BMO Harris Bank Account Or Service Complaint

Checking account Account opening, closing, or management

BMO Harris Bank account or service department,

Checking account Account opening, closing, or management New Jersey

- Behavior by BMO Harris Bank I called BMO Harris bank to inquire about the requirement for opening a new checking account. During the call I mentioned that I was a - and not a citizen and the BMO Harris agent said they do not open account for people who are not US citizens. When I said that their requirements online did not say so, he said they can add their own requirements and why do I need to open an account with them anyways? Later I checked online again and on finding no such requirement on their website, did an application online. I have to say that I regret that decision. Not only they have - attitudes, they are the worst bank I have ever encountered and are set up to gouge customers on fees. I was told that I have 2 months to get set up and meet the requirements to avoid the monthly account maintenance fees. I met the requirements and by -/-/- had more than $1000.00 required to waive the monthly fee. But they went ahead and charged me the $12.00 fee on -/-/- anyway. When I called to inquire about that, they tried to bait me into opening a credit card with them. When I said no to that, they said there is nothing they can do about that. When I asked for a supervisor, they said there is no one available as they are all in meetings ( on a Sunday ) and someone will call me in 24 hours. No one called me in 24 hours, so I had to call them again and they again refused to do anything about the fees. I request that you put this complaint so that others can see how dishonest and corrupt their practices are.

BMO Harris customer in New Jersey
Aug 06, 2016

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BMO HarrisComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201312/20133/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201512/20152/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20174/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BMO HarrisAccount opening, closing, or management0.8%78.6%13.5%4.0%0.8%1.6%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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