Review and analysis of over 7 complaints against Heartland Payment Systems
Heartland Payment Systems consumers have reported over 7 official complaints related to Don't agree with fees charged. Out of the 7 consumer complaints against Heartland Payment Systems, 29% were disputed by the consumer (i.e. the consumer was not happy with how Heartland Payment Systems responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Heartland Payment Systems resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Heartland Payment Systems Student loan dealing with my lender or servicer don't agree with fees charged April 19, 2016 - On - - I received a letter in the mail from ECSI informing me that my account was 15 days past due and that they would report delinquency if the payment was not received in the next 15 days. Until I received this mailed notification I had no previous notice that my deferment period was over. ECSI took a financial predatory approach by notifying me only AFTER the payment was due that I owed them money, which allowed them to collect a late fee. I received no information from ECSI beforehand so that I could budget for this monthly cost and set up an automatic payment. It is also disconcerti... |
Heartland Payment Systems Student loan dealing with my lender or servicer don't agree with fees charged April 6, 2016 - The lender continues to attempt to collect on the debt without validating the debt after I sent a formal request. They continue to violate the Fair Debt Collecting Practices Act. The are also continuing to charge interest without substantiating the debt. ... |
Heartland Payment Systems Student loan dealing with my lender or servicer don't agree with fees charged March 7, 2016 - My lender has instituted a monthly " convenience fee '' every time I try to pay my loans. The only option to not have to pay said " convenience fee '' is if I enroll in their autodraft program, but when I attempt to do so, their website says my loans are ineligible. I have been paying my loans in a timely manner for 8 years and do not understand why I am now being penalized for attempting to continue to do so. ... |
Heartland Payment Systems Student loan dealing with my lender or servicer don't agree with fees charged February 5, 2016 - the company Campus Partners services private student loans for a number of universities, including - University. They arbitrarily instituted a $0.00 fee on all payments made with checking accounts directly ( as opposed to autopay ). Because no warning was given, all payments made this month are subject to a fee ( unless the payment is mailed in ). They acknowledge they gave no advance notification either. By this method they are blatantly taking thousands of extra dollars of expense unfairly. ... |
Heartland Payment Systems Student loan dealing with my lender or servicer don't agree with fees charged February 2, 2016 - My school is - Unviersity, - - - -, -, NY - They contract their payments to Campus Partners, who just this month began charging - per transaction, per loan to pay from my checking account. It is much more to pay by credit card. The only way to not pay those " convenience fees '' is to pay by check or automatic withdrawal. I ca n't do automatic withdrawal because I do n't always have that money available to pay and I need to have the ability to initiate the transaction. I ca n't pay by check because that is not how I handle my finances in 2016. I find it absurd that payi... |
Heartland Payment Systems Student loan dealing with my lender or servicer don't agree with fees charged January 27, 2016 - I have a private student loan that is serviced by -. In the past, I have been able to pay by bank transfer through the website with no fee. The site now ( effective - -, 2016, according to the front page ) imposes a $1.00 for bank transfer payments that are not made through their autopay system. Servicers should not be permitted to unilaterally impose fees on existing payment methods or to change the terms on which borrowers have been paying. ... |
Heartland Payment Systems Student loan dealing with my lender or servicer don't agree with fees charged January 20, 2016 - mycampuspartners has implemented a new " convenience fee '' if you wish to pay directly your checking or savings account. There was always a fee for paying with debit/credit card, but now there is also a fee for direct withdraws from your account. The only way to avoid this is to mail in a check, which, in 2016, is a bit ridiculous. This is a pure money grab as they do not incur fees for direct ACH deposits with withdraws. ... |