M&T Bank Bank Account Or Service Complaint

M&T Bank Bank account or service department,

Checking account Account opening, closing, or management Pennsylvania

Ref : CFPB Consumer Complaint ID # -. I have been a customer of M & T Bank ( and Wilmington Trust which it took over ) since -. M & T Bank insists it needs additional information from me such as my drivers license number and my occupation in order to comply with -, and - regulations. However, all public information I can find says that is not the case. All indications from the government is that the - only applies to new customers ( after - ).


Note : I have attached the letter I have received as a result of you sending them my first claim. But as you can see the letter is just a restatement of their claim that they are required to collect this information but does not address all of the links from government sources that say they do not. They state that - regulations require that but yet another link - # - directly refutes it. So if the CFPB just sends my complaint again to M & T Bank it is not clear to me how I am going to get anything more than just another similar letter that just claims they have the right to collect information with vague reference to rules that they claim say they do without providing clear enough references ( links ) that I can look-up and validate their claims or something that shows that the multiple references I have consistently provided are in fact outdated and incorrect.