Review and analysis of over 548 complaints against Equifax
Equifax consumers have reported over 548 official complaints related to Investigation took too long. Out of the 548 consumer complaints against Equifax, 37% were disputed by the consumer (i.e. the consumer was not happy with how Equifax responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Equifax resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 18% resulted in non-monetary compensation.
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Equifax Credit reporting credit reporting company's investigation investigation took too long December 6, 2016 - I do not have any negative information on my credit report. My credit accounts are paid before the due date. My credit score was - but in the past few weeks ALL - report my score as -. I asked them why but they never answered me back. I need to know why this is taking place.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long December 2, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 30 day mark and confirmation shows they have received my dispute over 30+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long December 2, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 30 day mark and confirmation shows they have received my dispute over 30+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long December 2, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 30 day mark and confirmation shows they have received my dispute over 30+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long December 1, 2016 - Hello. I am in the process of clearing up all inaccurate and wrong information on my credit reports. 44 Days ago I send a certified letter ( copies saved ) that requested Corrected information and PROOF of any errors they are not removing from my personal credit report. I have not received anything, no reports, no credit file or questions. I sent this with proper ID proof and a detailed letter and account numbers. They have in the past kept false reporting on my report that are not even mine.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 30, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 30 day mark and confirmation shows they have received my dispute over 30+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 30, 2016 - I submitted a dispute in writing to Equifax on -/-/2016. Not only did they not produce proof that the credit file in question belongs to me, Equifax DID NOT respond at all. They have exceeded the allotted 30 days to respond to my dispute.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 29, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 30 day mark and confirmation shows they have received my dispute over 30+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 29, 2016 - I sent a letter to Equifax on -, requesting a credit investigation. To date, I have received no response from Equifax whatsoever. - responded to me right away, but not Equifax.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 29, 2016 - Attached please find the paper trail with numerous FCRA violations from both - AND Equifax Credit Bureau 1.-/-/2016 Sent a letter to - to validate a - loan, receipt dated -/-/-. No response. 2.-/-/2016 Pulled Credit Reports, none marked disputed within 30 days per FCRA requirement. 3.-/-/2016 delivered another letter to - to delete negative credit info since validation of information was not received or dispute marked on Credit Bureau within - days. Received Nothing in response. 4. -/-/2016 Disputed information online to Equifax via mail to -, - -. - ... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 29, 2016 - I disputed an account from - on my credit report over 4 months ago and you have failed to resolve the trade line investigation, based on these facts the trade line must be removed by law... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 27, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 30 day mark and confirmation shows they have received my dispute over - days ago, under Section - ( - ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 19, 2016 - Please view case # - from the CFPB database and you will see I have attempted to get this debt " validated '' and not " verified ''. However, NO supporting documents have been provided. Also, I have attached supporting letters to mailed to the Equifax on -/-/2016. Please provide supporting documents for this debt or delete off my credit profile. Accounts : - - - - - -... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 15, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 60 day mark and confirmation shows they have received my dispute over 30+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 13, 2016 - Collection on my report. Will not remove after notifying this was in bankruptcy. Disputed more than 30 days ago.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 11, 2016 - I sent a request for validation to - - on -/-/- sent to the address on my credit report. The letter was returned as undeliverable on -/-/- certified tracking # -. On - - -, I sent a letter to - requesting that this inaccurate item be removed from my credit report as the company had violated my rights per the FCRA. The law requires a furnisher of data to provide an accurate address with which a consumer may contact the provider to dispute the validity of reported information. This company is using a bogus, invalid address making it impossible for a consu... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 11, 2016 - After reviewing my credit report in detail at the -/-/2016 I noticed some aged and old accounts that I decided to dispute. I disputed several accounts that were reporting wrong and were past the 7 years from the first date of delinquency. I have sent over 5 letters which I wo n't upload all of them but I will upload the most recent. I also contact the creditor people reporting the information and either the letters got returned or they did n't respond. This bureau sent results saying the found the account accurate after talking to the creditor.??? i 'm so confused because these people have n... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 11, 2016 - After reviewing my credit report in detail -/-/2016 I noticed some aged and old accounts that I decided to dispute. I disputed several accounts that were reporting wrong and were past the 7 years from the first date of delinquency. I have sent over - letters which I wo n't upload all of them but I will upload the most recent. I also contact the creditor people reporting the information and either the letters got returned or they did n't respond. This bureau sent results saying the found the account accurate after talking to the creditor.??? i 'm so confused because these people have n't s... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 11, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 30 day mark and confirmation shows they have received my dispute over 30+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 9, 2016 - I sent a DOFD letter to Equifax on -/-/16 via certified mail that was received by them on -/-/16. I have not received a response and, therefore, according to FCRA such items should now be removed from my report. There are several inaccuracies in this credit report including : 1 ) A collection account showing with no creditor name, 2 ) Various student loan installment accounts showing as opened that have been closed for multiple years and 3 ) Student loan accounts that are currently paid as agreed showing as collections. As these disputed accounts have not been investigated and res... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 8, 2016 - Last year I had a computer stolen, all my information was saved on the computer all my personal and password information. I am writing about all the inquires that I did not do. These are all that I do not have any credit with and would have never contacted them. they are listed here these are the ones from the Eqifax credit reporting bureau. I listed them here by the company and the date the Inquirey was made. - -/-/- - -/-/- - -/-/- - - - -/-/- - -/-/- - -/-/- - -- - -/-/- - - - -/-... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 3, 2016 - I have been trying to remove some hard inquiries off of my credit because I did n't try to open the accounts and the investigation took to long and never removed the stuff off of my credit... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 3, 2016 - - - I sent a letter asking for Equifax to look into several accounts I have issue with and believe may be incorrect. I sent a follow up letter -. It is now - and no response. This is a violation of Federal law... |
Equifax Credit reporting credit reporting company's investigation investigation took too long November 1, 2016 - My wife and I recently sent the attached follow-up letter to Equifax. We were following up with them because it had been over 45 days since we had requested credit investigations. To date, we have still not heard from them.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 31, 2016 - Equifax will not show my - Credit card accounts. Even after providing copies of statements.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 28, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 30 day mark and confirmation shows they have received my dispute over 30+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 28, 2016 - I sent a letter to - regarding an inaccuracy on my credit report, account number -. They received and signed for the letter on - -, 2016 ( I attached the return receipt ). They violated federal law by not placing " notice of dispute '' on my account within 30 days of my dispute ( I attached my credit report as well, please see pages - & - for the reporting from - - ).... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 26, 2016 - I submitted a dispute online on - -, 2016. As of - -, 2016, I had not received any proper notice of investigation results so I sent a letter to Equifax, certified mail, return receipt requested, informing them that it had been over 30 days and I had not received a response. I never received anything in response to my letter dated - -, 2016, which is attached for review. However, on - -, 2016 I received results where - of my items were deleted accurately from my file however, the other - listed were not deleted and continue to be inaccurate and should be removed as... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 25, 2016 - OVER A YEAR AGO SOMEONE STOLE MY IDENTITY OPENED UP A CREDIT CARD ACCOUNT WITH - AND -. I PROVIDED EQUIFA- WITH MY POLICE REPORT, FTC AFFIDAVIT, AND PROOF OF THE PERSON THAT WAS BEING INVESTIGATED FOR THE THEFT OF MY IDENTITY AND EQUIFA- NEVER NOTIFIED THESE BANKS THAT I HAD A FRAUD IDENTITY CASE FILED AGAINST THE PARTY THAT STOLE MY IDENTITY. INSTEAD THEY IGNORED ALL MY POLICE REPORTS, DOCUMENTATION AND INDICATED FOR ME TO CONTACT THE BANKS INSTEAD. FOR AN ENTIRE YEAR MY CREDIT HISTORY HAS SUFFERED BECAUSE OF THESE BANKS AND I WANT THEIR ACCOUNTS REMOVED IMMEDIATELY FROM MY CREDIT REPOR... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 25, 2016 - I am attaching a letter that I sent to Equifax on - -. Over 3 months have passed, and I have not gotten a response from them. They are supposed to respond within 30 days.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 25, 2016 - I have filed numerous disputes with all - credit bureaus about information on my report, either too old, closed/pay as agreed, or insurance company paid bill. They have refused to investigate or remove the items from my reports. In -, for example, I had a work related injury. I had to file a worker 's compensation suit against my employer 's insurance company. After the judge awarded me both financial and medical compensation, my attorney advised all medical bills be paid by their insurance company. There are at least - items still showing on my reports that were never taken off fro... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 24, 2016 - I have a a unverified accounts from - - & - BAL $300.00, - $260.00. I had previously disputed this account. I have never done business with these - companies Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 15 U.S.C.169g, I dispute the validity of the debt they purport I owe. I request that these companies Provide verification of the following : 1. ) The original Application or contract 2. ) Any and all statements allegedly related to this debt 3. ) Any and all signed receipts 4. ) Any and all canceled checks 5. ) Original date of default and collection activity ... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 23, 2016 - i have contacted equifax on the inquires on my account that are fraud and not mine. they have done nothing to help and continue to allow fraud inquires on my credit history. here are - of the letters that were sent to me from these companys. I have more... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 20, 2016 - Equifax is taking over 30 days to send dispute results.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 19, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 60 day mark and confirmation shows they have received my dispute over 60+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 18, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 60 day mark and confirmation shows they have received my dispute over 60+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 18, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 60 day mark and confirmation shows they have received my dispute over 60+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 18, 2016 - I am filing this complaint because Equifax has ignored my request to open investigation in regards to accounts listed on my credit report. Being that they have gone past the 60 day mark and confirmation shows they have received my dispute over 60+ days ago, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 18, 2016 - I have been trying to get my the results of my credit investigations from Equifax since early -. I have written several follow-up letters, and filed complaints, but I still have n't receiveced it. I just do n't understand why Equifax can not or will not send me the results of my credit investgations.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 17, 2016 - Equifax is taking too long to conduct my investigation. I asked them to investigate incorrect information on my credit report in -/-/-, and they have not responded to me yet.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 17, 2016 - On -/-/-, my wife and I sent a request to Equifax, asking them to investigate errors on our credit report. My wife received a timely response to the request, but Equifax has not sent me the results of my investigations. It has been 45 days already, and I have yet to receive any word from Equifax regarding my investigation results.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 14, 2016 - I am trying to get my credit report fixed and I was told that the bureaus have 30 days to respond, I mailed - a letter on -/-/- and have yet to hear from them. I am not going to continue to waste my time on this so please help me. My main concerns are in the letter that I have attached to the complaint.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 14, 2016 - I Disputed on - -, 2016 and the Equifax is in violation of federal laws for not responding on time. Equifax was supposed to delete all the items because of failure to respond.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 13, 2016 - My wife and I sent a letter to Equifax on - -, asking them to correct inaccurate accounts on our credit reports. As of today, over 60 days have passed and neither of us have received any investigation results from Equifax. We are attaching a copy of the letter we sent to Equifax in -.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 13, 2016 - Over 30 days ago, I requested that Equifax investigate - inaccuracies on my credit report. That request was sent on - -, and I am attaching a copy of the letter. To date, they have yet to respond to me.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 13, 2016 - I - arrived to - - location -/-/2016. I inquired about and car on your lot. Before, coming to - -, I - had previously inquired with another company that provided me funding. I provided this document to the sales man as well - - financing department. Letting them know that they did n't have to check my personal credit to provide me with funding. With that being said, organization funding was/is equivalent to paying cash. - - financing department called the organization to verify this information was true. Any personal information that was received for me we so th... |
Equifax Credit reporting credit reporting company's investigation investigation took too long October 7, 2016 - On - -, I sent Equifax a letter requesting that they correct errors on my credit report. Over thirty days have passed, and I have yet to receive a response of any kind.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long August 10, 2016 - I requested a credit investigation on - -. Despite multiple follow-up attempts, Equifax has not sent me my investigation results.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long August 10, 2016 - I am filing this complaint because Equifax has ignored my request to provide me with the documents that their company has on file that was used to verify the accounts I disputed. Being that they have gone past the 30 day mark and can not verify these accounts, under Section 611 ( 5 ) ( A ) of the FCRA - they are required to " ... promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as possible. Thank you.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long August 3, 2016 - Re : Letter to Remove Inaccurate Credit Information : Equifax Information Services LLC has ignored my request and failed to investigate and to provide me with the results of the investigation. Requested an investigation on -/-/2016 To Whom It May Concern : I received a copy of my credit report and found the following item ( s ) to be errors. See the attached copy of my credit report ; the errors have been highlighted. Here as follows are items in error : 1. The information is incorrect for the following account - - - - - - Account Number : - Please remove this inacc... |
Equifax Credit reporting credit reporting company's investigation investigation took too long July 27, 2016 - I wrote a letter to Equifax back in -, asking them to investigate - inaccurate accounts that appeared on my report with their agency. Over the last four months, I have sent countless follow-up letters to Equifax , but for whatever reason, they will not respond to my request.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long June 2, 2016 - I contacted Equifax -/-/2016 - in regards to - they open a new investigation again even though the were provided with docs to remove this items from my credit report we are going around and around they fail at ever turn to do anything about - and keep reporting information they call the account verified when it clearly is not they have in the records a copy a court order yet... |
Equifax Credit reporting credit reporting company's investigation investigation took too long May 30, 2016 - Satisfied Judgment Filed - ; - - - Cour ; Case or ID # - ; Defendant - ; Not mine wrong person ( My name is - - - Amount ) $630.00 ; Plaintif - ( - ) - credit report changes each month with information not belonging me its gets Deleted then re-add UNIVERSITY - ( Auto ) $1300.00 UNIVERSITY - $ - ( other ) - - - - ( Other ) $46.00 - - - - ( Auto ) $200.00 - - BANK - Opened Date -/-/- NOT MINE, - - - - -, -, OH - NOT MINE - - -, -- - NOT MINE - - - - -, ... |
Equifax Credit reporting credit reporting company's investigation investigation took too long May 24, 2016 - I submitted dispute claims which included several items of dispute, via certified mail to both Equifax and -, on - -, -. Equifax received the dispute claim on - -, - per the - - - certified mail receipt and - received the disputes on - -, -. Per the Fair Credit Reporting Act of -, disputes should be answered within 30 days. As of this date, I have not received documentation indicating an investigation of any kind from neither Equifax nor -. I actually spoke with - the Resolution Supervisor, ID -. - at Equifax. He claimed that there was n... |
Equifax Credit reporting credit reporting company's investigation investigation took too long May 23, 2016 - I have sent Equifax - notices to resolve an issue on my credit report regarding - - - - which has to accounts on my Equifax reports. These accounts are now been negatively impacting my reports for almost 8 years. And because they have reached their 7 year mark, they need to be removed immediately. As I am trying to get mortgage.... |
Equifax Credit reporting credit reporting company's investigation investigation took too long May 20, 2016 - Equifax has taken almost 2 months and as you can see it is still in dispute with no date in sight to get back with me. I have been very patient for 60 days... |
Equifax Credit reporting credit reporting company's investigation investigation took too long May 20, 2016 - This should settle the issue anout the sole credit card on my credit report, by Equifax. Notice the key words " up to - years '' : " - - - You are here : Finance Blog Home - Credit - FAQ : How Long Does Information Stay on My Credit Report? Stay financially savvy with the Equifax Advisor. Sign up for our FREE Monthly Email Newsletter FAQ : How Long Does Information Stay on My Credit Report? Written by - - on - -, - in Credit | - comments Credit report informationHow long does information stay on my credit report? By - - In our regular surveys of co... |
Equifax Credit reporting credit reporting company's investigation investigation took too long May 18, 2016 - I have disputed this inaccurate data fro over 2 months, They are not giving me a date of when I can expect to have it complete or resolved or to confirm. I have included my efforts, as you can see they have it listed under dispute with no due date, it has been in limbo almost 60 days... |
Equifax Credit reporting credit reporting company's investigation investigation took too long May 17, 2016 - I have asked and begged Equifax to remove accounts no longer legal able to be on my credit file because they have not verified the information. Like - - did and So did - I am for the Final time before I file a lawsuit asking them to remove 1.Student Loans - that ca n't verified my - and - nor - 2- - - - - - - before I file a lawsuitagainst themthey have 24 hours... |
Equifax Credit reporting credit reporting company's investigation investigation took too long May 16, 2016 - Equifax has not sent me back results of this for - months, I attached the dispute pending that has been that status for - months, they are doing nothing... |