Resources for resolving common issues with Loan Science, LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Loan Science, LLC and work to get a response. After your complaint is forwarded, Loan Science, LLC has 15 days to respond to you and the CFPB. Loan Science, LLC is expected to close all but the most complicated complaints within 60 days.
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Loan Science, LLC Student loan dealing with my lender or servicer trouble with how payments are handled March 14, 2017 - My - student loan was in forbearance which has ended with my next payment due on -/-/2017 at $820.00 I called to explain I can not afford this payment several times and was told I have to wait until after I miss payments to call Loan Science who handles the billing. I called Loan Science on -/-/2017 to question the payment amount and I was told that this includes late fees, I have not been late the loan was in forbearance but because this company does n't immediately put a loan into forbearance it accrues late fees. I find this absurd and question how this can be legal? The also infor... |
Loan Science, LLC Student loan dealing with my lender or servicer having problems with customer service December 29, 2016 - Two collection agencies by the name of Loan Science and - has been continually harassing me by phone. It started on -/-/2016 with calls from a company by the name of - - -. They have called 1x -/-/- ; 2x -/-/- ; 2x -/-/- ; 2x -/-/- ; 1x -/-/- ; 1x -/-/- ; 1x -/-/- ; 1x -/-/-. Then on -/-/- I started receiving calls from Loan Science. They called 1x -/-/- with phone - ; 3x -/-/2016 phone - ; 1x -/-/2016 phone - ; 1x -/-/2016 phone - ; 2x -/-/2016 phone - ; 1x -/-/2016 phone -. They are looking for a person ... |
Loan Science, LLC Student loan dealing with my lender or servicer trouble with how payments are handled September 8, 2016 - I have student loans with - private student loans ( - - - - ) is LOAN SCIENCE , LLC. I have currently - dollars of student debt. Every month, I pay about $200.00. I have just called them and ask them if they take under the consideration that I have another student loans to pay and if they could lower my payments. My interest rate is 6.640 % Variable. ( it seem much higher ) What happened if I get sick or lose my job. They said there is not their problem, and I have to pay 200 monthly for other 18 years. I am 48 years woman live in poverty and do n't have any retirement plan... |
Loan Science, LLC Student loan dealing with my lender or servicer having problems with customer service May 18, 2016 - - - - the original creditor of my student loan from -/-/- at - - - in which I have been having issues settling this debt or effectively communicating with anyone that holds this debt. - - - went bankrupt after settling with the attorney generals office in -/-/- for - in which my loan was a part of the time period the company was offering kickback to certain universities to steer students to receive this loan. None the less this loan was services by - which probably closed down as well then serviced by Loan Science. Neither companies were satisfied wit... |
Loan Science, LLC Student loan can't repay my loan can't decrease my monthly payments April 6, 2016 - I had a private loan that was consolidated in -/-/- to Loan Science from - -. My cosigner and fianc died -/-/-, the company worked with me on lower payment plan for the last 8 years. I was not aware that they would suddenly decide to stop offering a lower payment plan, or that once I had to pay the full payment, which is difficult as I care for my - mom and still recovering from the sudden loss of my fianc, would be - % of the payment would be going to interest, and that the interest rate would cripple me for the next 25 years. Private student loans are predator, and I fe... |
Loan Science, LLC Student loan dealing with my lender or servicer keep getting calls about my loan March 8, 2016 - I applied for and received a loan from - - - when I was in college 10 years ago. My loan was later sold to Loan Science. - - - is the servicer of my loan. I have always paid my loan on time and have never had any problems until 2 weeks ago. My aunt, who is the cosigner on my loan, called me and said that Loan Science called her to ask for the payment. I told her I would take care of it. When I got off the phone, I got a phone call from Loan Science saying that I was short on my last payment. It was now 15 days past due. I asked how much and they said a little over $1.00, bu... |
Loan Science, LLC Student loan can't repay my loan can't temporarily postpone payments February 16, 2016 - I currently am paying a private student loan with -/Loan Science, previously - - -, and was out of full-time employment for seven months. After multiple attempts, they were totally unwilling to not only adjust my payment at the very least, but they were also unwilling to allow a forbearance, or deferment. As a result I have not been able to make payments, and they are dinging my credit constantly, and calling my home and my step-fathers ( co-signer ) home all hours of the day. I looked at an overview of my payments and since 2013 out of $5500.00 paid, only $230.00 has gone to t... |
Loan Science, LLC Debt collection false statements or representation indicated shouldn't respond to lawsuit October 29, 2015 - This company has been calling my phone non stop asking for someone I do not know and refuses to identify themeselves and the name of the company they are calling from. ... |
Loan Science, LLC Debt collection communication tactics frequent or repeated calls September 21, 2015 - My loan payments are current. They are calling me and the co-signor every - minutes from morning until night. When I do answer the phone and talk to them they see that I am current and state that it is a glitch '' in the system. However they are still calling every - minutes to both of us and this has been going on for at least 3 weeks now. I am getting ready to call an attorney. Please help. Thank you- - ... |
Loan Science, LLC Student loan dealing with my lender or servicer September 21, 2015 - On -/-/2015 I filed a complaint with CFPB, Case # -. Loan Science responded to this complaint and offered me a Loan Modification for my student loan. I accepted the Loan Modification and signed it and returned it to Loan Science on -/-/2015. In their response to my complaint, they stated that - ( their Loan Servicer ) would have the Loan Modification processed within 10 business day. Well, it is now past 10 business days. - processed only part of the Loan Modification. They reduced the interest rate to 0 %, they reduced my payments to $410.00, and set my payment plan up ... |
Loan Science, LLC Student loan can't repay my loan August 18, 2015 - I am unable to pay the full payment amount which is $ -+ per a month for my student loan. I called Loan Science to set up a reduced payment plan. They are only able to offer me a reduced payment plan of $360.00. I advised that I am unable to pay that amount. I am only able to afford to pay $200.00 per a month. They told me that there is nothing that they can offer me right now. But, to check back with them at a later date to see if they have any new programs. I told them that I was trying to set up the $200.00 payment plan before I received a late payment on my credit report or before... |