MidFirst Bank Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

MidFirst Bank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

I 'm currently in a repayment agreement with Midland Mortgage, when my home 's roof and ceiling suffered storm damage form -. I was told by a representative of Midland to make the necessary repairs and the loan payment would be taken out of the insurance check. I was behind approximately 15 days because I make repair to my home to make it safe and livable. Midland received a check in the amount of $6200.00 but Midland loss mitigation employee, -, refused to apply any payments and cancelled my repayment plan and submitted my loan for foreclosure. When I spoke with -, he had a very insensitive negative attitude. Considering the circumstances, his actions were very nasty!

MidFirst Bank customer in Florida
Dec 12, 2016

* Source: CFPB Complaint Database

MidFirst Bank response to complaint:
Closed with non-monetary relief

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