M&T Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

M&T Bank Bank account or service department,

Checking account Deposits and withdrawals Delaware

I went to the ATM on - the - and deposited - checks - for - and - for - which brought my balance to over -. I pulled my account up on line the next day Monday the -, and my statement was showing my Balance as - and my available balance as -. My deposits were pending and so were my debits. - Monday night they put all my debits through including a check for - at -. Then at - they released my entire deposit. According to the person I spoke to at the bank ... they put the withdraws through first at midnight, but do n't put the deposit in until the am. They claim it was - different days. Therefore purposely over drafting my account, and charging me -. But yet if you pull my statement you will see no where, where I was in the negative. I called the bank to ask that they waive the - they refused. They also did this back in -. I had a direct debit come out of my bank at - -, and at - in the morning I had a direct deposit come through my bank. They said I did not have enough money on the - Knowing that I had a direct deposit coming through in the am ... something needs to be done about this how can you overdraft knowing there is a deposit coming through hours later. I think this is very confusing the way they are doing business, and they purposely do business to confuse the consumer.

M&T Bank customer in Delaware
Dec 23, 2015

* Source: CFPB Complaint Database

M&T Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3M&T BankComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201512/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3M&T BankDeposits and withdrawals7.0%69.8%14.0%4.1%4.1%0.6%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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