M&T Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

M&T Bank Bank account or service department,

Checking account Account opening, closing, or management New Jersey

I received a promotional mailer from M & T Bank stating that if I opened an EZChoice Checking Account with a minimum monthly direct deposit of at least $100.00, I would receive a $150.00 bonus within 90 days of account opening. I opened my account on -/-/2015 with a $100.00 initial deposit and subsequent $50.00 weekly direct deposits. 90 days came and went with no $150.00 bonus. I reached out to the - ( Delaware ) - to speak with - -, who originally opened my account. She claims I am not entitled to the bonus, because it had to be $100.00 weekly direct deposits. When I opened the account in -/-/-, I told - - I was going to make $50.00 weekly direct deposits. She said nothing to the contrary. This is false advertising, plain and simple.

M&T Bank customer in New Jersey
Oct 08, 2015

* Source: CFPB Complaint Database

M&T Bank response to complaint:
Closed with explanation

Consumer disputes how M&T Bank handled their complaint

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