Heartland Payment Systems Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

Heartland Payment Systems Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged New Jersey

The lender continues to attempt to collect on the debt without validating the debt after I sent a formal request. They continue to violate the Fair Debt Collecting Practices Act. The are also continuing to charge interest without substantiating the debt.

Heartland Payment Systems customer in New Jersey
Apr 06, 2016

* Source: CFPB Complaint Database

Heartland Payment Systems response to complaint:
Closed with explanation

Consumer disputes how Heartland Payment Systems handled their complaint

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How Heartland Payment Systems handles Dealing with my lender or servicer complaints

Created with Highcharts 4.2.3Heartland Payment SystemsComplaint HistoryComplaints1/20143/20145/20148/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/20151/20162/20163/20164/20165/20166/201612/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Heartland Payment SystemsDealing with my lender or servicer97.5%2.5%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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