Wells Fargo & Company Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised

Wells Fargo & Company Money transfers department,

Domestic (US) money transfer Money was not available when promised California

Earlier this month I made two transfers via Wells Fargo sure pay using the recipient 's email address ( - ). According the the recipient, he never got the money. I tried calling and send emails Wells Fargo claims department. But I did not get any clear answer. If the recipient never got the money - then where did it go? The following are the transaction details : Expand -/-/- TRANSFER TO - ON -/-/- REF # - $330.00 Expand -/-/- TRANSFER TO - ON -/-/- REF # - TA- ADVICE -/-/- $100.00

Wells Fargo & Company customer in California
Mar 20, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints4/20169/201610/20161/20172/20173/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyMoney was not available when promised100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMoney was not available when promised1.2%6.1%1.2%14.4%75.8%1.4%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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