Review and analysis of over 25 Domestic (Us) Money Transfer complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 25 official complaints related to Domestic (US) money transfer. Out of the 25 consumer complaints against Wells Fargo & Company, 28% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 64% were processed in a timely manner. 4% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Wells Fargo & Company Money transfers fraud or scam April 7, 2017 - I transferred $650.00 using Wells Fargo Sure Pay to what turned out to be a fraudulent Wells Fargo account on -/-/2016. I reported it immediately to the Wells Fargo Fraud department. I also reported the incident in person at my local Wells Fargo Branch. I provided the results of my own research to Wells Fargo. As far as I can tell, there has been no investigation into the fraud. Wells Fargo seems to have dropped the case. In order to open a Wells Fargo account, the account holder must provide a Driver 's License or Social Security Number. The account was originated in the state of Colorado... |
Wells Fargo & Company Money transfers fraud or scam March 30, 2017 - My bookkeeper notified me to an unknown transfer from my WF to a - account I confirmed the $ - transfer was fraudulent I reported this to Wells Fargo but they denied my claim because of a transfer to the same unknown - account in 2013, for $10.00, which was obviously also fraudulent... |
Wells Fargo & Company Money transfers fraud or scam March 28, 2017 - I made a wire transfer on Saturday -/-/2017 for $40000.00 through my account at Wells Fargo bank to an account owned by - at - for the purchase of - cars. The transfer was done on Monday -/-/2017 because i initiated it on a weekend. After the wire transfer, i was suppose to get a shipping confirmation from -, but to my surprise - - - disappeared. Their phone were cut off, no email response nor text message response till date. After further investigation i found out they have done the same thing to so many people, a lot of people had lost so much money. I went to my b... |
Wells Fargo & Company Money transfers money was not available when promised March 20, 2017 - Earlier this month I made two transfers via Wells Fargo sure pay using the recipient 's email address ( - ). According the the recipient, he never got the money. I tried calling and send emails Wells Fargo claims department. But I did not get any clear answer. If the recipient never got the money - then where did it go? The following are the transaction details : Expand -/-/- TRANSFER TO - ON -/-/- REF # - $330.00 Expand -/-/- TRANSFER TO - ON -/-/- REF # - TA- ADVICE -/-/- $100.00... |
Wells Fargo & Company Money transfers fraud or scam March 19, 2017 - I purchased a rifle from -, an online store based in - Virginia and owned by -. I paid $1600.00 via Wells Fargo -, a wire service, to - on -/-/-. - is registered to - - - VA - -. I called or emailed every few weeks since I ordered it and was told it was on back order and would ship when it came in stock. To date, I have not received my order. When I checked on my order on -/-/-, I found out the website is down and the phone number is out of service. I paid using Wells Fargo - which is a wire transfer service. I have no way of requesting a refund ... |
Wells Fargo & Company Money transfers other service issues March 9, 2017 - On - I sent the money to incorrect account number via Wells Fargo to - bank.I registered my employee information ( name route number account number ) on direct pay registration.3 days later Wells Fargo verified the registration and I sent the money on -.A few days later I found that I missed - number ( employee account number is started with - and - digit ) and registered only - digit.I stopped by Wells Fargo and - so many times and report this matter. It is not solved until today.... |
Wells Fargo & Company Money transfers fraud or scam February 13, 2017 - I got a phone call last week, the caller claim they are Wells Fargo Fraud department and I have a suspicious check that may be withdraw from my checking account. I ask the caller about the check number and withdraw amount because I written a check to the termite service recently. The caller reject me the detail information and keep claim this is privacy information. Then I ask them to send me an email to verify the information but also got rejected and claim they do n't have my email or other contact information. In addition, they ask me the date that I open my checking account which trace bac... |
Wells Fargo & Company Money transfers wrong amount charged or received February 7, 2017 - I wired Wells Fargo a large sum of money to attempt to payoff a reverse mortgage on my father 's estate on -/-/-. My bank, - - - charged me the service fee of $30.00 and the money hit the Wells Fargo account on -/-/-. I left off the reference number of the reverse mortgage in the body of the wire so Wells Fargo did not initially accept it ( See case number complaint - ) and the money was wired back. I wired the money back to Wells Fargo and it was accepted. My complaint that I referenced in the dispute of the case number above is that when the funds were returne... |
Wells Fargo & Company Money transfers other transaction issues February 5, 2017 - I accidentally transferred money to the wrong person through Wells Fargo Surepay. I entered the wrong phone number. I made a claim with Wells Fargo and their policy is 7-10 business days to investigate the claims. They contacted the other financial institution and there were n't enough funds in the account to return the funds. They communicated to me that there was nothing else they could do. I have three concerns about this process. First, there should be a way to match up the phone number and name of the recipient for money transfers. They currently only match up the phone number. Second, We... |
Wells Fargo & Company Money transfers fraud or scam January 25, 2017 - Purchased a - - - from - - website - - - for $10000.00 and never received the vehicle. My sales manager was - - - -|- - I wire transferred the funds from my bank to a Well Fargo Account as per their instructions. When the transport company went to go pick-up the vehicle they advised the - had damaged never advised so they made a decision to refuse the vehicle. I requested a refund and - - declined and advised " ... I agree to take a vehicle that matches my criteria. '' I worked feverishly with - & another salesperson - - and secured a replaceme... |
Wells Fargo & Company Money transfers fraud or scam January 25, 2017 - During a real estate transaction, our law firm, our client, and the agent were hacked and fraudulent emails & domains were created. We were sent wiring instructions from " our client '' to wire proceeds. Proceeds were wired to a - - account that was set up and used for this scam.... |
Wells Fargo & Company Money transfers money was not available when promised January 19, 2017 - I used the Wells Fargo SurePay services to transfer money to my friend 's account using his phone number. I received the confirmation email and text message saying it was transferred to his account and received a text message as well. I sent - separate transactions to the same phone number in forms of $41.00, $500.00, and $2000.00. The money was taken from my account to transfer over. I waited a day or two to see if he got the money, and he said it never transferred. I checked his - - - account to see if it ever went through, and there 's no signs of the transfer. I checked h... |
Wells Fargo & Company Money transfers fraud or scam December 8, 2016 - Contacted a firm - - - ( seller ) whose email had unknowingly been hacked, to inquire about a product ( - ) for sale, unbeknownst to me ( buyer ) & seller, an intermediary was relaying email messages between buyer and seller. At the point the seller sent bank wire info, intermediary substituted the Email attachment with correct bank info with his own attachment with intermediary 's fraudulent bank account information. I issued recall request with my bank ( - - - - ) but the receiving bank ( Wells Fargo ) denied the request to return funds ( $8200.00 ) despite stating i... |
Wells Fargo & Company Money transfers other transaction issues December 2, 2016 - I have complained of false online transfer numerous times money missing from my account and after 3 plus more weeks they have done nothing... |
Wells Fargo & Company Money transfers incorrect/missing disclosures or info November 24, 2016 - I payed - - on - and revived an conformation nuber on - saying that it 's been payed than I mack an order with - and received an conformation no. Saying it wose payed an being delivered on - than I go an look for it and than its been canceled so I - a - order and it wood not approve the transaction come to find out the payment has ever been returned but not to the fargo acount I payed with... |
Wells Fargo & Company Money transfers other transaction issues November 15, 2016 - I had a home security monitoring service from - - for my service. I sold my house in -, NC in - 2015. I had called and faxed the letter to - requesting cancellation of service and stoppage of auto payment from my Wells Fargo checking account. Three months later I saw that - continued to charge my checking account the monthly fee of $36.00. I called them again and asked about cancellation of payment and for refund of the over charge. The representative apologized and said that the previous person did not process the cancellation accurately and promised the refund. The auto p... |
Wells Fargo & Company Money transfers other transaction issues September 29, 2016 - I signed up for Wells Fargo " SUREPAY '' service on -/-/16 and initiated payment to someone who also banks with Wells Fargo, figuring this would be the easiest way to transfer money between us. I initiated the transfer, and the money was debited from my account. On -/-/-, I learned from the recipient that I had misspelled her email address and the money never reached her. I immediately called Wells Fargo and notified them of the issue. They gave me a claim number and told me it would be 10 business days before the claim was resolved. I never received anything in my Wells account con... |
Wells Fargo & Company Money transfers other transaction issues September 14, 2016 - Electronic credit card payment was made from my bank account to Wells Fargo on - -, 2016. Wells Fargo received the money on that date, and it was deducted from my bank account. Wells Fargo did not credit my credit card account, but placed a " hold '' on the funds because it was a " large '' payment ( Approximately $1900.00 ). to date ( - -, 2016 ) no resolution has been achieved despite repeated calls.... |
Wells Fargo & Company Money transfers money was not available when promised September 12, 2016 - I have a money order drawn on Wells Fargo Bank an no one will cash it. My bank sent it back to me no account found ... .it is dated 2005 ... but from what i read online and what is on the back of the check there is a fee for cashing it ... .which is fine ... but the bank was given the cash to send it to me ... .so someone has the money but at this point seems like profit to them since they wo n't pay me the rightful owner ....... |
Wells Fargo & Company Money transfers fraud or scam September 12, 2016 - I am writing about a wire transfer fraud issue that occurred to me several months ago. I am reporting it now because the fraud was with my accounts at Wells Fargo and it is clear that Wells Fargo has several internal issues. The fraud was characterized by first a small " testing '' wire transfer followed a few days later by a large wire transfer of several - dollars. I notified Wells Fargo of this fraud upon my realization ( a few weeks after it occurred ) and they immediately addressed the situation though the process included opening new accounts and closing the old ones over a period of ... |
Wells Fargo & Company Money transfers fraud or scam August 20, 2016 - On the - of -, 2016, I went to the - - - branch of Wells Fargo bank to make a money transfer. I explained to the personal banker that my friend in - has asked me to transfer this money to his friend ( - ) in Ohio who is in distress and needed the money urgently. My friend in - was going to refund the money to me the following week. He banker successfully made the transfer for me ( evidence attached ). My friend informed me - had not received the funds after two days and I went to the bank on - of - to inquire that. The banker told me it takes three working da... |
Wells Fargo & Company Money transfers fraud or scam June 12, 2016 - I was the victim of a wire transfer scam involving a business 's Wells Fargo Bank account. It was demanded of me that I wire, no other method was provided, $67000.00 to the following Wells Fargo Bank Account on - -, 2016 : -, - - - - -, FL -. The Bank Wiring Instructions were as follows : Bank Information : Wells Fargo - - - - - - , FL - ( - ) - Name on Account : -, LLC Account Number : - Routing Number : -. This was a 'scam ' and a fraudulent wire transfer and there are numerous complaints against this business for these wire trans... |
Wells Fargo & Company Money transfers fraud or scam May 28, 2016 - I was in the process of closing in my home, however somewhere in the process either my email or my agents email or even bith were hacked and I got email from the hackers pretending to be my agent and she kep receiving email from me ( neither one of us where actually sending the emails ). I received an email with instructions to wire transfer - USD to an account at the - - Bank in -, - We did not realize what had happened until the closing day which was 5 day after the transfer had happened. ... |
Wells Fargo & Company Money transfers other transaction issues April 20, 2016 - - - - - 2015 we transfered - into the - from my wellsfargo account after we recently sold our house and made our moved to Florida. I proceeded to change my address to a close family friend until our tenant was ready to move out of the condo we had rented. - froze my account and asked me to come in the branch in - - and verify my information due to the change of address, which I provide my drivers license, social security card, birth certificate, power of attorney, title documents proving the sale of the house and an utility bill for the address where we where receivi... |
Wells Fargo & Company Money transfers other transaction issues April 11, 2016 - On -/-/2015 I initiated a wire transfer from my personal bank account at - in -, - to a business bank account at Wells Fargo Bank in - -, -. Not long after I initiated the wire transfer process, I received a telephone call from the Wells Fargo Fraud Unit informing me that I am probably the victim of fraud and that I should contact my bank ( - ) immediately to have the wire transfer stopped and/or recalled ; due to the 6-hour time difference I was not able to contact my bank until the following morning when they opened. The Wells Fargo Fraud Unit did not take any steps to... |