MB Financial, INC Mortgage Complaint

MB Financial, INC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Arizona

mb financial reported 2 times 30 day lates on my credit report for the months when I was NOT late, had an auto pay and overpaid where they had to send me a refund in -/-/- for the overpayment. but yet they are refusing to remove the 30 day lates reported for -/-/2015 and -/-/2015 which were NOT my fault but a failure on MB financial end to property set up my auto deduction and process payments, applying them to the correct account instead of sending me a refund for overpayment. see letters received and my responce to them attached