MidFirst Bank Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

MidFirst Bank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

I 'm currently in a repayment agreement with Midland Mortgage, when my home 's roof and ceiling suffered storm damage form -. I was told by a representative of Midland to make the necessary repairs and the loan payment would be taken out of the insurance check. I was behind approximately 15 days because I make repair to my home to make it safe and livable. Midland received a check in the amount of $6200.00 but Midland loss mitigation employee, -, refused to apply any payments and cancelled my repayment plan and submitted my loan for foreclosure. When I spoke with -, he had a very insensitive negative attitude. Considering the circumstances, his actions were very nasty!

MidFirst Bank customer in Florida
Dec 12, 2016

* Source: CFPB Complaint Database

MidFirst Bank response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3MidFirst BankComplaint HistoryComplaints4/20165/20166/20167/20168/201612/20161/20173/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3MidFirst BankLoan servicing, payments, escrow account75.0%8.3%16.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints