Heartland Payment Systems Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

Heartland Payment Systems Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged New York

My school is - Unviersity, - - - -, -, NY - They contract their payments to Campus Partners, who just this month began charging - per transaction, per loan to pay from my checking account. It is much more to pay by credit card. The only way to not pay those " convenience fees '' is to pay by check or automatic withdrawal. I ca n't do automatic withdrawal because I do n't always have that money available to pay and I need to have the ability to initiate the transaction. I ca n't pay by check because that is not how I handle my finances in 2016. I find it absurd that paying electronically for student loans is the " convenient '' and not absolutely standard option. I 'm incensed to have to pay and pay and pay, since I may have to pay in several transactions, incurring - per transaction to pay my loan. ( +interest )

Heartland Payment Systems customer in New York
Feb 02, 2016

* Source: CFPB Complaint Database

Heartland Payment Systems response to complaint:
Closed with explanation

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