Caliber Home Loans, Inc Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Caliber Home Loans, Inc Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

I keep getting monthly statements that say the amount due is $2000.00 every month. I modified my loan and have not missed a payment thereafter. My payments are $360.00 per month. I call into customer service and the automated system tells me the amount due is $360.00. BUT I still receive monthly statements every month that say I owe $2000.00 which is very unsettling, nerve racking, and intimidating. I am being harassed by these monthly statements that say the amount due is $2000.00 every month. I am never able to talk to a live person because it takes so long to get through and they are only available during regular business hours.

Caliber Home Loans, Inc customer in Texas
Feb 13, 2016

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

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