Conventional fixed mortgage Loan servicing, payments, escrow account
MB Financial, INC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Michigan
On beginning of -, I submitted a complaint to the CFPB ( case # - ) about the no-consulted rise of the mortgage ( Acct # - ) of my house by MB Financial Bank. On - -, we got an answer explaining what the Bank did with the automatic payments I was making. In the answer, the Bank states that wants to work with me to bring current the mortgage account. When I noticed the Bank had answered to my complaint, it was about - -. After reading and reading the letter to understand the numbers, on Monday -, MB Financial put the house in foreclosure status. I called a MB Financial Toll Free number and the operator told me that since the house in Foreclosure, I have to deal with the foreclosure department ( law firm handling the case ). My point here is that it is unfair that when we were that close to fix the problem with the mortgage, now I have to pay the lawyer 's fee. I want the Bank to consider and withdraw those fees from the amount I have to pay. By the way, I have never been reluctant to pay my
The second point here is that I have never received or signed a formal letter telling me that the mortgage was increased. The Third point is that the house has insurance before MB financial Bank bought - - Bank. The information was in the - - Bank records. I do n't understand why the Bank is insuring the house again and charging it to the escrow. I want MB financial to remove that insurance from the escrow since the house was already had insurance. The last point I want to mention is about the money that was deposited into the mortgage account that was refunded but never cashed. In the answer letter of the - complaint, it is mentioned that on the following dates was performed a refund by check : Date Amount -/-/-2016 $590.00 -/-/-2016 $1300.00 -/-/-2016 $1300.00 -/-/-2016 $1300.00 Total $4600.00 I appreciate if MB Financial Bank can add this amount ( $4600.00 ) to the mortgage account since those checks have never been cashed. In other words, I do n't have that money. That money is in the Bank.
MB Financial, INC customer in Michigan
Nov 29, 2016
* Source: CFPB Complaint Database
MB Financial, INC response to complaint:
Closed with explanation
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