M&T Bank Bank Account Or Service Complaint

M&T Bank Bank account or service department,

Checking account Deposits and withdrawals Oregon

I opened an account with M & T bank online on -/-/15 and immediately funded it with an automated transfer of $500.00. A little over a week later I got a letter requesting that I fax in a copy of my DL, Social, and utility bill for address verification which I did on -/-/15. Fast forward to today, -/-/15 and I have not heard anything back so I called M & T bank to find out the status and I was told that they still have not reviewed it and my $500.00 was on hold. I demanded that my account get shut down and my $500.00 returned but I was told that could not happen until they reviewed my information that was faxed and released the hold on my account. I asked how long that would take and I was told it would take as long as they want, which would render my $500.00 hostage until they got around to figuring stuff out.