Wells Fargo & Company Money Transfers Complaint

Domestic (US) money transfer Other service issues

Wells Fargo & Company Money transfers department,

Domestic (US) money transfer Other service issues California

On - I sent the money to incorrect account number via Wells Fargo to - bank.I registered my employee information ( name route number account number ) on direct pay registration.3 days later Wells Fargo verified the registration and I sent the money on -.A few days later I found that I missed - number ( employee account number is started with - and - digit ) and registered only - digit.I stopped by Wells Fargo and - so many times and report this matter. It is not solved until today.

Wells Fargo & Company customer in California
Mar 09, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo & Company handled their complaint

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints3/20163/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyOther service issues100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther service issues4.9%1.5%15.7%75.9%2.0%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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