BMO Harris Checking Account Complaints

Review and analysis of over 171 Checking Account complaints against BMO Harris

BMO Harris consumers have reported over 171 official complaints related to Checking account. Out of the 171 consumer complaints against BMO Harris, 23% were disputed by the consumer (i.e. the consumer was not happy with how BMO Harris responded to their complaint) and 99% were processed in a timely manner. 18% of consumer complaints against BMO Harris resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.

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New Checking Account Consumer Complaints


BMO Harris Bank account or service account opening, closing, or management

April 7, 2017 - During the third week of - I came across and advertisement by BMO Harris Bank to open a checking account, satisfy " 1 ) Open a new BMO Harris Everyday Checking ( R ), BMO Harris Select Checking ( R ) or BMO Harris Portfolio Checking ( R ) account between -/-/- and -/-/- in a BMO Harris Branch or by calling -. 2 ) Have at least two direct deposits of any combination of a paycheck, pension payment, Social Security payment, or other government benefits payment of $300.00 or more each electronically deposited into the account from an employer or outside agency within 90 days of o...

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BMO Harris Bank account or service using a debit or atm card

February 16, 2017 - Hi. I had five errant ATM transactions in - on -/-/17 The ATM machine cancelled the withdrawal transaction but posted it to my account as a withdrawal five times. BMO has only credited me for FOUR out of FIVE transactions, and TWO out of FIVE transaction fees. I am still waiting for the credit on one transaction of $130.00 and TWO additional $4.00 transaction fee and ONE additional $3.00 transaction fees. Please see attachments for original statement and the current credits. Obviously, I would like to get the final credit for the transaction and the fees....

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BMO Harris Bank account or service account opening, closing, or management

February 10, 2017 - I opened checking account and BMO Harris bank on -/-/2017 with deposit $100.00 and on this day I tried to make online bill to - credit card for the ammount of $95.00. Their website show me a message /in red/ that I can not make online bill payment now and I gave up from the idea to use that service. Suddenly and without my permission BMO Harris make a payment on -/-/2017 and on this day I did not have the money, I was charged NSF $35.00, I called to their customer service and the money were refunded. I was totaly surprised when I saw today that my account is negative, beca...

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BMO Harris Bank account or service account opening, closing, or management

February 3, 2017 - I recently opened an account with BMO Harris bank through the online platform. The process itself took about an hour and they asked for multiple different documents and information which I have never been asked for previously. Once I completed the online portion I received an email stating that all parties and the account must call in and speak to a representative or the account would be closed. Upon calling into the bank I was asked the same questions that I just finished filling out online. When my wife called and spoke with the representative they advised that the account was already opened...

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BMO Harris Bank account or service account opening, closing, or management

January 28, 2017 - Since -/-/- I have received a promotional offer of $200.00 to open a new checking account with BMO Harris Bank. It is now -/-/- and I have yet to receive my incentive for opening a new checking account. Every quarter I brought it up to the personal bankers and Branch Manager and I have not had a resolution. This bait and switch advertising tactic to encourage people to open a new checking account should be illegal. I have not talked to them in almost 4 months because it 's a waste of my time to try to collect something that will never appear. The branch location is - - - -...

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BMO Harris Bank account or service problems caused by my funds being low

January 24, 2017 - My wife and I are having a lot of problems with BMO/Harris. We 're now seeing the same check going through twice and SOMEHOW the check seems to land in an area where I was short - SO & lt ; I will be charged - NSF fees for the same CHECK! Now, I got one of them reversed, and YESTERDAY I went there to talk with the bank manager in -, WI and I know that she could see that it was going to be charged another NSF fee and she did n't say anything about it. I ca n't trust them, by the end of this month, I plan on taking all of my monies out and transferring it to another bank....

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BMO Harris Bank account or service account opening, closing, or management

December 26, 2016 - Signed up for BMO Harris checking account on -/-/16 with $200.00 signup bonus. I 've met the terms of the bonus and have contacted BMO with the promocode ( - ) I had used to signup for the account. Another month has passed with no resolution. It has been over 120 days now since I opened the account. I 'd like to bring this to closure....

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BMO Harris Bank account or service account opening, closing, or management

December 14, 2016 - BMO Harris bank sent an offer to my house ... open an account with $10000.00 for 90 days and receive $200.00 bonus. I opened an account in -. I went to cash out the acct a little over 90 days later and was told payment would be made 120 days after opening the account. I think 90 days MEANS 90 days NOT 120....

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BMO Harris Bank account or service using a debit or atm card

December 7, 2016 - I filed a dispute for an unauthorized charge to my debit card. I also filed a police report for theft relating to the same matter. The BMO Harris - failed to obtain the police report number, - contact information, contact information for the local police office, etc., to investigate, and did not contact the authorities at any time. Instead, I received a letter from BMO Harris stating that my claim was denied, and closed. In short, I used my debit card at a - gas station located in -, IL. I inserted my card at the pump, and proceeded to pump - gallons of gas into my portable ga...

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BMO Harris Bank account or service making/receiving payments, sending money

November 1, 2016 - I have a personal checking account and an auto loan through BMO Harris bank. I have an automatic debit set up for the - of each month for the amount of - to pay my auto loan. On -/-/2016 at - - - was taken out of my personal checking account without my knowledge or consent. ( - was pending ) Upon realizing this, I immediately contacted BMO. On my first phone call, the customer service representative informed me that it was a transfer to my auto loan, when I asked why the amount was significantly higher than it 's supposed to be she said " I do not know, let me look into...

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BMO Harris Bank account or service account opening, closing, or management

October 24, 2016 - I opened a checking account with BMO Harris Bank, which came with a $200.00 bonus offer to be paid within approximately 120 days of account opening. It has been over 120 days since I opened my account, and I have fulfilled all the terms of the offer, but have not yet received my bonus. I contacted customer service, and they said that they were unable to see the status of the bonus, but that their marketing team was running 2-3 weeks behind schedule. However, it has already been more than 3 weeks since my account was open for 120 days, so even according to their delayed time frame, I should h...

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BMO Harris Bank account or service account opening, closing, or management

October 13, 2016 - I opened a checking account with BMO Harris bank on -/-/-. I opened this account in the - -, MN branch location. I brought with me a coupon for a promotion to open the account. The coupon and the bonus terms and conditions are attached to this file. The terms are that I will receive a $200.00 bonus for opening a new account and setting up a recurring direct deposit of $300.00 or more. The terms say that the bonus will be credited within 120 days. I contacted BMO Harris Bank and asked why my bonus was not credited. Initially, I was told it would be credited to my account within 1...

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BMO Harris Bank account or service account opening, closing, or management

September 20, 2016 - Greetings! I am a member of - - -, that is to say, I have a savings account with them. I am satisfied with this product so I went in to open a checking account. I was given an " Adverse Action Form ''. They could not allow me to open a checking account. They use a reporting agency who discovered that I owe money to a bank called BMO Harris. I 'm quite certain that I have never done any business with this bank. So I gave them a call. The clerk I spoke with asked for my name and SSN, which I provided to her. She said that her records indicate that my SSN reveals a debt owed to them. How...

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BMO Harris Bank account or service deposits and withdrawals

August 31, 2016 - BMO Harris issued me a new chip debit card to replace my old chip debit card as part of a rollout. When I called to activate the new card, I was told by the representative I could destroy my old card. After destroying my old card, the representative stated for some reason a pin was not attached to my new card and they would have to mail one out. This was on Friday, - - at - am. I was guarantee by the manager I spoke with that it would be in Friday 's mail and I should receive it in 2-3 business days. I was informed without the pin, my card would not be useable but if I wanted to go to...

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BMO Harris Bank account or service deposits and withdrawals

August 16, 2016 - A $1700.00 check from a different bank 's account was debited from my account. They have the same routing # and account number....

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BMO Harris Bank account or service account opening, closing, or management

August 6, 2016 - - Behavior by BMO Harris Bank I called BMO Harris bank to inquire about the requirement for opening a new checking account. During the call I mentioned that I was a - and not a citizen and the BMO Harris agent said they do not open account for people who are not US citizens. When I said that their requirements online did not say so, he said they can add their own requirements and why do I need to open an account with them anyways? Later I checked online again and on finding no such requirement on their website, did an application online. I have to say that I regret that decision. Not o...

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BMO Harris Bank account or service account opening, closing, or management

July 20, 2016 - I opened the Everyday Checking with BMO Harris over the phone in - 2016. The promotional code that I used for the $250.00 checking bonus was n't expired until - - which was after when my account was established. This code was confirmed originally by the phone agent, and the bank should have kept the recording of this phone call as proof of my claim. Moreover, I also have email proof of this promotion sent by the bank so there is no denying from the bank for refusing to honor it. The worst thing was with their customer service which seemed to have mostly been trained to tell all cust...

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BMO Harris Bank account or service account opening, closing, or management

May 20, 2016 - I applied a checking account with BMO Harris on - with a promotion code. The promotion said that I can get $200.00 bonus if my account receives direct deposit over $300.00. I opened the account at a branch and also showed the promotion letter ( code included ) to the banker. Every month there are - direct deposits going to that checking account from my employer. But until today -/-/2016, I have n't received the bonus. I called BMO customer. The representative asked for the promotion code when I opened the account. Well I do n't have it since I threw it a few months ago. I do n'...

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BMO Harris Bank account or service problems caused by my funds being low

May 13, 2016 - BMO Harris has charged my checking account an overdraft fee after the account was in the positive status. BMO does not have an alert system when accounts are overdrawn and I have overdraft protection. When the account is not funded transaction are not suppose to go through, they allowed the transaction to post to my account. Once I became aware of the negative account status I transferred funds into the account. BMO Harris sent me an email today stating I have an overdraft fee after I already brought the account back to a positive status. ...

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BMO Harris Bank account or service account opening, closing, or management

April 18, 2016 - BMO Harris advertises that " Open a BMO Harris checking account ( BMO Harris Select Checking and BMO Harris Portfolio Checking ) and receive a bonus of $200.00 when you set up a qualifying recurring direct deposit of at least $300.00. '' I have completed the requirement many months ago and they have refused to pay the bonus. The reason was " Your account had only - direct deposit of a Social Security payment ; it was not recurring. All other credits to your account were internet transfers from -. '' I apologize for having thought that recurring deposits from my military account would...

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BMO Harris Bank account or service account opening, closing, or management

April 14, 2016 - BMO Harris advertises that " Open a BMO Harris checking account ( BMO Harris Select Checking and BMO Harris Portfolio Checking ) and receive a bonus of $200.00 when you set up a qualifying recurring direct deposit of at least $300.00. '' I have completed the requirement many months ago and they have refused to pay the bonus. ...

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BMO Harris Bank account or service account opening, closing, or management

April 11, 2016 - I went to BMO Harris Bank located at - - -, -, KS - to open a checking account. When I received my first statement I noticed the bank opened a credit line without my consent. I asked the bank to close the line of credit and so they mailed me a form to sign giving them consent to close the credit line. I brought the paperwork into the branch on -/-/2016 and was assured the line of credit would be closed. On -/-/2016 I noticed the line of credit was still open. I spoke to the branch manager and he told me the banker handling my account must be busy and he 'd talk to he...

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BMO Harris Bank account or service making/receiving payments, sending money

January 25, 2016 - We had a - - walk away from us in the middle of a project. He asked for - checks from us. - in which I called - - to have cancelled - however they never cancelled the check and the fraudulant - walked away with twice the amount of money he should have taken us for. I provided a customer service rep with the check number and the amount which needed to be cancelled. To my surprise a check for $45.00 was cancelled instead of the check for $7500.00 ( check number - ). Since the following check to the fraudualnt - was also cashed, I am at a loss of $15000.00 instead...

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BMO Harris Bank account or service account opening, closing, or management

December 31, 2015 - I went to BMO Harris to open an account on -/-/2015. When I inquired about overdrafts, the personal banker - - was confusing the opt-in and opt-out terminology. He stated that opt-out meant my overdrafts would be paid. He said everyone was opted out automatically and they could change to opt-in and not pay overdrafts. I said, " Really at - they said opt-in meant paying overdrafts. '' I finally forced him to find me a copy of the account terms and conditions he was making me acknowledge receiving. He had no idea what I was requesting and tried to tell me the signature card page I...

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BMO Harris Bank account or service account opening, closing, or management

December 12, 2015 - On - -, 2015 i was emailed a BMO Harris checking account cash coupon for $200.00 to open a new checking account with promo code - ' and to deposit at least $100.00, set up direct deposits of $300.00 or more within 60 days of opening a checking account and to maintain such direct deposits it would deposit a $200.00 bonus into my account 120 days after my account became opened. On - -, 2015 BMO Harris Bank N.A . approved me and opened a checking account for me where i deposited $100.00. On - -, 2015, - -, 2015, - -, 2015, - -, 2015, & - -,...

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BMO Harris Bank account or service deposits and withdrawals

October 29, 2015 - On - - I went to my local bank and deposited a $350.00 check into the ATM and it gave me a receipt. The following day my card continued to decline transactions. I phone the bank several times about the missing deposit. I was told that I attempted to make a deposit, but nothing cleared. I was angry because no one from the bank called or emailed to say the was a error in my account and that it was not reconciled by end of day. I started a investigation and was told around - that the teller was watching my account and she saw what looked like a pending $350.00 transaction, so I went ...

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BMO Harris Bank account or service problems caused by my funds being low

September 28, 2015 - I had a target debit card payment go through that overdrew my account $.00 - - - CENTS and they RETURNED the payment to - and slapped me with a $35.00 fee. I will also now get a $30.00 fee -. Their overdraft policy CLEARLY states if your account overdraws less than $5.00 there will not be a fee. Not only did I get the fee they returned the payment entirely. This is insanity! I am now paying $65.00 for a $0.00 mistake. ...

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BMO Harris Bank account or service account opening, closing, or management

September 3, 2015 - I want to create a situation to safely pass along my account to my daughter and nobody will comment on how to do it. They say I need 3rd party legal advice and 3rd party legal advice only knows so much. I want to know risk and terms regarding the ending of my account when I pass away and nobody answers those simple questions. I want to know if a debt holder could find out about my giving my account to my daughter who has unpaid debts, but nobody will answer that simple question as to what the bank will show in any availability to debt holders. I am widow of retired - - ...

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BMO Harris Bank account or service using a debit or atm card

August 12, 2015 - I called on -/-/15 at approximately - and spoke with Branch Manager - - and explained to her my concerns about my account being debited 7 days after a purchase. I explained to her that I had been into my local branch BMO - - and my issues are still unresolved, she stated that she would look into this and call be right back she never returned my phone until after I called her back almost 24 hours later ( what about to Customer Service and Integrity ) After speaking with her on the next day I was informed that BMO Harris system indicated that my actual physical card was swip...

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BMO Harris Bank account or service deposits and withdrawals

August 11, 2015 - It 's been told to me as I understand it that - - Institutions are requiredfor consumer concerns that within institution must be posted acknowledgement and/orrecognition of Office of Consumer Currency [ OCC ] and/or provide contact # Consumer Compliance Division ... nor FCPB ... .neither of which is provided. When asked for in - -, - - Senior Premier Banker, Vice President, Regional expressed no such ideaof any such agency that I was describing but offering outlandish excuses about myconcerns. ...

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BMO Harris Bank account or service deposits and withdrawals

August 7, 2015 - I contracted with - - Movers for services that were never performed.. Regardless of the performance, the contract drafted by vantage .... '' ..authorizethe above named business to charge credit card indicated in thisauthorization form according to the terms outlined above. . The contractCLEARLY STATES .... '' ... - - authorize - Auto Movers.. '' This contract is clear and even was also provided to me by the recklessaction of my bank BMO Harris which this dispute is with. I under nocircumstances do I nor did I authorized to release via my account with BMOHarris any amount of fund...

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BMO Harris Bank account or service using a debit or atm card

August 5, 2015 - My debit card was charged without authorization from - - - in -, NM. I submitted a fraud dispute with BMO Harris bank and received a provisional credit for a partial amount. The provisional credit was then reversed from my account with no warning or proof from the merchant that fraudulently charged my card in the first place for the amount of $1100.00. ...

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BMO Harris Bank account or service using a debit or atm card

June 29, 2015 - Back in - I stayed with the - Hotel in -, Az for - nights. - of the nights was paid for with my debit card and the other - nights I paid cash which was $340.00. I did not pay cash until I checked out of the hotel so my debit card was pending authorization for my stay. After waiting a few days for the money to go back on my debit card it was to my surprise that the hotel was still authorizing my debit card after I was no longer staying there. I realized this when I had tried to make an ATM cash withdraw and my debit card was declined. I immediately got online to see what was...

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