BMO Harris Bank Account Or Service Complaint

Checking account Using a debit or ATM card

BMO Harris Bank account or service department,

Checking account Using a debit or ATM card Wisconsin

Hi. I had five errant ATM transactions in - on -/-/17 The ATM machine cancelled the withdrawal transaction but posted it to my account as a withdrawal five times. BMO has only credited me for FOUR out of FIVE transactions, and TWO out of FIVE transaction fees. I am still waiting for the credit on one transaction of $130.00 and TWO additional $4.00 transaction fee and ONE additional $3.00 transaction fees. Please see attachments for original statement and the current credits. Obviously, I would like to get the final credit for the transaction and the fees.

BMO Harris customer in Wisconsin
Feb 16, 2017

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3BMO HarrisComplaint HistoryComplaints6/20121/20132/20136/201312/20135/20148/20149/201410/201412/20142/20154/20155/20156/20158/201511/201612/20162/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BMO HarrisUsing a debit or ATM card81.8%18.2%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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