BMO Harris Bank Account Or Service Complaint

Checking account Deposits and withdrawals

BMO Harris Bank account or service department,

Checking account Deposits and withdrawals Illinois

On - - I went to my local bank and deposited a $350.00 check into the ATM and it gave me a receipt. The following day my card continued to decline transactions. I phone the bank several times about the missing deposit. I was told that I attempted to make a deposit, but nothing cleared. I was angry because no one from the bank called or emailed to say the was a error in my account and that it was not reconciled by end of day. I started a investigation and was told around - that the teller was watching my account and she saw what looked like a pending $350.00 transaction, so I went home. This morning - -, the funds were still missing. I need my money now. They said they have to investigate in case there is fraud, meaning me I assume. The fact is, the ATM ate my check at my bank and I am sure I am on camera making this transaction. I want my money.

BMO Harris customer in Illinois
Oct 29, 2015

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

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