BMO Harris Bank Account Or Service Complaint

Checking account Account opening, closing, or management

BMO Harris Bank account or service department,

Checking account Account opening, closing, or management Arizona

Since -/-/- I have received a promotional offer of $200.00 to open a new checking account with BMO Harris Bank. It is now -/-/- and I have yet to receive my incentive for opening a new checking account. Every quarter I brought it up to the personal bankers and Branch Manager and I have not had a resolution. This bait and switch advertising tactic to encourage people to open a new checking account should be illegal. I have not talked to them in almost 4 months because it 's a waste of my time to try to collect something that will never appear. The branch location is - - - - -, AZ -. -. Customer Service says there are no notes on the account showing my request and I 've brought it up to them in 6 or 7 different instances.

BMO Harris customer in Arizona
Jan 28, 2017

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

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How BMO Harris handles Account opening, closing, or management complaints

Created with Highcharts 4.2.3BMO HarrisComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201312/20133/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201512/20152/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20174/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BMO HarrisAccount opening, closing, or management0.8%78.6%13.5%4.0%0.8%1.6%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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