Finance of America Mortgage LLC consumers have reported over 13 official complaints. Out of the 13 consumer complaints against Finance of America Mortgage LLC, 38% were disputed by the consumer (i.e. the consumer was not happy with how Finance of America Mortgage LLC responded to their complaint) and 100% were processed in a timely manner. 23% of consumer complaints against Finance of America Mortgage LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 7 | 57% |
| Loan servicing, payments, escrow account | 3 | 0% |
| Credit decision / Underwriting | 2 | 50% |
| Settlement process and costs | 1 | 0% |
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Stop CallsFinance of America Mortgage LLC Mortgage credit decision / underwriting May 27, 2016 - On - -, Finance of America pulled my credit without my consent or authorization. They only reason I knew was because I got an alert through my credit monitoring company. I do currently have a mortgage with them and never been late, but how can they just pull my credit at anytime without telling me?... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker April 28, 2016 - I applied, was given - choices in writing to 'lock in ' my mortgage rate on -/-/2016 1 ) I chose the $1800.00 rebate %, the 'middle ' choice 2 ) AFTER I paid for the appraisal and incurred other closing costs I was told the 'rebate ' would be only $300.00 3 ) I complained and was told I could start over with a higher interest rate and another 'promise ' of a 'rebate ' in writing on -/-/2016 This is n't a choice, it was leveraged theft. If I started over I could be out more than the $1500.00 they were taking from me. I closed on the refinance and am now complaining. - ... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker April 26, 2016 - I started my loan application with - about 2 weeks ago. After putting a rate review on there website I received a call from - - -. The reason I went to their listing was because they were boosting a - closing cost refi for my situation. After speaking with - he assured me that it was indeed a zero closing cost loan. All I would have to pay was for the appraisal $450.00 and have money at closing to cover my escrow for the year. After 2 weeks of sending the required paperwork in, they then notify me that I would have to bring $2800.00 to closing. This includes my escrow and... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker April 16, 2016 - I started working with Finance of America on - -, 2016 after giving them my social security and all my doc and signing the Good Faith Disclosure I was told later that I needed to make more income on - -. I am retired I get - a month after tax I only have a house note and - credit card with a - % debt ratio the requirement for FHA is - %, On - - I spoke with the Loan originator and told him I would be going with another company and asked him to release my case number so I could get my loan done with the new company. The new company sent the information over to them... |
Finance of America Mortgage LLC Mortgage settlement process and costs April 8, 2016 - My boyfriend and I applied for a mortgage pre-approval with - from Finance of America Mortgage LLC on - -, 2016. After speaking with -, he said we were good to go and we put an offer on the house ( - - - ). They accepted our offer and we sent them a check for the deposit of $1000.00. On -/-/-, I received an email saying we had to place a stop payment on the check, which I did. We had to resign our Agreement on -/-/- and send out a different check. Once this was completed, we ordered our home inspection. Post inspection, the purchase price was dropped based on o... |
Finance of America Mortgage LLC Mortgage loan servicing, payments, escrow account April 5, 2016 - I am enrolled in a equity accelerator program. In -/-/- I refinanced my mortgage with PMAC. In -/-/- the mortgage was transferred to Finance Of America for a sort duration. I was told that Finance of America took over the day to day operations of -. In - - the mortgage was transferred to -. -/-/- a payment was mistakenly sent to PMAC instead of -. The check was received and cashed. I have been working with no success to have the payment sent to - as my mortgage is lagging a month behind, and I have been reported to the credit bureau. Finance of America is telli... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker March 22, 2016 - I cancelled a no cash out, refi of my primary residence with : Finance of America Mortgage LLC - - - - -, -, NC - - # - - : ( - ) - Email : -- Notification was sent the day after closing. They have not returned my funds. They do n't answer my attempts to contact. I 'd like all my money back. How do I get it? Thanks. Best Regards, -- - - - ... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker December 10, 2015 - Paid $420.00 for appraisal on home based upon rates that were originally quoted for a mortgage from Finance of America Mortgage dba - -. When documents for mortgage were provided the quoted rates were higher by -. I elected to go to a different broker/lender ( - a division of - - - , - ) and requested appraisal to be transferred since I paid for it. - - did not respond for several weeks and when they did they were uncooperative and would not provide necessary paperwork. ... |
Finance of America Mortgage LLC Mortgage credit decision / underwriting October 24, 2015 - Hello, There is a newer mortgage company in the - - area called 'Finance America ' that is now advertising targeting the - market through radio adds in the radio station -, they have had several adds this last week ( -/-/- - -/-/- ) through the same spoke person - - ' that used to do the advertising for the former well known predatory lender - ' , they are again misrepresenting loan programs and launching un compliant and unfair adds, there is no - information disclosure and no mention of being and Illinois licensee, nor an equal housing lender ; this group of... |
Finance of America Mortgage LLC Mortgage application, originator, mortgage broker June 18, 2015 - To refinance my property to a lower mortgage rate I applied for a conventional $ - loan at 3.99 % with an $800.00 credit from eRates. The loan officer locked it with a 45 day close on - -On - - I provided all required documentation, and the appraisal was completed by - -. The underwriter processing the loan did not contact me until - -. And I was provided a list of - items to provide, including all mortgage info, taxes, HOAs and insurance information for a secondary property I sold earlier in -. Upon providing all of this information, the underwriter would re... |