M&T Bank Bank Account Or Service Complaint

M&T Bank Bank account or service department,

Checking account Deposits and withdrawals Maine

I was a customer of M and T bank for several years. Until recently, I had no complaints. However, I noticed this past month that I was charged a - monthly fee for a service I thought was free. I checked my account and saw that this amount had been taken from my account for the past few years. When I called customer service, the woman was kind enough to inform me that my account required that I have direct deposit or - dollars to avoid this fee. When I first signed up for M and T, I was told this account was free, and it was, considering that at the time I had my check direct deposited into my account. However, this money has been taken from my account since I left that job which was in - of -. I asked my customer service person if I could end this, she said yes, and that all I


I have paid - for a service that was never used and never requested. What 's more, upon investigation, I found that in -, M and T was fined - dollars for just this infraction, and paid - - dollars in refunds to over - customers complaining of this same issue. When I called M and T to ask for this money to be refunded to me, they said that this would not be done. They said that the above infraction did not cover my type of account, which she said was never advertised incorrectly. I have, however, paid nearly - dollars for a service I never received or requested.