Wells Fargo & Company Money Transfers Complaint

Wells Fargo & Company Money transfers department,

Domestic (US) money transfer Other transaction issues Hawaii

On -/-/2015 I initiated a wire transfer from my personal bank account at - in -, - to a business bank account at Wells Fargo Bank in - -, -. Not long after I initiated the wire transfer process, I received a telephone call from the Wells Fargo Fraud Unit informing me that I am probably the victim of fraud and that I should contact my bank ( - ) immediately to have the wire transfer stopped and/or recalled ; due to the 6-hour time difference I was not able to contact my bank until the following morning when they opened. The Wells Fargo Fraud Unit did not take any steps to stop or intercept the fraudulent wire transfer that they called me about! I sent the money to : - -. - - - - Attn : - - Phone ( - ) - Wells Fargo Deposited to : - - - - - -


to refund my money via reverse wire transfer since Wells Fargo identified the wire transfer as fraud, recognized that they were depositing into a personal account instead of a business account and that the account holder 's names were not the same and did not intercept or place the wire transfer on hold until it could be verified. Unfortunately, Wells Fargo bank has given me nothing but lip service and the run-around and wasting my time while I tried to resolve this amicably. My bank ( - ) wire transfer department has sent the Wells Fargo bank no less than a dozen secure - messages trying to recover this money that they put into the wrong account. However, Wells Fargo has completely ignored my bank and refused to even respond to them too. I am attaching a true copy of the original wire transfer instrument to this complaint. Please investigate and make Wells Fargo bank follow the rules and refund my money.