Finance of America Mortgage LLC Mortgage Complaint

FHA mortgage Settlement process and costs

Finance of America Mortgage LLC Mortgage department,

FHA mortgage Settlement process and costs Pennsylvania

My boyfriend and I applied for a mortgage pre-approval with - from Finance of America Mortgage LLC on - -, 2016. After speaking with -, he said we were good to go and we put an offer on the house ( - - - ). They accepted our offer and we sent them a check for the deposit of $1000.00. On -/-/-, I received an email saying we had to place a stop payment on the check, which I did. We had to resign our Agreement on -/-/- and send out a different check. Once this was completed, we ordered our home inspection. Post inspection, the purchase price was dropped based on outcome and we went through the negotiations. We then received a settlement date of - -, 2016. Everything was going great and smooth. The appraisal was ordered and we were told we were good to go. On - -, 2016 we received a call from - telling us that the loan was not going to go through due to - 's employment history not being long enough. We had disclosed this information at the beginning of the pre approval process and had inquired if this was going to be an issue. It had been explained to us that this was not going to pose any problems later in the process. All of the information regarding issues with our loan was not brought to our attention until a week before our scheduled settlement date and after we had paid $1200.00 for various fees involved ( ie. appraisal and inspection ). We feel that had it not been for a lack of proper communication on - 's part that this financial loss could have been avoided all together. I have requested my appraisal fee back from Finance of America Mortgage. We were not properly notified that this mortgage was not going to be approved and feel as though all fees involved are due to be paid in full back to me.

Finance of America Mortgage LLC customer in Pennsylvania
Apr 08, 2016

* Source: CFPB Complaint Database

Finance of America Mortgage LLC response to complaint:
Closed with monetary relief

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