MidFirst Bank consumers have reported over 31 official complaints. Out of the 31 consumer complaints against MidFirst Bank, 11% were disputed by the consumer (i.e. the consumer was not happy with how MidFirst Bank responded to their complaint) and 96% were processed in a timely manner. 4% of consumer complaints against MidFirst Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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Stop CallsMIDFIRST BANK Mortgage trouble during payment process May 31, 2018 - I am unfortunate enough to have a mortgage through - -. They are very incompetent and dirty. I had my homeowners through -- - and recently changed it to -. I informed midland mortgage on -/-/- that I was changing my carrier from - to -. I sent them the message, via email, with the new company and the new policy number. My old Policy did not expire until -/-/- at -, while my new policy became effective at - on the -. They never even read the email I sent to them. S now they are trying to make me pay for a $1800.00 3 month policy even though I have ha... |
MIDFIRST BANK Mortgage struggling to pay mortgage February 23, 2018 - Hello, I was promised a disaster assistance program for 3 or 4 months. My concern when I received the letter for the assistance which was over $6000.00 to pay by -/-/-. I called - - two times regarding the amount and I was told to apply in -/-/- for mortgage assistance. However, after receiving letters of promise for mortgage assistance, when I applied it took 2 months to get back to me after the application due to documents needed to be sent in. I also received a letter stating I did not have to fill out an application to receive mortgage assistance. Well as time came near ... |
MIDFIRST BANK Mortgage trouble during payment process August 15, 2017 - I have an ARM with this company. They bought my mortgage from - awhile back. They are supposed to review my mortgage and adjust it according to the rate the - raises. The - raised rates .25 % this year and I got a letter saying that my rate was going up. A week later I got a letter in the mail saying they made a mistake and my rate was going up another .125 %. They have raised my rates every year and now I 'm almost at the rate for a 30 year fixed mortgage. I believe they are using the doctored paperwork they got from - and I want a 100 % audit for the time they have had my mortgag... |
MidFirst Bank Mortgage loan modification,collection,foreclosure April 6, 2017 - Do to wage loss- we fell behind and currently have a foreclosure date of -/-/-. Midland Mortgage has not been very helpful w/ providing assistance. In -/-/-, the rep said my only 2 options were 1 ) pay the balance in full or 2 ) get a short sale. Not until I called in -/-/- w/ a HUD Counselor that they considered another option of partial claim. After applying & weeks of waiting- now they have stopped processing because my income is insufficient for partial claim. It should not have taken 3 weeks to review my pay stubs to determine that .... before making me gather all my bills,... |
MidFirst Bank Mortgage loan servicing, payments, escrow account March 10, 2017 - I submitted a Request for Information/Notice of Error on behalf of - to MidFirst Bank c/o Midland Mortgage on -/-/2017. Midland Mortgage is claiming that - is in default but he insists that since his Trial Period Plan, he has never missed a payment. Midland Mortgage has failed to respond in any way to the Request for Information/Notice of Error and - files this complaint.... |
MidFirst Bank Mortgage loan modification,collection,foreclosure March 7, 2017 - My name is - - I am the heir to The Estate of - - - and I have tried to get the loan placed in my name since - - and continued to pay by money order for the home for - and due to medical reasons moved out of the home - of - my sister 's children was still in the home at the time with God parents who did not make payments to midland mortgage so payments got behind. I moved back in home because midland assured me that I could take over loan if I moved back in. I have moved in on - - and have sent multiple times hardship affidaviate and everything that they nee... |
MidFirst Bank Mortgage loan modification,collection,foreclosure March 4, 2017 - During the month of -/-/2015 I made a lump sum of 80,000 to pay off my mortgage. I then contacted my mortgage company about lowering my payments because the amount I owed was less than what I owed on my car. The mortgage company - Midland Mortgage ) suggested that I modify my loan to lower my payments. They said my payments would go down from 1200 to 600 if I participated in a modification program. I was then told to not make a payment and that the company would be sending me new loan papers. I then received a late notice in the mail after I did as I was instructed and I called the compan... |
MidFirst Bank Mortgage loan servicing, payments, escrow account March 1, 2017 - Mortgage company keeps increasing interest rate and late fees. My total current fees are $2200.00. I have not made late payments at any time.... |
MidFirst Bank Mortgage loan modification,collection,foreclosure February 28, 2017 - Left Job due to personal reason, mortgage loan was paid until then to - which set up bi-weekly payments to be drafted from my account. MidLand Mortgage is now trying to foreclose on my property without showing me a valid international contract between them and myself.... |
MidFirst Bank Mortgage loan servicing, payments, escrow account January 20, 2017 - Midland Mortgage is refusing to pay property insurance from escrowed funds. Midland Mortgage is threatening to put forced place insurance on the property.... |
MidFirst Bank Mortgage loan modification,collection,foreclosure December 17, 2016 - I purchased this home in - with - - as the loan servicer. Some time later the loan was sold to - Mortgage and later to Midland Mortgage. Every since Midland Mortgage got the loan I have been having issues with everything from just rude people to getting lender placed insurance. At first Midland place an insurance policy on the home for the then balance of around $30000.00 dollars. In recent years I was told that they had to place lender place insurance that would insure the replacement cost of the property - roughly $140000.00 even though the loan balance was around $20000.00... |
MidFirst Bank Mortgage loan servicing, payments, escrow account December 12, 2016 - I 'm currently in a repayment agreement with Midland Mortgage, when my home 's roof and ceiling suffered storm damage form -. I was told by a representative of Midland to make the necessary repairs and the loan payment would be taken out of the insurance check. I was behind approximately 15 days because I make repair to my home to make it safe and livable. Midland received a check in the amount of $6200.00 but Midland loss mitigation employee, -, refused to apply any payments and cancelled my repayment plan and submitted my loan for foreclosure. When I spoke with -, he had a very in... |
MidFirst Bank Mortgage settlement process and costs December 6, 2016 - I recently was a victim of severe flooding in Louisiana. My home was damaged, and I was fortunate enough to have flood insurance. I received my insurance check made out to me and my mortgage company, Midland Mortgage. I sent the check to Midland on -/-/-. I have began repairs to my home with my savings. On -/-/-, Midland sent an inspector to check the status of my repairs. Their inspector said my home is - % repaired. I have yet to receive a penny of my insurance money from Midland. All they say is that it is being processed. I am currently at - % complete with the repairs, but... |
MidFirst Bank Mortgage application, originator, mortgage broker November 3, 2016 - This account does not belong to me. This account belonged to my Ex-Wife. I never had an account with you. Please remove this account from my credit report. I have disputed this account many times with Midland Mortgage and the Credit Agencies. I need your assistance in getting this account removed from my credit file.... |
MidFirst Bank Mortgage settlement process and costs September 27, 2016 - I recently had a flood in my home due to faulty -, my laundry, bathroom, back bedroom and living room had all water damage. My insurance company quickly came provided me an estimate of damage along with a check for - in turn I needed to have submitted to my mortgage company to have them endorse and return the funds. Midland Mortgage asked for the following information : Endorsed check, insurance estimate ( all pages ) and receipts of items purchased. I sent all items requested and they confirmed receipt of all documents on - which was a long time since I mailed them over night on -... |
MidFirst Bank Mortgage settlement process and costs September 24, 2016 - My account has been paid off since -/-/-, Midland is giving the runaround concerning my escrow surplus which is - or so, I have contacted them 6 times, on my transaction history says my refund was sent -/-/-, the last time I contacted them they told me my refund was going to be sent -/-/-, I think they are trying to keep it as long as possible, I will be waiting for a response. Thank You... |
MidFirst Bank Mortgage loan servicing, payments, escrow account August 20, 2016 - I never wanted Midland Mortgage, my mortgage was sold to them. I 've been stuck with their poor customer service for years. At the same time I 've had the same insurance carrier and renter for 15+ years. Every now and then I 'd get a warning letter and one would also be sent to my insurance company saying, 'It has been brought to Midland 's attention that my house is abandoned, or that they want to report that I have a renter. I 've had the same renter for over 15 years..that 's not a surprise. Then one day I received a call from Midland and the female service rep started asking me all sorts ... |
MidFirst Bank Bank account or service deposits and withdrawals August 10, 2016 - A trustee withdrew all money from a checking account, my count $190000.00, FBI 's count $190000.00. He was indicted for fraud, and I was awarded more than $380000.00 in the civil case - -, -. He pled guilty - -, -, His first federal court appearance was - -, -, and police reported he died that morning. The indictment was dismissed. He was not punished. I received no restitution. The present trustee will not show statements, and I may be about to lose another $200000.00. The bank is powerless to stop it. The trust provides the bank ca n't show me statements or... |
MidFirst Bank Mortgage loan servicing, payments, escrow account August 8, 2016 - I have been enrolled in bi-weekly payments for the past 10 years and 9 months ; my mortgage payment is automatically deducted from my bank account and paid to my mortgage on the first of the month. The reason for enrolling in this program is so that each year I am making one full additional payment per year and paying down my mortgage quicker. I have never missed a single payment as my payments are automatically made each month, for the last 129 months. My lifelong credit score was excellent, generally remaining at a --. Midland Mortgage bought out my mortgage from - and the troubl... |
MidFirst Bank Mortgage loan servicing, payments, escrow account July 29, 2016 - Midland Mortgage has been consistently reporting my mortgage to the major credit bureaus incorrectly. My insurance and taxes is not a note that should be reported, just the loan amount that I am paying back. I have been speaking with them since -/-/2015, and nothing has been rectified.... |
MidFirst Bank Mortgage loan servicing, payments, escrow account July 7, 2016 - We had a house fire in - 2015 and have been making repairs to the home in order to move back in. Over the course of the repairs all money from the insurance company was required to be submitted to Midland Mortgage then dispersed to us as repairs were made. Along the process they required arbitrary inspections to determine the amount of our insurance money we were entitled to. At one point they declared us at - % complete, then shortly after decided we were actually at - %. Now we are towards the end and need the final funds to complete our repairs and get back into our home. The most ... |
MidFirst Bank Mortgage loan servicing, payments, escrow account June 23, 2016 - I have been paying extra on my mortgage and the principal balance does not go down any. I am not sure what is going on. It has not went down all year so far. Infact it has went up when I check it. I would like an audit down to see exactly what is going on.... |
MidFirst Bank Mortgage loan modification,collection,foreclosure May 24, 2016 - I submitted a request for a modification on - -, 2016 for review. At this time I was - months delinquent on my mortgage. They reviewed my package and determined that I was eligible for a repayment agreement which would hold any foreclosure action. They offered me the agreement on - -, 2016 which I promptly accepted and returned - -, 2016. On - -, - Midland Mortgage filed a foreclosure action against me after executing a repayment agreement. ... |
MidFirst Bank Mortgage loan servicing, payments, escrow account May 18, 2016 - My loan was originally serviced by - -. Midland Mortgage purchased the loan more than a year ago from - -. When the loan was sold, I was in a repayment program with - and never informed of any change until I called in to make a payment. Once I received noticed the loan had been sold I had to go through the series of steps needed to begin an agreement with Midland. This was a nightmare just as dealing with - was. Despite the difficulties, I provided all information needed and was approved for a new repayment program. It should be noted that over the course of both repayment ... |
MidFirst Bank Mortgage loan modification,collection,foreclosure May 17, 2016 - On - -, 2015, I filed a law suit against Midland Mortgage for an alleged loan that was in default. The case is still pending in - - - Court. I received the attached threatening letter from - - - ( debt collectors ) stating my home is in foreclosure as a result of the property owner 's default. - - - did not obtain my prior consent to contact or speak to me. This is identity thief because you have my name and address and have communicated with me via the mail without my consent. The letter states " within the next - - days, title to the property is expecte... |
MidFirst Bank Mortgage loan servicing, payments, escrow account April 28, 2016 - For the record midland /Midfirst bank states that I paid $15000.00 They also claimed to be servicing a $33000.00 - VA loan on - - -. All of the 360 payments of principal interest were paid. Taxes were disbursed through -/-/- and insurance through -/-/-. The loan was paid off -/-/- with a final payment of $3400.00 with $1600.00 escrow that was not returned to me. I want it known that approximately $130000.00 was paid to this mortgage. It was never refinanced. I never had a second mortgage on this property. There was no security interest in any other propert... |
MidFirst Bank Mortgage loan servicing, payments, escrow account April 26, 2016 - On or about - - I contacted MidLand Mortgage about a letter I had received about my flood insurance policy. I was told that the current policy was being replaced ( I was told today by - that there is a letter in my file stating it canceled because I lived in a mobile home - NOT TRUE -however it was said to me today on a recorded line ) I was told that flood insurance placement was put for on my home me - the way it was explained was it was exactly what I had. At the time I did not know that placement was a bad thing. I thought it Midlands way of continuing to take care of my insurance... |
MidFirst Bank Mortgage loan modification,collection,foreclosure April 20, 2016 - I had some trouble paying my Midland Mortgage VA loan. After many months Midland agreed to modify my loan in 2011. Every payment I made to Midland after the modification was reported late to the credit bureaus. Midland reported my loan on time only after I completed the modification. There was no language in the modification contract regarding the loan being reported late even if the payments were made on time. Because of this my credit record is destroyed and I ca n't refinance to a lower rate. Midland will not help regarding this matter. ... |
MidFirst Bank Mortgage settlement process and costs April 12, 2016 - I am trying to get a succession completed. They keep asking for the same info again. First this is not signed .now this info is out of date, because the first info they ask is out of date now they want more info with the same previous info again. I have been fighting with Midland mortgage for three years now. I want them shut down today for incompetent actions. ... |
MidFirst Bank Mortgage credit decision / underwriting March 22, 2016 - I 'm trying to purchase a new house and My - credit reports reflect a loan from my prior marriage. The recorded Divorce Decree awards my previous spouse the residence and the financial responsibly of the house. I 've disputed the reports to - and - and the dispute was " resolved '' with my credit scores on those - reports going up by - and - points. The - dispute is still in progress. How do I get this loan off my report all together or what can I do to remedy this situation as best a possible? ... |