Review and analysis of over 49 Checking Account complaints against Empowerment Ventures, LLC
Empowerment Ventures, LLC consumers have reported over 49 official complaints related to Checking account. Out of the 49 consumer complaints against Empowerment Ventures, LLC, 4% were disputed by the consumer (i.e. the consumer was not happy with how Empowerment Ventures, LLC responded to their complaint) and 96% were processed in a timely manner. 0% of consumer complaints against Empowerment Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Empowerment Ventures, LLC Bank account or service deposits and withdrawals December 24, 2016 - Untimely direct deposit. Received pay statement - -. - was - -. Have called many times. No getting answers. Payroll deposit still has not posted. My job has sent a test payment and checked the numbers twice. Falling behind on bills, coming in Dept and other prproblems such as rent and -. Would like to no what legal actions can I take n the state od Florida.... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals July 29, 2016 - Yesterday, - - i received my direct deposit at - - and tried to access the funds at - - and could not. When i called the customer service phone number i was on hold for over an hour. The agent told me that there was a problem with the direct deposit file and that all funds were reversed and would be re-deposited in about 1-2 hours. Today, - - as of - -, i still do not have my direct deposit funds and today is the actually payday. I called customer service again and they say they are working on the issue and i would receive a text once the funds become available.... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card July 15, 2016 - I made a purchased using my rushcard debit card on - yesterday -/-/2016 for the amount of $500.00 which was canceled the same day. - assured me and also provided proof that my transaction was canceled and I was not charged. I received a txt alert from Rush card that the amount has been withdrawn. When I called Rushcard customer service & also spoke to a supervisor they have my $ on hold and waiting on authorization from the bank. I have been given the run around and each agent says a different story. I have provided Rushcard with the email that was sent to me by - stating that the... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals July 7, 2016 - on - - 2016 rush card deposit my ssi money would not let me access my money for 10 hours I have proof of it on - - 2016 rush card deposit my ssi money would not let me access it for 3 hours I called corporate office woman said deal with it... |
Empowerment Ventures, LLC Bank account or service account opening, closing, or management May 20, 2016 - I reported my card lost/stolen on the night of - - 2016, at the time I wanted to expedite my replacement card, I was told that i would have to wait I would have to wait til Monday. Monday morning I call and I am told the hold is still on my account. Tuesday - -, I call with the same request, this time they tell me the card was sent. I asked how this was possible, they had no answer for that question. I asked for time of delivery and they said -10 business days, so I tell them i have financial obligations I need to take care of, so we setup another replacement card to be expedite... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals March 23, 2016 - after filing a complaint with - I have noticed I am not able to get into my account and I have noticed just before this happened that rush card has been taking - out of my account on a daily basic saying its for - i have not used rushcard for such transaction and they have been taking over - out of my account and wont refund it i sent in all doc saying its not me and copies of all info they wanted after 90 days rushcards closed the case and kept my money and now after trying to get to my account they have blocked me from it my social secuirty money goes there and after social secui... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals February 6, 2016 - I transferred money from my Rushcard Prepaid Visa card on - -, 2015, to my - checking account. It was an amount of $370.00. The money is shown on my - account as a credit and the balance showed that. On - -, 2015, $370.00 was debited from my - account back to my Rushcard account, and my Rushcard was unlinked from my - account, bringing my account to a negative balance. That money should have gone back to my Rushcard, but it did n't. I also found out that the transfer out of my Rushcard account into my - account did n't show up on my Rushcard. I called -, and t... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals January 29, 2016 - I use Rushcard services for my military - deposit, my money goes in on the - and I try to pay may bills but the card is decline. The card I 'm using expiration date is -. So I call customer service and they say the card no longer works because the new card they sent out came back to them for the wrong address. I tried to explain to them that my card is good til the end of the month but the service rep told me that 's how their system works. Even though I have to accounts with them I still can not touch my money. Now the rep tells me to verify my address so I did, the rep then says the... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals January 18, 2016 - There was a debit or - debuted from my rush card on -/-/2016 and I did not authorize such a transaction - -. - - ... |
Empowerment Ventures, LLC Bank account or service making/receiving payments, sending money January 13, 2016 - on - - - I called rushcard to say my card was lost or stolen they told me the account card was going to be deactivated so i put in dispute and nothing seems to happen on - - and they told me nothing was filed and nothing was on hold the card was still opened and was able to be used so I went online myself and cancaled the card on - the - there was still large charges coming in from facebook on my account and the rush card did nothing to help me when i said to them i was going to call the police and file a complaint agaisnt them they di open a dispute and told me they were ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card November 20, 2015 - On - - I had $130.00 on my account ending in -. I have - rush cards ending in - and -. I was un able to access the amount on the card ending in - so I initiated a transfer which did work to card - in the hope that the other card would work. It did not work so I transferred the money back to card - and I did this twice again between dates - and -. Rush sent me documentation regarding that transfer. I also attempted withdraw the money at an atm on - and that did not work. A few days later I received documentation regarding the transfer and a notation that th... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals November 20, 2015 - I have a direct deposit account the Rush Card. On - -, 2015 i had a deposit into my account of $1200.00. I am missing $300.00 out of my account. I deducted my transactions that were listed on my statement just to make sure, and i came up $300.00 short. Now I am locked out of my account altogether and they are making it hard for me to receive my money. The bank that Rush card uses is - - -, Ohio - ... |
Empowerment Ventures, LLC Bank account or service making/receiving payments, sending money November 3, 2015 - I am having an issue with Rush Card debit every so often my card is being deducted from without my consent, when I call to have the issue cleared I 'm being put on hold for - min without any resolve iv'e had enough please help. ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals November 2, 2015 - During the Rushcard glitch, I was without access to my funds for a week or more. I could not pay my bills on time which lead to me having to pay late fees. I could not withdraw money to eat, put gas in my car, pay a loan off, any many other things I needed to do. This ordeal caused a lot of hardship for me. ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 31, 2015 - I 've been a cardholder since 2008 I have - rushcards for different financial reasons due to past history of Identity theft. But now when it comes to me trying to use my card it has been and still is the worst nightmare ever. I normally have $50.00 come or of my acct to put in my - savings acct just to feel like I 'm apart of a bank, because rushcard is not accepted at most places ( prepaid ) and to now have to rely on this money to halfway get me by. I 've never experienced this yet with my card. I 've called numerous of occasions no response or i get placed on hold unknowingly if i d... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 30, 2015 - RushCard sent out a message that they were updating their systems 2 weeks ago. I am currently unemployed and have to count on my unemployment to pay bills and feed my family.. I have called from - -/-/15 and was hung up on - times ... I was told on my - call to go to the ATM for my online access is currently showing suspended and when I call to check my card it states : " Your card is not activated ''. I tried the ATM to no avail and called a - time and the rep. stated that there is nothing they can do for the 33 % of customers that can not access their money ... I think that... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 29, 2015 - Rush Card deducted $500.00 from account for bill pay, but has never delivered. I am allegedly one of many people having this issue. They stated last week that they would be returning funds within 2-3 days, but nothing thus far. View of current statement shows a decrease of $500.00 in the balance with no explanation. Calls and emails not being answered. ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 29, 2015 - RushCard is full of it never again im going through the same thing again ive been on hold for over an hour waiting on a superviser to answer a question concerning my money, because the customer service person said the computors are down, they must think im stupid, if you cant get into the computer how jhowbin the - the supervisor gon na get into the computer, im still on hold, this is the last tim this is gon na happen l just sent my employer my new direct deposit info which ive had the account all thr time. Why did you have to change banks? For whatever reason it was to benefit you and not... |
Empowerment Ventures, LLC Bank account or service problems caused by my funds being low October 28, 2015 - I have money missing out of m RUSHCARD ACCOUNT. THIS HAS BEEN GOING ON SINCE THE - OF -. I AM MISSING $300.00 FROM MY ACCOUNT. TRANSACTIONS HAVE COMEPLETELY DISSAPPREARED. I HAVE BEEN TRYING TO CALL AND AM DISCONNECTED ON EVERY CALL. I AM GOING TO - - SATURDAY AND NEED MY MONEY ASAP. ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 27, 2015 - I had a direct deposit on -/-/2015 in the amount of $280.00 and could n't access my money from Rushcard. They said they are having problems due to the update on -/-/015 and they are working hard on this issue. I have spoken to them everyday since this time and nothing has been resolved. They have no answers and I ca n't get my money out because it is saying $0.00 balance ; even though I had a deposit on -/-/2015. I am very upset and bills are due. ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 27, 2015 - The Rush Card has been with holding money from my account, which I have been unable to pay bills, get to work, move in to a new home, and feed my family I was suppose to recieve my direct deposit and it is promise to me that it will be there two days befor my pay check, this happen during the end of the month when I have to pay rent. They keep telling me that they can not give me a time frame on how long it will take but keep guarenteeing me the money is safe but mean while my car insurance was just cancelled - 2015 and the bill collector will not take an excuse I have suffered severaly fro... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 26, 2015 - My rush card was inactive for seven days.. I was expecting my pay check on Wednesday - - and did n't gain access to my funds until - - I called numerous times only to be hung up on. Whenever i did get someone on the line, they ran the same script saying they will call me back with information as it becomes available to them. I will no longer be banking with rush. They caused my light bill check to bounce ... ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 26, 2015 - RUSHCARD not able to receive deposits and no access to money ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 24, 2015 - I bank with Rushcard! I have yet to receive my direct deposit from -/-/2015! Its supposedly due to a glitch in the system due to a glitch! I need my money I worked hard for! My bills are yet to be paid! I ca n't keep putting them off till Rushcard decides to give me my money! Please help! ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 23, 2015 - I am one of the many affected by the RushCard fiasco. Today is the -/-/2015. My card is still being declined. I spent - hrs on hold today. I have received txt saying my funds are on my old expired card. ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 23, 2015 - Rushcard took my money didnt allow me access to the internet or funds. I called ay least - times anf could not get thru. When i did i was lied to repeatedly saying it was gon na be fixed soon. The stress has been undeniable ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 23, 2015 - My bank is Rush Card, as many of you know, Rush Card has experienced many issued these past two weeks, its been extreemly difficult to manage money in my account, i attempted to pay all of my bills not knowing that they may be returned, i just bought a new car and had to pay my car note and then find out i can not accesss my account! what a great way to start off with payments, i have direct deposit set up with a new bank and hopefully my job can expedite this so that everything gets taken care of before next pay day, i feel so bad for the - people who like me cant get into their accounts, ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 23, 2015 - I normally have my pay check deposited onto my rushcard every two weeks. This week when I checked the money had been loaded onto a card that i havent used in years. When I contacted customer service i was told there system is down and they were working on this. I have called 4 or 5 times. I have been hung up on and put on hold.Today i was on hold for 2 hours. I have no access to my paycheck at all. I feel this problem should have been resolved over a week ago. They have no plans on reimbursing me for late charges I 'm going to recieve for payments I am unable to make. I just want my money. ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 23, 2015 - As of -/-/- I have been dealing with the Rush Card issues, as of -/-/- I applied for a replacement card to be express deliver that was suppose to come to me on -/-/-, which I still do n't have as of -/-/-. Keep in mind they charged my account a - fee for express service. Every time I call no one helps me, hang up on me or leave me on hold for hour. I need help ... |
Empowerment Ventures, LLC Bank account or service problems caused by my funds being low October 23, 2015 - Ive had my rush card since -. The company decided to do a massive update on Monday - advising we would not have access to our accounts until -. then put out another notice saying our accounts will not accessed until noon that day, luckily they stayed true to their word and I was able to access my money and get to make it home that night. moving on as the days went on I noticed a lot of pending items on my transaction history and I was missing over - and not able to pay my car payment or car insurance or light bill. ive tried to contact the company via phone and through twitter with... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 23, 2015 - My complaint is against Rushcard, my funds were held up for 6 days because of there system updates. When I did n't get my deposit on - as I normally would get 2 days earlier than my pay day -, I started placing calls to them, then was told would get funds on the original pay day due to system upgrade which would have been - still no funds on that day I kept calling and holding for over - minutes each time to be told they can ' provide me my account information because the systemwas n't work, I placed several calls a day to the company between -, i finally spoke with a lady on -... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 22, 2015 - Hello, my name is - - my phone number is - and email address is --. First I would like to state that I have been a member with rushcard - -/-/-. On Monday - - they did a system update. i guess while updating there system a glitch happened. The glitch has left a lot of people unable to access there funds. i have not been able to access, y money sense the day of the update. i have not been able to put put gas in my car, pay for my child 's day care, get food and a number of other things. the most disappointing thing about it, when you call to speak with someone ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 22, 2015 - I am a new customer at rush card and i cant access my direct deposit. I called and I got through nd was told my money was on the card and when I went to the ATM I could not access my funds. I called back and was told when the system come back up I can get my money but it has been 10 days since the system went down. I have still no been able to get my money. ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 21, 2015 - Do to rushcard my bills are being late and im being charge late fees my card is being declined.money is taking out of my account that was not suppose to. ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 21, 2015 - Rush card did an update on their system and somehow my money magically disappeared. My balance was -. I pumped - in gas and my balance went down to -. ( -- ). I quickly withdrew the remaining balance. Last week one of my jobs deposited me a check of - and my - job a check of -. I still have n't received either deposit. I have bills and kids and even if I did n't its my money and I need it. ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 21, 2015 - I'am complaining about this rushcard problems I need my money, lost my apartment and card because I ca n't access my account for a whole week I'am - sick of this mess ... |
Empowerment Ventures, LLC Bank account or service using a debit or atm card October 20, 2015 - I am showing a $0.00 balance on my card Rushcard. I have a transaction which is not mine, for $53.00 and although it 's not a lot, it was my phone and grocery money to the end of the month. I have a dispute number from Rush that was automated and here is that information. This is an automatic acknowledgement to let you know that we have received your inquiry. Your ticket code is -. Please use this code in any further communication. If your inquiry is related to specific account information or transactional information please reply with the following authentication information if it wa... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 20, 2015 - I am a card holder for " RUSHCARD '' and for 10 days i have not been able to access my account due to a programming switch glitch within the company. Not only myself but - of other card holders are suffering due to this situation. We all have payroll checks Goverment checks posting to that card. the bank that Rushcard is affiliated with is -. Now my - payroll check will be deposited on my Rushcard account tomorrow and i still can not access. This has been going on since -/-/-. As it stands i can not pay my bills all services are on final notice and can not pay rent so my housing... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 20, 2015 - rush card, stated that there was computer maintance on -/-/2015. I was unable to withdraw any money from -/-/2015 untill now -/-/2015, and i still can not with draw any money, or even speak to any one at the - - -, customer service number, the web site constantly goes down, and the only way to get any information is to -, i don not tweet, i have to go on the - page of - and rush card to find infromation, but non is helpful. i have told throught face book that they are still woerking to get the problem solved, i also was told to send my social security number... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 20, 2015 - Rushcard has not released my money for a whole week ... im having hardships and need my money asap ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 19, 2015 - I am a Rushcard victim who has not been able to access my money for eight days. Rushcard did a system upgrade with a glitch in it causing thousands to be without their money. In my case they put my direct deposit on expired Rushcards instead of the new cards I have been using since - 2015. I have emailed, called just to be hung up on, spoken with different Customer Service Reps just to be told different things. When you call they act like they do n't know how to help you or they are just plain rude. People ca n't pay bills, ca n't feed their kids, ca n't make it to work, has lost jobs behin... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 19, 2015 - My name is - -, I have been using the - - Rush Card ( debt card ) for the last 18 months, I am - of the - that has not received my paycheck, I have had my bills cut off, and not they are talking about my car being late on payment with that, also my car insurance has lasped. I do n't know what else to do, my HR dept, ca n't give me my money because they ca n't get the money back into their account so they can send me a check back. I live from paycheck to paycheck, and there is no savings on my end, so what I get every two weeks, is all I have. Please help me, and the - othe... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 19, 2015 - I have n't received my direct deposit which goes to my rushcard and their bank is -. I was supposed to receive my funds - - and did not. I been calling, emailed them also called -. They updated their online n you can not get on line with them nor have they added my funds n you can not ever speak to a person. This is rough n very hard I have bills n Ned groceries and personal products and I need my money. I called my payroll personnel n its rushcard that got our funds who knows how many people they ripping off and hurted financially. I want my money and need my money ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 18, 2015 - Tuesday is the day I get paid early. But Thursday is my original pay date. It 's now Saturday - - 2015 and my account balance is still -. I have no money to feed my family no gas to get to work nothing. This has become a problem and now my bills are due and I have no resources to turn to. I have the only income in my household and my family relays on my money. Rush card has made this time very hard and I need help. ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 14, 2015 - Rush card sent text messages telling all customers to withdraw what ever cash they needed from there account on Sunday because they where upgrading the system and it would be down Monday from -- now its. Wed and everyone cash is tied up no balance shown and even if it does you ca n't spend it ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 14, 2015 - I am long time customer of rushcard and recently they updated and changed their technology and now im not able to access any of my money no deposits are showing up and im not able to contact anyone working for this company I think they are stealing everyones money and trying to get away with it ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 14, 2015 - - - co founder of Rush card has been security has been breached. ... .I have not had access to my bank account for 3 days and my debit card is not deactivate and I ca n't get anyone on their phone. ... on hold for hours ... ..look at rush card - and - to see - of angry customers ... .... ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 14, 2015 - I bank with Rushcard prepaid services and on Monday they went through a system update which left me with not being able to use my car for - - - hours while the update was taking place now the update is over and I still can not access my account I can not get in contact with anybody and customer service all my money is in my bank account I can transfer funds I ca n't deduct my money from the atm I 'm not able to do anything my direct deposit goes in tomorrow which is - - I need to pay my car payment and I need gas I need food on the table ... |
Empowerment Ventures, LLC Bank account or service deposits and withdrawals October 13, 2015 - On -/-/2015, Rushcard scheduled system maintenance that would not allow me to access my funds or making any transactions between - and -. At approximately - on -/-/2015, I was notified that the system updates were delayed but ATM transactions could be done. Since then I have not been able to access the funds in my account and have not received notification of the direct deposit I was supposed to receive today on -/-/2015. I have contacted customer service by phone at least 5 times. Two of those five times a representative told me that the issue would be resolved on t... |