Review and analysis of over 167 complaints against Citibank
Citibank consumers have reported over 167 official complaints related to Not given enough info to verify debt. Out of the 167 consumer complaints against Citibank, 21% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Citibank Debt collection disclosure verification of debt not given enough info to verify debt January 22, 2017 - Citi bank keeps telling me I have a balance on an old Best Buy card that i have not had in my possession in years. I keep telling them I will not pay for something until I see what the charges are and they refuse to acknowledge. I have gotten emails saying I have a balance but can not log into the account because I do not have the card. My current Best Buy account has always been current and they acknowledge that but still no one is helping me verify what they are trying to collect. They call the house over and over and I tying talking to them and got cut off after talking to someone who trans... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt January 19, 2017 - Have not recieved valid verification that this is my debt. I disputed this 2 months ago. This is not my debt... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt January 12, 2017 - Sent a debt validation request -/-/- to which Citi responded with a letter stating they required more information in order to validate even though the original letter had all the required information for them to do so. I then sent a second letter on -/-/2016 which was signed for and delivered on -/-/2016 with a second attempt to request that they either validate the debt with my signature or remove the item from my credit report. To this day that request has gone unanswered as well as Citi failed to mark the account as disputed with the Credit Bureaus - the FCRA. I request that thi... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt October 9, 2016 - On - - -, - - ( - - - ) was mailed a letter requesting validation of a deb they had sent me notice of. Validation was requested in a timely manner based on lawful requirements, made within 30-days of receipt of their notice dated - - and received - - -. My communications with Debt Collectors is generally duplicated, involving BOTH fax and USPS Priorirty Mail ( which includes free tracking ). - - failed to provide any validation. - - proceeded with further collection activity as evidenced by their correspondence of - - - demandin... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt July 5, 2016 - I contacted Fred Myers/cbna about my account that opened -/-/- and closed - -. They have not furnished information to - credit bureaus to have it removed. My 7yrs FCRA limitation is being violated. Fred Meyers said they ca n't find these old accounts, so how are you reporting back to credit bureaus if you do n't have my old information available.... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt July 1, 2016 - I file a Police Report as you will see in the attachment, Because this account of Radio Shack it is included it as Identity theft/Fraud. I Reported it -/-/- that I have lost/stolen the Credit Card, However they Radio Schack continue claiming that they had verified the account by checking that the Credit Card was issue in my name and the address matches their files, therefore the Account is mine, however I have continued asking myself Why Creditors just by telling the that my name and social security number and my address matches their files therefore the investigation is completed it so ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt June 24, 2016 - The borrower, - - has been requesting a payoff or lien release from the attorney, - - and - and Citi Bank since early -. Citi ( Sears ) recealled the debt so - has no authority and Citi ( Sears ) refuses to issue a payoff or lien release.... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt January 25, 2016 - I wrote - and asked for legal validation of this upon discovering the collection on my credit reports in - 2014. They have never responded. ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt December 29, 2015 - In -/-/- I received a court document showing a lien against me in California. I live and work in - so this envelope came to my parents house by regular mail. I emailed - asking for proof of it being my debt ... no answer. I gave permission for - to negotiate pants with mom ( revolving acct opened -/-/-- no pmt made since -/-/-. They would not agree to payment plan or negotiate a lesser amount. 5 days later, with no notice, $2000.00 was removed from my bank account and I am now stranded in --with no $ $ to return to work after the holidays in -. Does all of thi... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt December 21, 2015 - I had received an unsolicited settlement notice from - - - - at - - - - - - - - NY - ( - and Reference # - ) dated - -, 2015 for $330.00 regarding my outstanding debt with Citibank for Sears Mastercard claimed to be $1000.00. When I realized that I would be receiving funds that would allow me to pay off this debt, I contacted on - -, 2015 the prior collection agency for Citibank that I had dealt with, the - - -, and was informed that they could not assist me to settle this debt as Citibank had recalled this debt from them.... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt December 16, 2015 - CitiFinancial is reporting to - that I owe them $7100.00 from an installment loan that supposedly went into collections back in 2011. For well over a year, I have been trying to contact them to resolve this loan, but they continuously give me no avenue for resolution. I filed a complaint with your office back in - of this year asking for your help in getting CitiFinancial to speak with me about resolving this debt. We received a response from Citi regarding who to contact to get this matter resolved, but 6 months later, we are no closer to getting this matter resolved. Despite countles... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt November 17, 2015 - There is an account that is my wife 's only and now showing up on my credit file because it is delinquent. I never signed to be financially responsible for this account and when it was positive it was not showing on my report. I tried to resolve and this company has nothing I signed. Please help me ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt November 15, 2015 - -, - - - collection agency submitted judgement to court in 2004 for supposedly on account we had with Citibank -, in the amount of $7700.00, at 12.0000 % interest. Since 2004 they have been garnishing my pay for this. After 11 years you would think this has been paid off a while ago. We have noticed for years they will start and stop garnishment. Never sending us any kind of accountability how much was taken out or balance owing. Every - they start garnishing my wages for a month or so, then it stops. We never hear from them again until they start a new writ the end of -... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt September 12, 2015 - On -/-/2009 I was sued by CitiBank while I was going to - for college. I was working full time and going to to - full time, but I did not receive any indication that someone was attempt to collect a debt from me or notice that I would have funds that came out of my student loans for college would be sought for as damages. When I was going to pay for my next semester of - my student loans had been garnished from my bank account by CitiBank and I was forced to apply for additional student loans to continue school. ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt July 26, 2015 - I went into default on my private students loans when I was given misinformation from the original debt holder of all my student loans, Citibank. I spoke to a Citibank representative during a period of time that I was filing Chapter - bankruptcy and was told to hold off on all my student loan payment until the bankruptcy was completed. My loan payment included both federal and non-federal loans so that information was correct for my federal loans that transitioned back into repayment without any problems, but incorrect for my non-federal private loans that were sent into default. I did not ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt June 11, 2015 - Best Buy Card has not provided enough information about a debt I owe and says it will charge off '' the account. I already closed this account with no other issues. ... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt May 7, 2015 - I have been divorce for many years, took the steps after my divorce to get my life back together as it has been over 7 years, I had my credit pulled a couple months back and a debt from a company named One Main Financial was listed, this is my ex husbands debt. Several request via the phone and in writing have been sent to this company to validate this as I do not recall ever obtaining only my ex and this company has never once responded back providing me a signed initial contract with my signature. I have disputed this account also with the - major credit agencies which they have all state... |
Citibank Debt collection disclosure verification of debt not given enough info to verify debt March 24, 2015 - The debt was on - separate accounts with Citi Bank and have not had payment activity since 2006. - - evidently purchased from Citi Bank and is reporting to the - Credit Bureau 's. I tried to settle and ask for verification from - - but they have not replied the last correspondence was over a year ago. I believe the debt is beyond the statue of limitations for collection and reporting to Credit Bueraus. I do not thave he complete account numbers on the accounts. Only the first numbers. # 1 acct : -. # 2 acct : - as shown on the credit report. Credit Buerau indicates acco... |