Credit Card Review

Review and analysis of 18,052 consumer complaints for 830 financial institutions offering Credit Card products and services

Best Credit Card Companies

ERC
Regions
RGS Financial, Inc.
Amsher Collection Services, Inc.
First Data Corporation
The Law Office of John P. Frye P.C.
MRS BPO, L.L.C.

Worst Credit Card Companies

State Farm Bank
Security Credit Services, LLC
Asta Funding, Inc
Couch Conville & Blitt LLC
Global Client Solutions
Springleaf Finance Corporation
Commonwealth Financial Systems, Inc.

Company

Explore common Credit Card complaints by state. On average, California, Texas, and Florida have the highest percentage of consumer complaints agains financial companies that offer all products and services.

Issue

Credit Card Complaint Historical Trends

New Credit Card Complaints

ZENCO COLLECTION, LLC Credit card communication tactics threatened to take legal action

April 10, 2017 - ZENCO continually call me or wife for debt they say wife owes for a credit card debt 30 years ago and threatening to send to district attorney or placing a levy on my property. They called my wife around -/-/- with our banking account number and amounts threatening to put a lien on property. My wife got scared but hung up before they transferred her to the finance department to authorize a de...

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Lustig, Glaser & Wilson, P.C. Credit card false statements or representation indicated shouldn't respond to lawsuit

April 10, 2017 - I received a notice to appear in court and I filled out a paperwork showing that I could not afford to repay. They then told me because I owed more than my income that they were not going to force me to repay but I said that I would agree to pay something - monthly as long as they did n't report to credit reporting agencies. They told me that they do not report to any reporting agencies so I vo...

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Credence Resource Management, LLC Credit card disclosure verification of debt not given enough info to verify debt

April 10, 2017 - To Whom It May Concern : REF : Intent to file suit : violation of the FCRA and the FDCPA I have sent - previous letters to you, all via the CFPB portal to ensure proper delivery ( see all previous complaints filed ) requesting that you remove inaccurate information from my file and you have failed to do so. Accordingly, I can show a judge that this accounts information is invalidated and that...

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Midwest Recovery Systems Credit card disclosure verification of debt not given enough info to verify debt

April 10, 2017 - I - makes a claim with the Consumer Financial Protection Bureau ( CFPB ) that the following attached attempt to collect a debt is highly fraudulent. My personal information is being floated in what is known in the debt collection business as a " Debt Pool '', whereas collection information is outdated and not even enforceable. The attached collection from Midwest Recovery Systems does not state...

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New Century Financial Services, Inc. Credit card cont'd attempts collect debt not owed debt is not mine

April 8, 2017 - Hi, The following complain disputing again New Century Financial Services , Inc. for NOT reporting accurate credit information. An account was placed under my name erroneously. Since then, New Century Financial Services , Inc. Has damaged my name, and my credit. New Century Financial Services , Inc. has entered derogatory information into my credit file. After multiple attempts to contact New Cen...

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Wells Fargo & Company Credit card false statements or representation attempted to collect wrong amount

April 6, 2017 - This company is reaging on old debt and making false and illegal statements on my credit report. 1. Inserted false age as last day of usage on credit report 2. Reporting late payments on current credit report for an account last used any activity in - 3. Has reported late payments for entire year of - on an account that last payment was in - 4. Reported false payments made on account 5....

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Credit Bureau of Napa Credit card cont'd attempts collect debt not owed debt is not mine

April 5, 2017 - Case number : - Related Case Number : - Chase receivables has been notified of the fraudulent activity for which they have a collection. The agent stated that the merchant was notified and that there was no information needed from me as I am not liable for the fraudulent use of my account. Chase Receivables has not submitted for removal of adverse and incorrect information on my credit rep...

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Citibank Credit card taking/threatening an illegal action threatened arrest/jail if do not pay

April 5, 2017 - - lien my house with - judgements for the credit card debt that has passed 4 years from the first date of default. I contacted - and CITI bank who confirmed that first date of default on these accounts were -/-/- ... - sold this charged off account to - and Citi bank sold this account to -. Both of these collection companies were then solicited by - - who promised them...

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Synchrony Financial Credit card disclosure verification of debt not given enough info to verify debt

April 4, 2017 - On -/-/2017 I sent a dispute letter to - requesting validation of this debt - including an item bearing my signature. All I received in response on -/-/2017 was - Credit Card statement. I again requested validation on -/-/2017, and again received no further information to validate the debt. On -/-/2017 - claimed my request was similar to the first and unless I provided more inform...

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U.S. Bancorp Credit card taking/threatening an illegal action threatened arrest/jail if do not pay

April 4, 2017 - - lien my house with - judgements for the credit card debt that has passed 4 years from the first date of default. I contacted US bank and - who confirmed that first date of default on these accounts were -/-/- ... US bank sold this charged off account to - and - sold this account to -. Both of these collection companies were then solicited by - - who promised them to ...

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Convergent Resources, Inc. Credit card cont'd attempts collect debt not owed debt is not mine

April 3, 2017 - Attempting to collect on a debt that is not only past the statue of limitations, but its also a debt that I do n't owe. They are continuously calling and harassing me....

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TrueAccord Corp. Credit card communication tactics frequent or repeated calls

April 2, 2017 - Emails me multiple times a week about the $670.00 I owe them. I understand that I owe them but sending me emails all the time does n't help....

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Pressler & Pressler, LLP Credit card improper contact or sharing of info contacted me after i asked not to

March 30, 2017 - I received the attached letter, acknowledging it would be the last contact I will be receiving. However, they are still calling me at least once sometimes twice per day on both my mobile and my home phone as recently as today -/-/2017.The letter attached specifically states " you will no longer be contacted regarding this debt, as such, this will be the last communication you receive from this o...

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JH Portfolio Debt Equities, LLC Credit card communication tactics threatened to take legal action

March 28, 2017 - Call to my office that I have not provide the number to them...

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Citibank Credit card cont'd attempts collect debt not owed debt was discharged in bankruptcy

March 24, 2017 - In - of 2016, A major flood disaster occurred in the - - - area where I live, Both President Obama and Governor - - - issued a declaration of federal disaster. Mail service was sporatic at best and still is. I did everything I could to stay on top of my debts, With mail being an issue, I did miss a few payments, CBNA Sears Account number - refused to give me a deletion of ...

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Terrill Outsourcing Group Credit card improper contact or sharing of info talked to a third party about my debt

March 23, 2017 - This company contacted my daughter who said she was a authorized user on my - account which was in collections.I never made her a authorized user.I called them back and explained to them that I could pay $10.00 a month as now I am on - because of -.At first he said we could work something out.Then he came back and said that my daughter was legally responsible to pay this debt if I did n...

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Gordon, Aylworth & Tami, P.C. Credit card communication tactics threatened to take legal action

March 23, 2017 - Several years ago I had a balance of $2000.00 on a credit card. Due to life issues I ended up not being able to pay and then honestly forgot about it as there was no contact for years. About a year or two ago they drained my entire bank account and sent me info saying that I now owed $7000.00. I understand that this was my debt but that 's just crazy. I have now paid off $ 3000+ of it which se...

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Atlantic Recovery Solutions LLC Credit card communication tactics threatened to take legal action

March 23, 2017 - I recieved a call on - from a debt collector saying that a - account with a balance of over $5000.00 was in default and that they were debt collectors looking to settle and that if I did not, I would end up in court and sued. When I heard this, I made no promise of payment or agreed to any form of contract payment and then they said I had 3 days to call them back to with my decision or els...

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FirstSource Advantage, LLC Credit card communication tactics frequent or repeated calls

March 22, 2017 - Called my phone at work several times after asking not to call my work phone. Several times they keep saying they have no record of them calling and no record of me on tape saying not to call....

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FirstSource Advantage, LLC Credit card communication tactics frequent or repeated calls

March 22, 2017 - After being advised of a large debt on my credit report on -/-/-, I contacted - on -/-/-, who very vaguely told me that my account was " Charged-Off '' and I needed to contact FirstSource ( the collection agency ) which - supplied the phone number to me. I asked - to send me a copy of my back statements so I could find out what happened & when. As of this date ( -/-/- ), I ...

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Barclays PLC Credit card disclosure verification of debt not given enough info to verify debt

March 22, 2017 - Barclay Bank Delaware/Barclay Card is reporting - different amounts due for a debt they allege I owe. How can it be possible that I owe - different dollar amounts on - debt? They are also reporting on my credit report that a recent payment has been made. According to my records, no payment has been made on this account since -/2015. In addition, the account according to my credit repo...

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U.S. Bancorp Credit card communication tactics frequent or repeated calls

March 22, 2017 - They called and said they are looking for my son. Their phone number is ( - ) -. They also called his Uncle. They called me over and over but would not divulge any information as they could only contact my son. I gave them my son 's number on numerous occasions. My Son is in a - program at the University of -. He said they continually call him while he is in lab doing research and beca...

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Synchrony Financial Credit card communication tactics called outside of 8am-9pm

March 21, 2017 - - at - I was woke up by a - man claiming to be a Police Officer. He asked if I was -. I told him yes. He then wanted to know if I knew a - or -. I told him I did not. He then said that - or - had my name in his address book and it was important ( leading me to believe the man may be hurt or dead ). I repeated that I did not know him. He then asked if I lived at -? I told...

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Javitch, Block & Rathbone LLC Credit card cont'd attempts collect debt not owed debt is not mine

March 21, 2017 - Contacted about debt that is not on my credit report....

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Nations Recovery Center Credit card cont'd attempts collect debt not owed debt was paid

March 17, 2017 - I received a letter from National Recovery Center , Inc stating that I own over $28000.00, It may be for a credit card. I do n't have credit cards for the last 15 years....

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Upstate Collection Center, Inc. Credit card cont'd attempts collect debt not owed debt was discharged in bankruptcy

March 11, 2017 - The debt collector keeps sending me collection letters even after I informed them the debt was discharged in bankruptcy, almost - years ago....

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United Collection Bureau, Inc. Credit card cont'd attempts collect debt not owed debt resulted from identity theft

March 10, 2017 - I continue to receive bills from the United Collection Bureau for - -. I have requested in writing that the United Collection Bureau to stop contacting me per CFPB guidelines and instructions and continue to receive notices. They said they would stop contacting me then the identity theft debt was transferred to another collection agency, I contacted them to stop contacting me in writing agai...

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Praxis Financial Solutions, Incorporated Credit card disclosure verification of debt right to dispute notice not received

March 10, 2017 - Praxis Financial solutions is trying to collect on a debt that has reached the Statute of Limitations. In the letter that was mailed to me, the date of debt was purposefully obfuscated. I called absolute Solutions and I was told that the statue of limitations on the debt had expired. - - was rude and disrespectful when I called to resolve the debt....

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GLA Collection Company, Inc. Credit card cont'd attempts collect debt not owed debt is not mine

March 5, 2017 - Hello I have a credict card that I have always paid in time but when applied to others theaswer is negative by claiming a disgusting track record that is not true I found out about that account and it was a mistake that someone commited with my son 's - account and now this messes up my record.This disgust me a lot and I want some one to fix this...

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Lustig, Glaser & Wilson, P.C. Credit card taking/threatening an illegal action sued where didn't live/sign for debt

March 1, 2017 - summons served at the address of my parents ' house, which is not my place of residence or where I opened the account. I live in - ( - ). Currently being sued in - without representation and my counterclaim based on the improper service was denied....

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