MB Financial, INC consumers have reported over 8 official complaints. Out of the 8 consumer complaints against MB Financial, INC, 25% were disputed by the consumer (i.e. the consumer was not happy with how MB Financial, INC responded to their complaint) and 50% were processed in a timely manner. 25% of consumer complaints against MB Financial, INC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan servicing, payments, escrow account | 4 | 50% |
| Problems caused by my funds being low | 2 | 0% |
| Settlement process and costs | 1 | 0% |
| Adding money | 1 | 0% |
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Stop CallsMB Financial, INC Mortgage loan servicing, payments, escrow account November 29, 2016 - On beginning of -, I submitted a complaint to the CFPB ( case # - ) about the no-consulted rise of the mortgage ( Acct # - ) of my house by MB Financial Bank. On - -, we got an answer explaining what the Bank did with the automatic payments I was making. In the answer, the Bank states that wants to work with me to bring current the mortgage account. When I noticed the Bank had answered to my complaint, it was about - -. After reading and reading the letter to understand the numbers, on Monday -, MB Financial put the house in foreclosure status. I called a MB Financial T... |
MB Financial, INC Prepaid card adding money June 2, 2016 - I added a new employer as a direct depositor to my - Card by - which is issued by MB Financial Bank , N.A . The day my direct deposit for $1500.00 should have been posted, nothing posted to my - card. I discovered I skipped a digit in the account number and submitted an incorrect account number to my employer. I contacted - -, - and MB Financial. None of the - organizations would provide information on my payroll check funds nor would they provide information on how to resolve this issue.... |
MB Financial, INC Mortgage settlement process and costs May 28, 2016 - MB Financial Bank has sent us several Closing Disclosures with many errors involving closing costs and amount of the loan ( VA ). We contacted our Loan Officer and asked for corrections. She has said, " Oh do n't worry about it! '' This has gone back and forth several times, mainly because MB Financial & the Loan Officer did not want to rewrite the loan. They finally conceded that there was misappropriation of funds and now rewriting the loan. We have yet to see the Closing Disclosure and even so, we were told the closing on the home will be this Friday, - -, 2016. We have lost trust in... |
MB Financial, INC Mortgage loan servicing, payments, escrow account May 14, 2016 - mb financial reported 2 times 30 day lates on my credit report for the months when I was NOT late, had an auto pay and overpaid where they had to send me a refund in -/-/- for the overpayment. but yet they are refusing to remove the 30 day lates reported for -/-/2015 and -/-/2015 which were NOT my fault but a failure on MB financial end to property set up my auto deduction and process payments, applying them to the correct account instead of sending me a refund for overpayment. see letters received and my responce to them attached... |
MB Financial, INC Mortgage loan servicing, payments, escrow account May 12, 2016 - My complaint is with MB Financial Services. They are my - mortgage holder on my home and they are the most unreasonable and condescending company I 've ever dealt with. Here is my complaint : I was displaced from my job -/-/2014 and was unemployed for 4 months. I have always had a perfect mortgage history in the 26 years I 've owned homes, evidenced by perfect credit ratings on almost - mortgages I 've taken out over the years. Although I was unemployed and had limited income, I was determined I would not allow my mortgage payment to be late. Out of necessity, I found myself making my ... |
MB Financial, INC Mortgage loan servicing, payments, escrow account April 8, 2016 - I have a mortgage with MB Financial. I paid the amount shown on the coupon that I received from MB Financial. They received the payment on time and cashed the check. However, MB Financial stated that the payment was short as the escrow amount was by about $18.00 due to a change in the escrow amount. MB Financial does not send statement ( by mail or electronically ). So, there is no way, other than the coupon, to determine the payment amount. When I was notified about the shortfall, I simply paid the difference over the phone. However, the problem is that MB Financial reported a 30-day late p... |
MB Financial, INC Bank account or service problems caused by my funds being low February 14, 2016 - I have a checking account at MB Financial and on -/-/16, my account became overdrawn. - transactions came through totaling a negative balance of $27.00. The bank charged a total of $110.00 in overdraft fees. I was unaware that I was overdrawn and made a deposit the next day ( -/-/16 ) for $340.00. I did not account for the $110.00 and became overdrawn a few days after that. I received notice in the mail about my first overdrawn occurrence 5 days after the fact, but could not get to the bank until Monday, -/-/16. I immediately initiated a transfer of $200.00 from ... |
MB Financial, INC Bank account or service problems caused by my funds being low January 28, 2016 - The bank overcharged me for a service on my debit acct. I called the bank and tried to rectify the situation : I am a - - and I went to their branch office and tried to put the money an ATM and the bank did not have a machine for me to put in the funds. And then, I called them and asked them if I could put the money in by the closing of the business day and they refused. I want my overcharge removed from my acct. I was not treated appropriately. ... |