M&T Bank Bank account or service department,
Checking account Problems caused by my funds being low New York
I recently received a letter with a refund check from M & T bank. It said On - -, -, the Consumer Financial protection bureau published an order related to certain M & T free checking and totally free checking account open between -/-/- and -/-/-. '' And based on the order, I was eligible for a refund of $56.00. But $41.00 has been applied against the overdrawn balance currently outstanding on the account. BTW, this account was closed in -/-/- and I was n't aware of overdraft status. Based on a phone call with a bank representative, this overdraft status was resulted by the charges that the bank was order to refund me ( there was $14.00 charged four times ) and the account was n't closed properly. I feel that it is unfair that they charged me with unfair charges to begin with, then took the refund away from me due to the overdraft charges resulted by these charges. I called them and they deny any of their wrongdoing.
M&T Bank customer in New York
Jul 15, 2015
* Source: CFPB Complaint Database
M&T Bank response to complaint:
Closed with explanation
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