MidFirst Bank Mortgage Complaint

FHA mortgage Settlement process and costs

MidFirst Bank Mortgage department,

FHA mortgage Settlement process and costs Louisiana

I recently was a victim of severe flooding in Louisiana. My home was damaged, and I was fortunate enough to have flood insurance. I received my insurance check made out to me and my mortgage company, Midland Mortgage. I sent the check to Midland on -/-/-. I have began repairs to my home with my savings. On -/-/-, Midland sent an inspector to check the status of my repairs. Their inspector said my home is - % repaired. I have yet to receive a penny of my insurance money from Midland. All they say is that it is being processed. I am currently at - % complete with the repairs, but have ran out of money to finish the last 3 %. I have made it clear to them that this is my money, I have paid the premiums, I have done the repairs and it is illegal for them to earn interest on Federal flood insurance money.

MidFirst Bank customer in Louisiana
Dec 06, 2016

* Source: CFPB Complaint Database

MidFirst Bank response to complaint:
Closed with explanation

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