Review and analysis of over 462 Checking Account complaints against M&T Bank
M&T Bank consumers have reported over 462 official complaints related to Checking account. Out of the 462 consumer complaints against M&T Bank, 24% were disputed by the consumer (i.e. the consumer was not happy with how M&T Bank responded to their complaint) and 99% were processed in a timely manner. 16% of consumer complaints against M&T Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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M&T Bank Bank account or service deposits and withdrawals December 23, 2015 - I went to the ATM on - the - and deposited - checks - for - and - for - which brought my balance to over -. I pulled my account up on line the next day Monday the -, and my statement was showing my Balance as - and my available balance as -. My deposits were pending and so were my debits. - Monday night they put all my debits through including a check for - at -. Then at - they released my entire deposit. According to the person I spoke to at the bank ... they put the withdraws through first at midnight, but do n't put the deposit in until the am. T... |
M&T Bank Bank account or service account opening, closing, or management December 12, 2015 - Ref : CFPB Consumer Complaint ID # -. I have been a customer of M & T Bank ( and Wilmington Trust which it took over ) since -. M & T Bank insists it needs additional information from me such as my drivers license number and my occupation in order to comply with -, and - regulations. However, all public information I can find says that is not the case. All indications from the government is that the - only applies to new customers ( after - ). Here are links to back that up : - - - - # - Since I have been a customer since -, I am not covered by those rul... |
M&T Bank Bank account or service deposits and withdrawals December 10, 2015 - M and T Bank checking account frozen under no goverment agency orders but accepting deposits not withdrawls. ... |
M&T Bank Bank account or service account opening, closing, or management December 4, 2015 - My personal and business accounts were suddenly closed for no apparent reason at my bank. I was given less than 30 days to respond to this action. See attached documents. ... |
M&T Bank Bank account or service making/receiving payments, sending money December 3, 2015 - Manufacturers and Trust company dba M & T bank ( New York ) has paid a disputed transaction. I contacted the vendor and they stated that I DID NOT have an account with them. M & T bank contacted the vendor and it was stated I had an account, which if so, I do not know where the magazines are going. When this first charge appeared on my account I made contact with both the vendor and M & T bank.This - - scam has been ongoing for years. M & T bank hides behind the underpaid telephone representative while in the era of identity theft and bank scams and the only recourse I have is to submit ... |
M&T Bank Bank account or service problems caused by my funds being low November 25, 2015 - Over the past few months M & T Bank has charged me over $6000.00 in insufficient funds fees. They continued to process ACH debits after charging me stop payment fees stating that placing a " stop payment '' is a request and not a guarantee. They will not allow me to close the account or open a new one to stop these debits while the account has a negative balance. As soon as my direct deposit credits are posted, more fees are charged and my account returns to overdrawn status. It 's a horrible cycle that is costing me and my children everything we own. I would just like the insufficient funds... |
M&T Bank Bank account or service problems caused by my funds being low November 21, 2015 - I told the bank to stop payment for a mortgage i was going to pay at a later date because I knew i had insufficient funds. They told me that i have nothing to worry about and that they 'll take care of stopping the transaction.I told them again as a reminder 2 days before the trancsaction. I gave them 5 days notice total of the transaction, I later found out they had let the transaction through not once but -, since i didnt have enough funds i was charged - insuffiecnt funds fees for - dollars each. And now they are telling me its my fault for not having the funds even though I gave t... |
M&T Bank Bank account or service problems caused by my funds being low November 18, 2015 - We have been banking with M & T Bank for many years. Recently, we have fallen into financial problems, and - of the accounts became overdrawn. After contacting the bank, we agreed to take care of the matter within a month 's time. Imagine how devastated we were when M & T decided to just TAKE the money out of - account and put it in the other account. Our paychecks disappeared, not once but -. This has happened - this month, and now there are NSF fees for the items we have on AutoPay that have come through and could not be stopped. We have attempted to speak with them, beg, plead, ... |
M&T Bank Bank account or service account opening, closing, or management November 17, 2015 - On -/-/15, I opened a checking account ( $150.00 cash ) with M & T Bank - - - - - -. On -/-/15 a direct deposit of $4500.00 went through as well. On -/-/15, I was reviewing my account online and it had a $150.00 bonus for a new account with direct deposit added. I called customer service and they said that although my direct deposit was new and went through on -/-/15, that my account was opened on -/-/15 and not new. They told me to call the local branch. I called the local branch and spoke with the - - - - - who said althoug... |
M&T Bank Bank account or service account opening, closing, or management November 14, 2015 - I was talked into a commercial savings account and a personal checking account when I had large cash on deposit with M & T Bank. I was informed that I would make more interest earnings this way and that was the best suited for my needs. It turns out that the combination of accounts was best for the bank manager 's bottom line. The " fine print '' was truly fine print that I could not read with reading glasses, but learned over months that the bank did not care about me as a customer. When the cash dwindled, bank treatment of me as an individual also disappeared. Now I do not access to the " se... |
M&T Bank Bank account or service deposits and withdrawals November 2, 2015 - I was a customer of M and T bank for several years. Until recently, I had no complaints. However, I noticed this past month that I was charged a - monthly fee for a service I thought was free. I checked my account and saw that this amount had been taken from my account for the past few years. When I called customer service, the woman was kind enough to inform me that my account required that I have direct deposit or - dollars to avoid this fee. When I first signed up for M and T, I was told this account was free, and it was, considering that at the time I had my check direct deposited ... |
M&T Bank Bank account or service account opening, closing, or management October 27, 2015 - I wanted to get money from - of my checking accounts, some in cash and some in an official checkI provided identificationI was told I needed to pay $4.00 to be provided with a check before paying more money for the official checkI had no problem paying for the service of receiving an official checkI told them I did n't need a check, I just wanted access to my fundsThey said I would have to pay if I wanted access to my money in a checking account, although I could use a withdrawal slip and pay nothing if I had a savings accountTo make the foolishness continue, I said I would open a savings... |
M&T Bank Bank account or service problems caused by my funds being low October 23, 2015 - I had a checking and savings account with M & T bank in -. My account experienced some overdraft due to how M & T was posting ACH 's and due an unauthorized merchant charge in which an investigation was launched and M & T was sent correspondence that the charge was in fact not authorized by me. I have tried on multiple occasions to no avail to rectify this negative balance M & T says I owe to them of $230.00 in overdraft fees. They have told me that there is nothing they can do I have to pay the money. I do n't owe this money no - will help they will not allow me to speak to a manager.... |
M&T Bank Bank account or service using a debit or atm card October 18, 2015 - I withdrew $100.00 from an ATM on -/-/2015 at approximately -. The money jammed as it was dispensed however, and I only received $80.00. ... |
M&T Bank Bank account or service account opening, closing, or management October 8, 2015 - I received a promotional mailer from M & T Bank stating that if I opened an EZChoice Checking Account with a minimum monthly direct deposit of at least $100.00, I would receive a $150.00 bonus within 90 days of account opening. I opened my account on -/-/2015 with a $100.00 initial deposit and subsequent $50.00 weekly direct deposits. 90 days came and went with no $150.00 bonus. I reached out to the - ( Delaware ) - to speak with - -, who originally opened my account. She claims I am not entitled to the bonus, because it had to be $100.00 weekly direct deposits. W... |
M&T Bank Bank account or service account opening, closing, or management October 6, 2015 - I opened an account with M & T Bank last month, seeing the promotion for a $150.00 cash bonus which attracted me to the bank. Late last month, I made a direct deposit, qualifying me for the $150.00 bonus, which was revoked on -/-/- ( yesterday ). After numerous messages to the bank on their website, I have yet to receive a response. Now, later today they completely closed my account with no warning. I called them and was on the phone for an hour speaking to a supervisor whom was advised not to tell me information about MY account. An identity verification was done via fax as requested... |
M&T Bank Bank account or service problems caused by my funds being low September 20, 2015 - I no longer use my M & T account. I accidentally selected it to pay a bill online and it became overdrawn. M & T did not notify me via email, despite the fact that that has been their standard practice for fraud notifications and updated statement notifications. They deliberately chose not to use that standard form of communication to collect excessive overdraft fees. The bill was due -/-/15 the last time I had checked on the M & T account had been -, and they are showing the bill in question coming out of the account on the -, which is not correct or was outside business hours. I ... |
M&T Bank Bank account or service making/receiving payments, sending money September 15, 2015 - I had an account with M & T bank ... I disputed a $1000.00 charge in - ... they gave me a provisional credit ... later reversing their decision in - ... however I went to court in - ... the judge ruled in my favor ... I feel like M & T bank wrongly released funds ... I now have a $51.00 charge off my credit ... .which I feel I would n't have if they had n't been prejudice to my situation ... and me as an individual ... after working with the attorney general 's office ... they directed me to the bank to recoup my funds and M & T bank advised me that they can not help me to do so .... |
M&T Bank Bank account or service deposits and withdrawals September 15, 2015 - -/-/-/2015- - - - - - - - --To whom it may concern : On Sunday - - 2015 I went to the M & T branch located on - - -, -, - - at about - and made a $400.00 cash deposit and $40.00 withdrawal at the ATM at that location. I checked my account on Monday -/-/2015 as I routinely do to see which bills cleared only to see all of my money was withdrawn out of my account. I went to the M & T branch located on - - - - - - and spoke with - - about the fraudulent activities. She told me she was going to cance... |
M&T Bank Bank account or service using a debit or atm card September 14, 2015 - In -, 2015 while at work, I received emails and phone call from M & TBank stating there was suspicious activity on my account. When talking to the young lady from the bank she said a purchase was being made at - in my area for $400.00, I said I am at work and I initially thought one of my clients stole my card from me. I immediately left work to try to get to the bank before closing, and I found that my debit card was actually in my car arm rest where I left it a few days prior. I asked the bank officer how could someone make purchases with my card when it was in my car. He said that p... |
M&T Bank Bank account or service problems caused by my funds being low July 15, 2015 - I recently received a letter with a refund check from M & T bank. It said On - -, -, the Consumer Financial protection bureau published an order related to certain M & T free checking and totally free checking account open between -/-/- and -/-/-. '' And based on the order, I was eligible for a refund of $56.00. But $41.00 has been applied against the overdrawn balance currently outstanding on the account. BTW, this account was closed in -/-/- and I was n't aware of overdraft status. Based on a phone call with a bank representative, this overdraft status wa... |
M&T Bank Bank account or service using a debit or atm card June 30, 2015 - On -/-/15 at - atm location - I went to the atm to make a cash deposit as I always do. The bank was closed at this time. I selected the option to make a deposit and put the amount of $640.00 into the slot that collects the deposits. After that the machine said there was an error and the atm was unavailable to use. It rejected only $2.00 cash instead of giving back the amount I inserted of $640.00. Then a receipt printed out saying deposit error unable to process transaction ''. I then called the bank and reported what happened and filed a claim. Following that I faxed a copy... |
M&T Bank Bank account or service using a debit or atm card June 21, 2015 - I used to have an account with M and T. Over - years I closed the account and cut up my bank card. -/-/- or -/-/- I cleared up all my debt which also verified that I had no open accounts or outstanding balance with them. Just today I received a call from them stating that my bank card was used and they wanted to verify that I was the one who used it. This means that the bank reopened my account and issued a new card under my name without my consent. ... |
M&T Bank Bank account or service using a debit or atm card June 3, 2015 - I am a - - resident who works in - -. I have had both checkings and savings accounts with M & T Bank for several years. For the past several weeks, I have been experiencing issues using my checking account. I - noticed this problem when attempting to purchase groceries at my local - supermarket about a month or so ago. When I chose the credit option, my card was declined. I knew my account had more than enough money to cover my groceries, so I instinctively used the debit option, and the transaction approved. Every week since then, I have experienced the same issue, despite p... |
M&T Bank Bank account or service using a debit or atm card May 19, 2015 - About a month ago, a - analyst from M & T called to verify my identity. The rep swiftly gave out my entire SSN, DOB, and - without my permission. Not long after there was fraud on my debit card, and prior to the transaction posting i called M & T to advise them. They placed a fraud status on my debit card, and assured me my auto billing would still go through, i would receive a card quickly, and the credits would appear quickly. A week later- no card, no credit, billing was declined. I called on - different occassions and was told no card since you are overlimit due to fraud '' - whi... |
M&T Bank Bank account or service deposits and withdrawals May 1, 2015 - I am a customer with M & T bank ... I tried purchasing a car back in - 2014 ... however after realizing I was no longer interested I decided not to proceed with the purchase ... I disputed my payment and was issued a credit ... later on during the investigation my bank decided that they would honor the auto company and give them my money ... Even after I tried numerous times to prove that they sent M & T bank fraudulent paperwork and forged my signature on a receipt document ... so I feel discriminated against because I am poor and - ... they treated me like trash and I 'm their customer... |
M&T Bank Bank account or service using a debit or atm card April 29, 2015 - I have been with M & T bank for a while and have had issues with my money being played withThe feds frauded meI have n't received my policies and I 'm just to the point idk know what to doMy debit card is offMy name is - - ... |
M&T Bank Bank account or service problems caused by my funds being low April 20, 2015 - Made a bank to bank transfer due to insufficient funds so that I would not be charged with an overdraft fee. I called to let them know the transfer wont make it on time and she said to call back once the transaction is listed in the history so that they can waive the fee. I call back once the transfer appears on the history and the representative on the phone say 's theres no way for me to have the overdraft fee waived. At this point I am not upset about the fee but at the fact that the - representative told me specifically to wait until it shows up on my card history of the bank transfer s... |
M&T Bank Bank account or service deposits and withdrawals April 9, 2015 - I paid my mortgage via the banks online payment system with the amount of - got the confirmation number provided on - -. The payment was supposed to be withdrawn on - -. Somehow the bank cashed my check but it was never paid to the mortgage Co. I contacted M & T bank regarding this issue and they said will investigate and give me my refund. I had to pay the mortgage company a second payment via telephone. They kept on charging me overdraft fees for NSF. Actually the funds were never returned and everything fell apart. In - 2015, they refunded my money but they flatly refused ... |
M&T Bank Bank account or service account opening, closing, or management April 8, 2015 - I intended to sign up for a bank account with M & T Bank and all online materials indicated that all I needed to do was make a deposit from my debit card from another account. Once I did this, I was informed that they needed much more information. I asked to be refunded the money. They refused and replied that they could not release the funds without account verification. I replied that I did not want an account and they had no trouble taking my money therefore it should not be any trouble to return it to the card from which it was deposited. They will not give me my money back and are not ass... |
M&T Bank Bank account or service making/receiving payments, sending money April 3, 2015 - A EFT was taken out of my M and T bank account in the amount of - on - -, 2015 by - - -. I called the bank on -/-/15 to have the payment deauthorized. I was refused and told M and T that I could ONLY file a dispute. I filed a dispute. I was denied. I called - - - and they spoke to the bank after speaking to - supervisors I was turned away again. I was advised that I had up to - days to deauthorize any payment. ... |
M&T Bank Bank account or service problems caused by my funds being low March 30, 2015 - I had a checking account with M and T bank. I had an overdraft line of credit with them as well, just to be used if my account was overdrawn. I had this for several years with $0.00 in fees and a low APR - since it would be a charge of $10.00 or less and paid off at the end of the month kind of thing. After the -/-/- subprime credit crisis, the terms on the account change. I learned quickly that there was an exorbitant fee ( $40.00 ) and 27 % APR on the card, compounded what seemed to be daily because I could n't even pay off the balance without more interest showing up. I moved my ... |
M&T Bank Bank account or service deposits and withdrawals March 19, 2015 - I opened an account with M & T bank online on -/-/15 and immediately funded it with an automated transfer of $500.00. A little over a week later I got a letter requesting that I fax in a copy of my DL, Social, and utility bill for address verification which I did on -/-/15. Fast forward to today, -/-/15 and I have not heard anything back so I called M & T bank to find out the status and I was told that they still have not reviewed it and my $500.00 was on hold. I demanded that my account get shut down and my $500.00 returned but I was told that could not happen until th... |