M&T Bank Bank Account Or Service Complaint

M&T Bank Bank account or service department,

Checking account Problems caused by my funds being low Georgia

I no longer use my M & T account. I accidentally selected it to pay a bill online and it became overdrawn. M & T did not notify me via email, despite the fact that that has been their standard practice for fraud notifications and updated statement notifications. They deliberately chose not to use that standard form of communication to collect excessive overdraft fees. The bill was due -/-/15 the last time I had checked on the M & T account had been -, and they are showing the bill in question coming out of the account on the -, which is not correct or was outside business hours. I only found out about the overdraft because I could not see where the bill came out of my main bank account on the -. I immediately scheduled a transfer of funds from my main bank account and called M & T they told me that since I was a good customer they would waive the overdraft fees. Despite this conversation which occurred on the -, I was hit with a 5 day extended overdraft fee. I believe that M & T 's deliberate choice to not contact me via email when the overdraft occurred as well as charging me a 5 day overdraft the same day they told me they would waive the overdraft fees amounts to a UDAAP violation for deceptive practices. I would like the 5 day overdraft fee to be waived and for this account to be closed immediately.