Checking account Problems caused by my funds being low
MB Financial, INC Bank account or service department,
Checking account Problems caused by my funds being low Illinois
I have a checking account at MB Financial and on -/-/16, my account became overdrawn. - transactions came through totaling a negative balance of $27.00. The bank charged a total of $110.00 in overdraft fees. I was unaware that I was overdrawn and made a deposit the next day ( -/-/16 ) for $340.00. I did not account for the $110.00 and became overdrawn a few days after that. I received notice in the mail about my first overdrawn occurrence 5 days after the fact, but could not get to the bank until Monday, -/-/16. I immediately initiated a transfer of $200.00 from another account on -/-/16 and $180.00 in cash which was deposited -/-/16. The transfer did not show up until -/-/16. The tellers at the branch I opened the account at were not able to help me out and informed me I would have to wait for the branch manager, who was newly hired and in training, until his return on Thursday, -/-/16. I tried to get a hold of the manager via phone Thursday, but no answer. I then went in to the branch in person on Friday, -/-/16. By that time, I had accumulated another $250.00
this bank could cover $150.00... If this was a loan on $150.00, and the fees were interest on that loan, I am being charged 225 % in interest! I feel this bank 's policies are deceptive and prohibitive and although I have been banking there for the last several years, once I get this resolved, I will no longer bank at - -. I am currently working - part time jobs, - of which is my -, as I am presently also a - - -. I do the best that I can and try to keep an eye on my accounts and although I was caught off-guard with allowing my account to be overdrawn, I feel this bank is very greedy and their fees are exhorbinent and excessive.
MB Financial, INC customer in Illinois
Feb 14, 2016
* Source: CFPB Complaint Database
MB Financial, INC response to complaint:
Closed with monetary relief
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