MidFirst Bank Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Maryland
My loan was originally serviced by - -. Midland Mortgage purchased the loan more than a year ago from - -. When the loan was sold, I was in a repayment program with - and never informed of any change until I called in to make a payment. Once I received noticed the loan had been sold I had to go through the series of steps needed to begin an agreement with Midland. This was a nightmare just as dealing with - was. Despite the difficulties, I provided all information needed and was approved for a new repayment program. It should be noted that over the course of both repayment plans I have lost thousands in fees. I completed the program successfully and months later received notice that my payment would be increasing from $ -/mo. to $ -+/mo. due to - not adjusting the escrow. At the present time, the monthly payment requested is around $ -+/mo. I ca n't afford that nor am I responsible
The escrow had to be adjusted since it was no longer a primary residence. I was n't aware of this until much research and agony discussing with Midland. Despite - being the main culprit, I had to submit an application to Midland for my repayment program that one of the questions asked if the residence was tenant occupied and not my primary residence to which I clearly answered " Tenant Occupied ''. Midland provided me with an agreement ( a legally binding contract ) that I agreed to after reviewing my application. I completed it. Now Midland wants nearly $10000.00 of additional escrow money. This is money that was owed ( unknown to me ) before Midland purchased the loan. Midland did n't do their due diligence and now want me to pay for their ( and - 's ) negligence. I do n't see how I should be on the hook for something that I had no idea i was responsible for. I am not a mortgage company. I am a consumer. I pay what is requested. I only became late after losing my job and worked extremely hard and very responsibly for several years to keep this house while I could have foreclosed and added to the housing markets troubled volatility. I never made a payment late to Midland since they purchased the loan until now. I refuse to pay them as this seems fraudulent, corrupt and completely disrespectful and unethical in regard to the repayment program Midland agreed to. I am seeking my monthly payment be returned to its prior amount and once I make my next payment, having the missed months put back into the loan along with no negative remarks on my credit.
MidFirst Bank customer in Maryland
May 18, 2016
* Source: CFPB Complaint Database
MidFirst Bank response to complaint:
Closed with explanation
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