MB Financial, INC Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 4 complaints against MB Financial, INC

MB Financial, INC consumers have reported over 4 official complaints related to Loan servicing, payments, escrow account. Out of the 4 consumer complaints against MB Financial, INC, 50% were disputed by the consumer (i.e. the consumer was not happy with how MB Financial, INC responded to their complaint) and 25% were processed in a timely manner. 0% of consumer complaints against MB Financial, INC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


MB Financial, INC Mortgage loan servicing, payments, escrow account

November 29, 2016 - On beginning of -, I submitted a complaint to the CFPB ( case # - ) about the no-consulted rise of the mortgage ( Acct # - ) of my house by MB Financial Bank. On - -, we got an answer explaining what the Bank did with the automatic payments I was making. In the answer, the Bank states that wants to work with me to bring current the mortgage account. When I noticed the Bank had answered to my complaint, it was about - -. After reading and reading the letter to understand the numbers, on Monday -, MB Financial put the house in foreclosure status. I called a MB Financial T...

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MB Financial, INC Mortgage loan servicing, payments, escrow account

May 14, 2016 - mb financial reported 2 times 30 day lates on my credit report for the months when I was NOT late, had an auto pay and overpaid where they had to send me a refund in -/-/- for the overpayment. but yet they are refusing to remove the 30 day lates reported for -/-/2015 and -/-/2015 which were NOT my fault but a failure on MB financial end to property set up my auto deduction and process payments, applying them to the correct account instead of sending me a refund for overpayment. see letters received and my responce to them attached...

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MB Financial, INC Mortgage loan servicing, payments, escrow account

May 12, 2016 - My complaint is with MB Financial Services. They are my - mortgage holder on my home and they are the most unreasonable and condescending company I 've ever dealt with. Here is my complaint : I was displaced from my job -/-/2014 and was unemployed for 4 months. I have always had a perfect mortgage history in the 26 years I 've owned homes, evidenced by perfect credit ratings on almost - mortgages I 've taken out over the years. Although I was unemployed and had limited income, I was determined I would not allow my mortgage payment to be late. Out of necessity, I found myself making my ...

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MB Financial, INC Mortgage loan servicing, payments, escrow account

April 8, 2016 - I have a mortgage with MB Financial. I paid the amount shown on the coupon that I received from MB Financial. They received the payment on time and cashed the check. However, MB Financial stated that the payment was short as the escrow amount was by about $18.00 due to a change in the escrow amount. MB Financial does not send statement ( by mail or electronically ). So, there is no way, other than the coupon, to determine the payment amount. When I was notified about the shortfall, I simply paid the difference over the phone. However, the problem is that MB Financial reported a 30-day late p...

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