquency from the County Assessors office in - -, indicating that my property taxes had not been paid for the - property tax year. I contacted the lender several times, and was unable to get a clear answer on the situation. I was assured multiple times that they would be handling the issue, and paying the taxes, and that I would not be responsible for any late fees, and penalties as a result of this situation. In - -, I received a certificate of redemption from the tax collectors office, stating... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account September 23, 2015 - - - - recently helped in getting my mortgage payments and to help avoid foreclosure. I signed the agreement and recently got notified that my pension would decrease $760.00 in -/-/- when I turn -. Caliber did help me in trying to keep my home but the payments were changed from the trial amount to $760.00. Since I am loosing almost the amount of my mortgage payment I will still be facing hardship. - said I qualified for a $ - payment. Will u please work with me and lower my payments. I bought the home in -/-/- when my daughter was a baby so she could have a place... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account July 14, 2015 - I closed on my mortgage loan -/-/-. Since that time, home values have increased substantially in my area. My home was also a foreclosure home. I have a large amount of equity in the home due to the fact that it was purchased as a foreclosure and because of the increase in property value. I called Caliber Home Loans to get my PMI removed. I was told that I could not remove the PMI because the loan closed during a time frame that cause me to not be able to remove PMI for ANY reason. I tried to refinance the loan in order to remove the PMI. I was told I could refinance, they took my money fo... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure July 13, 2015 - Failed Mortgage modification with Caliber loans they actually made it worse ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account June 9, 2015 - I am missing $1800.00 in principal payment not applied to my account when my loan transferred from caliber to us bankwhen my loan was set up with caliber I went on a biweekly I made $1800.00 on - -, $1800.00 - -, $1800.00 - -, which paid half of -/-/- payment. i still owed the other half of -/-/- and my loan was transferring to us bank starting - - was told by caliber to stop the biweekly automatic payment which I did. since I was on a biweekly, I totally forgot that I made half of -/-/- 's payment on - -, so I went ahead and sent them a che... |
Caliber Home Loans, Inc Mortgage credit decision / underwriting June 3, 2015 - Please review my attachments below and my correspondence with both HUD and FHA. Our MIP refund monies were not handled correctly nor given back to us how they should have, how we were promised, and how we were lied to about finding the monies and sending a check to us which did not happen. We closed on -/-/2015 and it took to all the way until mid - before Caliber Home Loans would try and fix their mistake. We put our trust in them with handling our finance transaction and listened to their advise and our loan was not written correctly according to FHA guidelines. We would like to hea... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 4, 2015 - Initially we applied for a loan modification with - -. The temporary loan agreement was sent to us by - - and we made the - payment on the agreement, but the loan was literally sold the next day. The new servicer Caliber Home Loans called us a few days later and asked what our intentions were since they were denying our original temporary modification agreement. We never received an exit letter from - -, and now we were faced with a new servicer not willing to except any agreement we had with - -. Their solution was for us to reapply for a loan modification with them... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 16, 2015 - I was not given notice of a change in mortgage servicer company. ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 14, 2015 - Dual Tracking and Foreclosure violation by Caliber Homes Loan. We applied for loan modification due to unemployment and underemployment before - -/-/- and more than 37 days from the - -/-/- foreclosure, sale date on my home. However, although, our modification process is still currently going on, Caliber Home Loans, has simultaneously, scheduled a foreclosure date for - -, -/-/- ( now, roughly, 2 wks from today ). Please, Help Now. ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 13, 2015 - My account was sold to Caliber Home Loans from - - around - of 2014. My payments were automatically deducted from my bank account each month on time. There was never any concern by having it set up this way, and never any issue with the payment being automatically sent to Caliber Home Loans. Interest rates began to drop around - of 2014 and I tried refinancing the loan. The company I worked with on the refi had me call Caliber to retrieve the final payoff amount on the loan. During this phone call I mentioned I was doing this to refinance the loan for a better interest rate. From t... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account March 25, 2015 - After numerous attempts, I have not been able to get information from Caliber Home Loans regarding the final payment process ( draw ), and loan finalization, on my FHA - loan. These delays in providing information on the final payment process and loan finalization have prevented the contractor from getting paid in a timely manner ( in an FHA - loan, the bank pays the contractor ), prevented me from being reimbursed thousands of dollars that was outlayed at loan inception in order to maintain the Loan-to-Value ratio, and has prevented me from being able to refinance this loan with a diffe... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account March 22, 2015 - After already receiving confirmation that my mortgage payment for the month was made & without penalty, I received a threatening notice that my payment was late '' & that it still needed to be made ''. This is the same harassing contraction that I had to go through last month with the same mortgage company ( Caliber Home Loans ). For a monthly mortgage payment of $1700.00, THIS KIND OF UNPROFESSIONALISM NEEDS TO STOP! The unnecessary stress it is causing is compromising my ability to relax in my personal life. ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account March 20, 2015 - My wife & I had a FHA backed - yr mortage serviced by - - -, signed in -, -. We filed for Chapter - bankruptcy protection in - -, including our mortgage in the filing. All mortgage payments & arrearages were being serviced per our Trustee 's Agreement on time, & without prejudice, even as we attempted to refinance our mortgage to a much more advantageous rate. We finally found someone to do an FHA Streamline on our mortgage, when we were informed that - - - filed an insurance claim in - - against our FHA MIP due to our loan being delinquent. '' Our mo... |