Wells Fargo & Company Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

Wells Fargo & Company Money transfers department,

Domestic (US) money transfer Fraud or scam Florida

On the - of -, 2016, I went to the - - - branch of Wells Fargo bank to make a money transfer. I explained to the personal banker that my friend in - has asked me to transfer this money to his friend ( - ) in Ohio who is in distress and needed the money urgently. My friend in - was going to refund the money to me the following week. He banker successfully made the transfer for me ( evidence attached ). My friend informed me - had not received the funds after two days and I went to the bank on - of - to inquire that. The banker told me it takes three working days for the funds to hit the recipient account, and that he should be expecting the funds by Tuesday.


to solve his problem and asked me to get my money back since it could not come on time. Wells Fargo continue to tell me the funds have been sent, yet - who are the bankers of - deny receiving any funds from me on all the three occasions that - went to inquire about the funds, the last of it been - of -, 2016. I must emphasize that, I do call Wells Fargo on phone to talk about this almost every day, and have gone to the branch I made this transfer on countless occasions. I needed this money last week ( in addition to a delta voucher I have already ) to get a ticket to visit my family ( in - ) during the -. I could not get the money and now prices have shot up since then and continue to go up since. Why would Wells Fargo treat a poor international student from - in this manner?

Wells Fargo & Company customer in Florida
Aug 20, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with monetary relief

Consumer disputes how Wells Fargo & Company handled their complaint

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